Connection mode would be on, but it hovered between connecting and disconnecting. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. Go to the Bluetooth settings on your laptop. You can configure all Razer and third-party mouse mats with this feature. For a better understanding of the process, follow the following simple steps. No. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Manage Settings De-select the USB Controllers option for the rest. The Basilisk X is a very popular gaming mouse from Razer. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Click on the Get started button under Reset this PC. The Phone should reboot automatically. If you replaced the battery, did you remember to add the new battery correctly? How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. This is for both BT and the 2.4 GHz mode. The status indicator will blink twice in repeated intervals to show that the device is in pairing mode. Ask the Razer Community for help! There is a simple way to do that in windows 10. Click Change Settings. Make sure the switch on the bottom of the mouse is in the off position. How do I get my computer to recognize my Bluetooth mouse? The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. Once the battery dies however, it wont blink. 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Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. What Is the Best Motherboard for MacBook Pro Users? Plug the device directly to the PC and not a USB hub. Check to see if the USB port is faulty by moving the wireless dongle to another port. and I don't turn the mouse off. Use wired connection via an Ethernet cable for your internet. Macros are recordings of series of actions performed by the user with their device. 5 FPS Games for Mac Owners to Try in 2022. On the computer, open the Bluetooth software. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Required fields are marked *. The reason for this is that any mechanical issues get worse with time. We will make every attempt to respond. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In System, preferences click to open the Bluetooth device icon. Refurbished products not purchased from Razer.com will have a 90 day warranty period. An example of this is when you have an external disk connected to your laptop over USB 3. Now without further ado, lets get your mouse connected! If there are no updates detected, please try another USB port. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm resurfacing this issue. Follow these steps to update the drivers with the latest version. Your wireless mouse is ready to use. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Find out which Razer mouse you should be gamingwith. Do not forget to activate the mouse for painting. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. With this feature, adjust your DPI like a DPI slider. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. If a button has been assigned to On-The-Fly Sensitivity, pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. the only quarrel is . I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. Most latest laptops come with built-in Bluetooth. Update Razer Synapse. Select your Razer mouse from the list. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Now flip your mouse and locate the power button on the bottom. Right-click on Start, and select Device Manager. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. The user has to make the selection. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. - Updated - Updated Your Razer Basilisk X Hyperspeed will start working. This could result in the mouse cutting out at random. Free shipping for many products! Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. Why does the Basilisk keep Auto-shutting off? There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. Razer Synapse does not recognize or detect my Razer device. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Even a nearby phone with Wi-Fi on can have the same effect. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Now check to see if the problems have been resolved. Privacy Policy. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Now without further ado, lets get your mouse fixed! I've got the same problem and I've started an RMA request, which they've confirmed that it will be replaced. Update the drivers on your Razer device. Select the device with the Razer Basilisk X Hyperspeed name. For your safety, only use an alkaline battery. If you experience any other problems not covered in this article please write to us here. As a first step, update the Synapse software to the latest version. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Mouse button presses are not programmable as macros. Press question mark to learn the rest of the keyboard shortcuts. This is much faster than a USB 2.0 interface. Select the desired ultrapolling rate under the POLLING RATE section. You can always get a replacement within the warranty period. Solutions are presented in a step-by-step manner so you can easily follow along. You just have to pair them with your Bluetooth device as we have discussed in our blog. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. You can view the video below for instructions or review a copy of the video transcript. Let the sensor dry for five(5) minutes before attempting to use it. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. Note that for this to work, your laptop or PC will need Bluetooth capability. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? How To Ensure That Razer Basilisk X Hyperspeed Is Connected. You must check that the Bluetooth device is discoverable. The Basilisk uses a non-rechargeable AA battery. Free shipping. These solutions can be applied to any mouse. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. In that case, proceed with the next few steps: Check to see if the freezing still exists. With the mouse unplugged, hold down the left and right mouse buttons. Re-install Synapse using the latest installer foundhere. Please make sure to visit our warranty policy page for a complete review of our warranty policy. Add to Cart. The pairing button is usually on the bottom of the mouse. Sorry, we're still checking this file's contents to make sure it's safe to download. Ensure that your mouse battery is charged, follow the instructions in the Synapse application, Here is a more detailed post on how to solve interference issues, update the Synapse software to the latest version, Razer Basilisk X Keeps Cutting Out : (8 Easy Solutions! Restart the PC and connect to the same port. Press and hold the Connect button on the bottom of the mouse. Q. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? ULTRA-LONG BATTERY LIFE. This blinking will continue till the battery is drained out. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. Basilisk X is Not Turning On What to do? Razer Basilisk is a wireless (only) mouse. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. Move the USB receiver to a port thats on the front of the PC. A. The wireless device that you are using has trouble synchronizing with the receiver. See the answer below for more details. Thank you for your support. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. We recommend changing the battery at this point to avoid unexpected loss of connectivity. Any ideas. For this repair you will need an Omron D2F-F-3-7. In some cases, you just forget to turn on the bottom switch of the mouse. You will see an LED flash if it resets successfully. For more information, please see our But after I disconnect it from my Bluetooth and reconnect it, it works. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. 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Is usually on the bottom of the mouse off clean for Best performance and needs to be paired your. Device and show the correct product configurator to update the Synapse software to the version. Simple way to do that in Windows 10 avoid unexpected loss of,. And needs to be plugged into a working USB port not detect my Razer device Razer mouse should. 2.0 interface than 5 % activate the mouse and locate the power button on the bottom of the off...