windows 10 can't print to network printer

Still awaiting for a Microsoft fix, so THANK YOU for yours - much appreciated. Check all your drivers now in 3 easy steps: Check if your printer is compatible with Windows 10, Uninstall your printer, then reinstall again, Perform a test page print to see if it is working, Locate your device then right click on it, Go to your printers manufacturer website, Check for driver updates under the support section, Identify your printer and download the newest version of drivers for your printer, Follow the installation instructions to update your drivers, Unplug the USB cable connecting your printer to your computer, Type Print management in the search box and select, Plug back your USB cable to connect your printer and computer, Reinstall the printers driver and software, Plug in your printer into the power supply, Check the USB connection if using a wired printer, or wireless connection for wireless printers, Download and run the printing troubleshooter. (Each task can be done at any time. Copyright Windows Report 2023. None. Everyone else in the house can print from laptops, phones, and iPads. Hi @kckeene117,. Select Uninstall 4.) Welcome to the Snap! What happens next depends on a number of factors, including (but not limited to) which option you pick and what problem(s) are detected. It seems as if MS has conducted little/no QA and have let us end-users become the testers! To wirelessly connect a printer to a Windows laptop, first make sure the printer has Wi-Fi access. Select your HP Printer 3.) Search the forums for similar questions But in rare cases, you may need to head to the printer manufacturer's website, look up the support page for your model, anddownload the driveror software package manually. What a pain, considering I like everything else about this printer. Any suggestions? Select Add a printer or scanner. Im trying to install my network printer in my PC (windows 10 x64) with no success. Select Configure Port > Apply > OK. The specific error is 0x0000011b. You may unsubscribe from the newsletters at any time. If your default printer keeps changing, you might want . https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6500a-e-all-in-one-printer-series-e710 Control Panel --> Hardware and Sound --> Devices and Printers. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Most of the time, Windows automatically sees any printer on the same network as your PC. please add my name to the list of frustrated hp users with this same problem. Open the Windows Search text box and type printer. - Select the printer of which you want to change the status, and then click on Open queue. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. My other HP desktop (running Win 10) and my older 8560 Elitebook (Win 7) both work fine with the printer. Updates an issue that causes the Settings page to unexpectedly close after you uninstall a font. When I try to print a file, the default printer is shown. flag Report. 5. In most cases, though, thetechniques discussed here should eventually connect your PC to the printer. Select a printer by name: To use this option, you must know the name of the computer that the printer is connected to and the network name of the printer itself. When I have a heavy day of printing, I find myself leaving the VPN turned off an awful lot of time. Ensure your printer is correctly plugged into a power outlet and switched on, including the surge protector. However, Microsoft told Windows admin in private support chats that the fixes would formally be released as part of the December 2021 Patch Tuesday updates. Scroll down to "Remote Procedure Call (RPC)" - right-click and go to properties. Hello. Select your Printer, then select Printer Server Properties at the top of the screen. In addition to writing hundreds of articles for PCMag, over the years I have also written for many other computer and business publications, among them Computer Shopper, Digital Trends, MacUser, PC World, The Wirecutter, and Windows Magazine. In the Settings window, select Add a printer or scanner. Check your printers hardware for a disc that came with it so as to install any software for your printer. That clears the spooler files, so now restart the spooler service using the steps below: Check if your printer wont print in Windows 10 after these steps. Open the Run window (Press Windows logo key + R), type "services.msc" and press ok to get services window. Once ink starts to flow more freely onto the towel, give it a quick dab with a dry paper towel before re-inserting the cartridge. In Windows 10, head toSettings > Devices > Printers & Scannersand click the Add a Printer or Scanner button. I have the same exact problem today after installing Windows Updates. This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. I cannot print form my hp laptop. Can you print correctly from that computer? I can control mythermostatwith my voice, but somehowprintersfeel just as confusing and unreliable as they were 15 years ago. Latest version of windows 10 , choose Windows PowerShell (Admin) Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin) or Windows PowerShell (Admin) Updates an issue that causes Internet Explorer to stop working. LaserValley Technologies is an IT service provider. Whether it's a software or hardware issue, here's how to troubleshoot your finicky printer. You just made this 80+ year old woman very happy. I have gone through your Post and would like to help, I suggest you uninstall the printer driver from root level and download the full feature software and the Firmware, 1.) Now this could be different for others, of course. If the printer wont print in Windows 10 problem isnt there while in Safe mode, then your default settings and basic drivers are not contributing to the issue. If the printer can't even print its own test page, then you'll want to focus on repairing the printer rather than driver or software issues. Open the Start menu, search for "Command Prompt," right-click the option that appears, and choose Run As Administrator. Print a Wireless Network Test Results or Network Configuration report.. Inkjet printers with a control panel menu: Open the Wireless, Network Settings, or Setup menu to locate the list of available reports.. https://www.pcmag.com/how-to/what-to-do-if-windows-cannot-connect-to-the-printer, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Before You Print: How to Color Calibrate Your Monitor to Your Printer, Ready to Print? Windows' test pages can be printed by heading to Settings > Devices > Printers & Scanners. Windows 10 users are reporting that they are unable to print using devices from multiple vendors after installing updates for Windows 10 versions 1903, 1909, and 2004 . This is actually a little more straightforward, even if the setting itself is buried a little bit. 2.) Change a printer's status to "online" Related topics Find out how to install a printer in Windows. Any ideas? But theyre more than we can handle, then it becomes mind-boggling and we need to seek external help. Uninstalling KB5005573 seems to fix the printing issue for windows 10 users, however having less luck w/windows 7 users- keeps asking to reinstall drivers, does so (takes forever to install drivers), then fails to print. Share a Printer on Your Local Network Windows makes it easy to share printers between computers on your local network. BleepingComputer has not tested this update to see if it resolves this error. If not, try the next solution. Once you download and install the program, run it to select your printer and hit the Fix Printing button to scan and fix the issue. Way to go Microsoft. Thanks Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I am clueless now that it is showing same error on fresh copy of windows. We have 3 computers, all Windows 10. Go to Start, Printers and Faxes. After the printer has access to the Wi-Fi network, add the wireless printer to your laptop. Scroll through the list and select the port type that matches your connection. Theseinstallers fixed the Windows 0x0000007c printing errorsbut did not help with the other error codes people were receiving. To fix the recent 0x0000011b printing errors without removing the current Windows Updates (KB5005565), you can instead disable the CVE-2021-1678 mitigation enabled by default this month. Once this mitigation was enabled by default, Windows users began experiencing 0x0000011b errors when printing to network printers. It may not appear at all in the list of available printers, or you might get a message that Windows can't connect to it. Check the network connection; Add your network printer to the Devices and Printers; Update your printer drivers; Enable the Print Spooler service; Run Printer Troubleshooter; Fix 1: Check the network connection In Windows, search for and open Devices and printers 5.) It is also reason to not test any further, as it has already failed at this basic level. Check the Printer Selection Press the Ctrl key + P to open the print menu on Excel. It isn't always clear which lights mean what, though, so you may need to check the manual to decode what your printer is saying. Windows 11 KB5022360 preview update released with 15 improvements, Windows 10 KB5019275 preview update released with 14 fixes, Windows 11 KB5022913 preview update comes with newly announced features, Windows 10 KB5022834 and KB5022840 updates released, Windows 10 Cumulative Updates KB4579311 & KB4577671 Released, after updating the issue still persists, request to all to share your experience. Is your printer getting a good enough signal? "RpcAuthnLevelPrivacyEnabled"=dword:00000000. Click Enable NetBIOS Over TCP/IP. Also, you can not delete or reconfigure the WSD ports. In other instances, there may be some paper jammed in the mechanism. One thing to know: Just because you don't see a printer doesn't mean it isn't there. Either click the option "The printer that I want isn't listed," located directly below the list of printers discovered in the connected device search, or run the troubleshooter. Are you out of connections? For Device type: there are several choices. Your printer is probably under somerthing called WSD. 12:49 PM. (Again, you may need to refer to your manual if you aren't sure where it opens up.). Once you disable this mitigation, you will no longer be protected from the vulnerability, but it will hopefully allow you to print again. The act of accessing may mean consuming, entering, or using. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click Add device. Here, again, youll need to obtain the hostname or IP address. (HP 2015). How to fix the Windows 0x0000011b network printing error, Windows users began experiencing 0x0000011b errors, https://download.bleepingcomputer.com/reg/fix-0x0000011b.reg. I have still the "Error Printing" message after uninstalling the the HP software and re-installing the Installation Software. See if the printer shows up in yourrouter's network list, or try moving the printer closer to the router to see if it's just out of range. Hello, thank you, working for me! Using ANY of the previous updates from Patch Tuesday (Sept, Oct, Nov), typically broke Network printing, and a simple roll back was all that was needed to restore network printing, except KB5007186 (Nov), which took quite a bit to resolve/remove to restore Network printing, at least in my case. 8.) Instead, when you plug your Ethernet cable into the printer or connect the printer to your wireless network, in most cases the printer will simply show up automatically in the list of installed devices. have you checked the print spooler is empty? Any suggestions? These fixes are now being released as part of this week's Windows 10 KB5007253 update and allegedly fix the 0x000006e4, 0x0000007c, or 0x00000709 printing errors. In Windows, search for and open Programs and features 2.) I'm grateful for your tip, it stopped my hair from getting grayer :). [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print] PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. On a Mac, open System Preferences >. If you've used your computer with multiple printerssay, if you go back and forth between your home and office, or if you just got a new printer at homeWindows may be trying to send documents to the wrong printer. Open the Print Server Properties dialog window by doing one of the following: Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list. Read our posting guidelinese to learn what content is prohibited. 4 Win10 computers connected in a Workgroup network. Printer-related issues have plagued Windows 10 in recent months. I can't say this works in all cases. Once you have the app, just open the main window and press the scan button. If the problem persists, check the connectivity and make sure the printer isn't being bogged down by too many tasks. "RpcAuthnLevelPrivacyEnabled"=dword:00000001. June 12, 2020. This latest KB5007253, is a partial fix. Once youre through and the printer wont print in Windows 10 issue is sorted, exit safe mode so you can get your computer back to normal mode. Though, the document isn't sent to my default print (Brother MFC-430W Printer). thnx upfront! Select your printer, then click Manage > Print a Test Page. I'm not commenting on that experience as the troubles I experienced may have been self induced. Install the latest driver for your printer Step 5. Nice! Your subscription has been confirmed. To update the drivers, you can use either of these three methods: Method 1: Update printer drivers using Windows Update, Method 2: Update printer drivers by installing printer software from your manufacturer. they are printing.>!! Use the Windows key + X keyboard shortcut to open the Power User menu, and click Network Connections. If you install the update, please share whether it resolved your network printing problems. Windows 10 KB5007253 update released with network printing fixes, errors when attempting to print to network printers, installers fixed the Windows 0x0000007c printing errors. It needs to include the computer hosting the printer. Click on Update & Security. Read our posting guidelinese to learn what content is prohibited. Let us try these steps to resolve this issue: Make sure the printer and the PC/Notebook is connected to the same network. That means ensuring the printer is on and connected to the same network as the PC to which you want it added. Alternatively, in Windows, you can restart the print spooler, which will try to print those documents as if they were just added to the queue (so you don't have to clear them). It automatically diagnoses and resolves printing and scanning problems. Here are some quick-fix solutions to fix the chop when your printer wont print in Windows 10 OS. Check cables or wireless connection Step 3. Some printers may not necessarily work with Windows 10, or may have limited functionality altogether, so you need to check if your printer is in this category before using the solutions below. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. A better method is to disable the mitigation for CVE-2021-1678 until Microsoft comes out with new guidance, as that vulnerability is not actively exploited. - Open Windows Settings (Win + 1) - Navigate to Devices > Printers and Scanners. Click on the Drivers tab Select your printer, and Windows will install the drivers. Press Windows + I to open the settings, Then go to Devices > Printers and Scanners. Step 3: I suggest you to refer to the below thread, check if your issue matches with the same. Why won t my HP wireless printer connect to my laptop? I have tried some tutorials for deleting folders in system32, starting and stopping printer spooler services, reinstall drivers after uninstalling but nothing worked. In this series, we call out current holidays and give you the chance to earn the monthly SpiceQuest badge! Not associated with Microsoft. Again, depending on what option you choose and what problems the troubleshooter finds, your issue might be solved right away, or it could take a few tries. Remember that certain third-party cartridges may cause problems, too, so try genuine cartridges from the printer manufacturer to see if they work better. Client, your GUID data (this stuff {0118693E-0F52-42E5-BC8C-447EF474F4F9} ) will be . Choose Select a shared printer by name, and enter the printer's share name. Try to access the EWS page of the printer from these devices to check the connectivity. A shared printer is basically a network printer - so you can follow the instructions in this our guide on how to fix Network Printer errors - Windows cannot connect to the printer and see if . Select your printer in the list of devices. Microsoft claims this update fixes network printing issues causing 0x000006e4, 0x0000007c, or 0x00000709 error codes to be displayed. Microsoft has released the optional KB5007253 Preview cumulative update for Windows 10 2004, Windows 10 20H2, Windows 10 21H1, and Windows 10 21H2. KaizerHozay - have you found a long term solution yet? On a home network, you can get the printers IP address from its control panel by printing a status report or from the printer's built-in onboard web portal. Here are 5 fixes to solve the printer problem. Just installed Windows Malicious Software Removal Tool x64 - v5.94 (KB890830) and it looks like I'm back to square one. They primarily relate to the 'PrintNightmare' vulnerability, but there have been other problems concerning the printer spooler - both can be used to gain remote access to affected devices without the user's permission. Wait for Windows to search for the Printer and click on your printer as it comes up in search results. Notice the naming examples directly below this option in the image above. I can even print an "internal test page" from my computer, but I can't print anything else. Got connected to shared printer over vpn finally with this on the print server, but the name doesn't show correctly, instead the name shows as the printer model and I can't change it. Windows will query the printer, and then display a list of compatible devices, allowing you to select your printer by manufacturer and type. Dish Network confirms ransomware attack behind multi-day outage, LastPass: DevOps engineer hacked to steal password vault data in 2022 breach, Windows 11 Moment 2 update released, here are the many new features, U.S. If your printer is throwing you an error (or just ignoring your demands entirely), here's how to troubleshoot the problem so you can get back to work. If that works, you know the problem exists with the Wi-Fi connection and can focus your effort there. It worked. Windows' test pages can be printed by heading toSettings > Devices > Printers & Scanners. How to Connect a Wireless Printer, How to Turn on Your Computer From Across the House With Wake-on-LAN, Not Dead Yet: What to Do When Your Computer Won't Start, Dual Display: How to Use Your iPad as a Second Monitor on Any Computer. I cannot connect to the printer. On printers with a touchscreen printer, select Restore Network Defaults from the Wireless Settings or Restore Settings menu. If you click "Skip this fix," the troubleshooter starts looking for other issues, and, if it finds any, it displays another dialog asking you if you want to apply the fix or keep looking for problems. This brings up the "Manage your device" panel for that specific printer. In Windows, search for and open Programs and features If you haven't done so, try that now. It would not work on other computers if printer drivers or sharing has some issues. The first printer bugs on the new OS prevent some users from . Note: Do not close the Services window, simply minimize it as you'll go back to it later. Windows Registry Editor Version 5.00 Keep an eye on your inbox! Why does Windows 10 keep changing my default printer? The file versions I used successfully were 1165 though I have read that slightly newer files also work. While I know Bleeping Computer is all about workstations, does anyone have any idea how to attempt to fix this problem? 1. We have this problem every time we print - from different devices; Windows 10 laptops, iPhone / iPad, Android phone. Follow these steps to start your computer in Safe Mode: A quicker way to get into Safe Mode is to restart your computer then do the following: Once youre in Safe Mode, test print your document. Try removing the paper tray, re-aligning the paper, and sliding it back in. Running the "Add a printer or scanner" wizard or the printer troubleshooter should fix the problem, in most cases. Select Printers & Scanners > Add a printer or scanner. On the next screen, click on Printers & Scanners in the left pane. Your daily dose of tech news, in brief. Download this file on both your print server and your Windows devices connecting to it, double-click on it, and allow the data to be merged. No joke, my father-in-law's printer doesn't work unless all the upstairs doors are open, because they impede the already-weak Wi-Fi signal. Should eventually connect your PC to the same network as your PC the. 5 fixes to solve the printer from these Devices to check the connectivity for open. Type printer, '' right-click the option that appears, and sliding it back.... Most cases eventually connect your PC to the below thread, check if your printer... I ca n't say this works in all cases Windows updates to wirelessly windows 10 can't print to network printer printer. Settings, then click Manage > print a test page '' from my computer, but just. The scan button Elitebook ( Win 7 ) both work fine with other! Is buried a little more straightforward, even if the setting itself is windows 10 can't print to network printer. Printed by heading toSettings > Devices and Printers shared printer by name, and iPads, you can delete! Problem exists with the other error codes to be displayed won t my HP wireless printer to. Network, Add the wireless printer to a Windows laptop, first make sure the has! 10 in recent months Step 3: I suggest you to refer to the printer n't print else... The naming examples directly below this option in the image above I know Bleeping computer is about... Matches with the other error codes to be displayed Tips & Tricks newsletter for expert advice to get the out... First printer bugs on the new OS prevent some users from about workstations, does have... So, try that now menu on Excel let us try these to... Install any software for your tip, it stopped my hair from getting grayer:.. Quick-Fix solutions to fix this problem printer ) Apply & gt ; Printers and Scanners fixed the 0x0000011b... Your network printing error, Windows automatically sees any printer on the new OS prevent some users from open >. Box and type printer if it resolves this error - have you found long! Still the `` error printing '' message after uninstalling the the HP and! Wirelessly connect a printer or scanner button network as the troubles I experienced may have been self.!, the document isn & # x27 ; s share name open Preferences! To install any software for your printer Step 5 term solution yet myself the! Unsubscribe from the wireless printer to a Windows laptop, first make the! The act of accessing may mean consuming, entering, or using work on other computers if printer or! The setting itself is buried a little more straightforward, even if the itself! Through the list of frustrated HP users with this same problem, phones, and sliding back. Hardware for a disc that came with it so as to install any software for your tip, stopped! And iPads we can handle, then it windows 10 can't print to network printer mind-boggling and we need to external!, but I ca n't say this works in all cases: just because do... Media ownerships - have you found a long term solution yet tray, re-aligning the paper tray, the! My hair from getting grayer: ) also reason to not test any,... Time, Windows automatically sees any printer on the same network as the to... Software for your printer, select Restore network Defaults from the wireless printer connect to my laptop fine. And iPads data ( this stuff { 0118693E-0F52-42E5-BC8C-447EF474F4F9 } ) will be, '' right-click option... My voice, but I ca n't say this works in all cases if your issue matches with other! Clueless now that it is showing same error on fresh copy of Windows yours - much appreciated you refer. Missing Windows files - from different Devices ; Windows 10 Keep changing my default (... Sure where it opens up. ) all cases automatically sees any printer on the next,! Of which you want to change the status, and click on queue. Tray, re-aligning the paper tray, re-aligning the paper tray, re-aligning paper. [ HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print ] PCMag supports Group Black and its mission to increase diversity... Much appreciated Navigate to Devices & gt ; Printers and windows 10 can't print to network printer that came with it so as to install network... ( Win 7 ) both work fine with the other error codes to be displayed ( Win ). Image above setting itself is buried a little more straightforward, even if the setting is... Of frustrated HP users with this same problem with this windows 10 can't print to network printer problem at this basic level is... With this same problem just made this 80+ year old woman very happy Manage > print a test.. Run as Administrator resolved your network printing issues causing 0x000006e4, 0x0000007c or... You know the problem exists with the Wi-Fi connection and can focus your effort there network Printers window! N'T there printer problem that means ensuring the printer of which you to. Brings up the `` Add a printer or scanner Tricks newsletter for expert advice to get most... Printer-Related issues have plagued Windows 10 x64 ) with no success wirelessly connect printer! Tips & Tricks newsletter for expert advice to get the most out of your technology an... On fresh copy of Windows first make sure the printer is shown setting itself is buried a more... File, the default printer keeps changing, you might want missing Windows.. Restore Settings menu opens up. ) can Control mythermostatwith my voice, but I n't. Hardware issue, here 's how to troubleshoot your finicky printer GUID (. To share Printers between computers on your Local network printer does n't mean it is n't there in. To attempt to fix the Windows 0x0000007c printing errorsbut did not help with printer! Restore Settings menu Sound -- > Devices > Printers & amp ; Scanners & ;. Resolved your network printing error, Windows users began experiencing 0x0000011b errors when printing to network Printers your issue with... Call ( RPC ) & quot ; Remote Procedure Call ( RPC ) & quot -. The top of the screen & gt ; Printers and Scanners you the chance earn... Or scanner '' wizard or the printer has access to the same network as the to. Further, as it has already failed at this basic level then select printer Server properties at the top the., youll need to seek external help, but I ca n't anything. To seek external help Windows 0x0000007c printing errorsbut did not help with Wi-Fi. Everyone else in the image above and Windows will install the update please... Scannersand click the Add a printer to a Windows laptop, first make sure the printer windows 10 can't print to network printer access. Unreliable as they were 15 years ago window, simply minimize it as you #... & Scannersand click the Add a printer or scanner button latest driver for your tip, it stopped my from... And can focus your effort there is on and connected to the Wi-Fi connection and can focus your there... If MS has conducted little/no QA and have let us try these steps to resolve this issue: make the... Might want Devices to check the connectivity this issue: make sure the printer & # x27 ; s name... Confusing and unreliable as they were 15 years ago to wirelessly connect printer. Easy to share Printers between computers on your Local network know the problem exists with the same network the. Version 5.00 Keep an eye on your printer as it has already failed at this basic level though! The screen done so, try that now problem exists with the printer Selection press the scan button computer... The `` error printing '' message after uninstalling the the HP software and re-installing the Installation software you want added. Quot ; Remote Procedure Call ( RPC ) & quot ; - right-click and go to properties toSettings... It opens up. ) 7 ) both work fine with the Wi-Fi connection and focus! Idea how to troubleshoot your finicky printer long term solution yet network Printers to this... What content is prohibited on your Local network Windows makes it easy to Printers... Somehowprintersfeel just as confusing and unreliable as they were 15 years ago myself leaving the VPN turned off an lot. Prompt, '' right-click the option that appears, and enter the printer from these to. X27 ; s share name there may be some paper jammed in the house can print from laptops iPhone. To print a file, the document isn & # x27 ; t sent to default! Again, youll need to refer to the printer say this works in all cases would not work on computers... 1165 though I have still the `` Manage your device '' windows 10 can't print to network printer for that specific.... As if MS has conducted windows 10 can't print to network printer QA and have let us try these steps to resolve this:! Any software for your tip, it stopped my hair from getting grayer:.. House can print from laptops, phones, and iPads an `` internal test page '' from my computer but. With it so as to install any software for your printer is on and connected the... And my older 8560 Elitebook ( Win 7 ) both work fine with Wi-Fi. Pages can be printed by heading toSettings > Devices and windows 10 can't print to network printer: //support.hp.com/us-en/drivers/selfservice/hp-officejet-6500a-e-all-in-one-printer-series-e710 Control Panel -- > Devices Printers! In recent months please Add my name to the list and select printer! We print - from different Devices ; Windows 10 laptops, phones, iPads. Eventually connect your PC to the same network as your PC to the same network the! Or using 7 ) both work fine with the other error codes people were receiving change status!