This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. ", "My team and I recently worked on a client project where we faced limitations in multiple areas. Excellent job! the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Free interview details posted anonymously by Stripe interview candidates. How did you go about it? When you call my references, I'm confident that they will attest to this fact. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. I aim to focus on the task at hand and make sure not to get distracted. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. ", "I am expecting a total compensation of about $800000 per year. What I've seen from competitors lately is that they overcomplicate their products. I recommend being super clear about the goals of this project and how this project impacted the company's overall success. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. The recruiter kept me updated on my progress and what was to come. Typical behavioral questions "tell me about a time". It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. You can make it an even stronger response by explaining how this has made you feel about yourself. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. Proofpoint, Go to company page Add a little bit of backstory. Keep your answer concise and confident. The last 2 were potential colleagues and we discussed work styles and current bodies of work. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. I would not recommend interviewing at Stripe. It felt dry. Had to submit a presentation & had a week to deliver. Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Hours of effort, research, study & preparation goes into each round. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Anonymous Interview Candidate in Dublin, CA, I applied online. 60-minute session with a Stripe Program Manager expert. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. I appreciate your straightforward answer, but this question usually requires a bit more finesse. ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. New job, VP, global company, high visibility. I learned a great deal in these first few years and can credit my expertise in (XYZ topic) to those formative few years of scarce workplace resources. 1) stripes interview process such as types of questions that are asked. 9 Stripe Program Manager interview questions and 7 interview reviews. I felt disrespected by this and withdrew my application. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. This was huge for us as a company because it lets us know that we could add value to these larger organizations. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. ", "When I was preparing for this interview, I noticed that Stripe had received recognition many times for innovation disrupting the payment services industry, which is amazing. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. 1st Answer Example. Interviewed with a hiring manager. We want Stripes to support the decisions they make with numbers and narrative. They could condense quite easily. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. Our interview questions and answers do not represent any organization, school, or company on our site. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. After talking to the manager, I realize that person would not be a manager I would consider working for. The process took 7 weeks. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. Free interview details posted anonymously by Stripe interview candidates. Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. or "why should we hire you?". We took the new information into account and successfully adjusted the project within only a few days. Anonymous Interview Candidate in Bellevue, WA, I applied online. The process took 2 months. Remember that in an interview, you are your most influential advocate. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. The recruiter kept me updated on my progress and what was to come. Let us know how you approach the execution of a project. Women In Consulting. If you were CEO of current company what would you change? I applied through a recruiter. They can tell personality, experience and culture fit after probably 2 interviews. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. For a company that prides itself on its humility, theres an air of arrogance to the interview process. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. 3. Have you ever resolved a conflict in your team? Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. We do not claim our questions will be asked in any interview you may have. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". ", "I think that innovation means being someone who thrives on change and remains nimble in their work. How do you work towards delivering? Avoid simply listing what can easily be found on your resume. Good job! I have had an account for about four years now with Stripe being the payment API for my Shopify website. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. Interviewed with recruitment team. No matter which system you use I am sure that I can pick it up very quickly. ", Written by Rachelle Enns on October 6th, 2018. Coordinate non-engineering teams 8. He took the suggestion, and it has worked well for our team! ", "I was working with a shared Solutions architect. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. Can you design a mobile phone for 3-6 years old kids? I interviewed at Stripe Interview There were four rounds of interviews. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. I set a tight schedule that focused on daily deliverables to keep everyone on track. Thanks! Make sure youre ready to rock your real interview. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. Anonymous Interview Candidate in Dublin, CA, I applied online. The process took 2 months. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. I applied online. Had to submit a presentation & had a week to deliver. This will highlight your trustworthiness and motivation. Technical Program Managers (TPM) are a vital cog in a company's growth wheel. This change would have been significant mid-project. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Please note that all salary figures are approximations . The recruiter will answer all those questions for you. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. 2. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Tell us how you managed to make a client cooperate. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. This helped me make significant progress in 3 weeks. I also have a great deal of on-the-job training and certifications, all listed on my resume. 3) how long does this process take end to end? Very disappointing. Ability to drive internal and external process improvements across multiple teams and functions. Then to finish it out, I had no response once process was over, not even a 1 line rejection. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Get $5 off your first Resume Review with a Recruiter or Expert from your target company. I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. interview ! Filter Found 7 of over 1.1K interviews Sort Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at Stripe Experience Positive 43% Negative 29% Neutral 29% Getting an Interview Applied online 71% Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. ", "I would have to say cautiously optimistic.". 4. Stripe is a financial infrastructure platform for businesses. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. Give the interviewer your best understanding of service versus support. Do you like unquestioning stakeholders? This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. The Hiring Manager Screen is your interview with the hiring manager. Get $5 off your first Resume Review with a Recruiter or Expert from your target company, The role of a Stripe Technical Program Manager, American Express Data Scientist Interview Guide. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. 1. What was the situation and outcome and what did you learn? I am excited to see what Stripe will continue to develop with Apple Pay this year. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". Does anyone know the salary range for this position and any other insight would be appreciated. What's your most relevant experience for Stripe program manager stripe This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. Next moved on to an in person round with all day interviews and a workshop. ", "I recently made suggestions to my manager about the team messaging application we were using. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Ah, the dreaded salary expectations question. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment ", "When I first began my IT career, I started as a temp with an agency. How do you deal with underperforming team members? Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. I am best versed in Slack, Trello, and Freedcamp. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. I will turn this pain point around for you. I am looking for any information on:1) stripes interview process such as types of questions that are asked. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. 4. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. This introductory question is the opportunity to dive deeper into what is already listed on your resume. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. It's exhausting, extremely time consuming & unnecessary. I felt disrespected by this and withdrew my application. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You are the user, this interview is the product, what is your feedback? You have to set up UBER service in another country, how do you choose the country? This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. "I understand customer support to be a larger term than customer service. The candidate experience with the recruiter was exceptional. - Why Stripe? What's the typical progression for members of this team? Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. In your new position with Stripe was the situation and outcome and what was to come asked! Recruiter prior to this stating I was withdrawing my application as they had hired else. To be a manager I would have to set up UBER service in another country how... 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