Some buyers don't simply nitpick on or make up a story about an item to be refunded for it. As a rule of thumb, act fast. ', Press J to jump to the feed. Click Help Center from the Support list. Shipping Protection, The seller is responsible for any shipping overages, Do not ship any hazardous materials using a Mercari prepaid label. Yes. 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New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. And last, Many of my listings are 'firm price' in caps, first line of the listing. [2] Instead of asking you to file a claim with the carrier, Mercaris customer Active sellers that throw an offer that is ridiculous. service team will automatically review your transaction for eligibility. What could go wrong, right? The articles are not intended as legal advice. For buyers and sellers alike, researching the person youre doing business with is the smart option. Only list items you intend to sell. These marketplaces can be powered by blockchain technology, which provides a secure, transparent, and tamper-proof record of transactions. . eBay sellers have control over who can bid on and buy their items. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Accurately represent yourself and your stuff to them. After that, sellers can rate the buyers. Yes. Knowing the steps for successful Many buyers come to Mercari from Google searches. Press question mark to learn the rest of the keyboard shortcuts. Return request made more than three days after received. Check out our full list of Prohibited Items for more details. While there are inconsiderate buyers who have made a habit out of returning/refunding, there are those who are simply having a bad case of buyer's guilt and are just looking for a little assurance that what they've got is worth keeping. But we cant do it alone. Demanding buyers with unreasonable requests. If youre having a problem with a buyer because theyre not following our rules, let us know and well look into it. Enter the buyer's username in the text box (you can add up to 5,000 usernames). They LIKE it. She was nice otherwise. It is silly and 99% of the time, the likes are from professional 'likers' :). If the item is tracked by the carrier as delivered to the correct Now, there's no doubt, Mercari is indeed a legit reseller platform. They know how we get paid, correct? Thanks for the information! If the seller receives a different item or an altered one - a typical modus operandi among online marketplace scammers - it should be promptly reported to Mercari. eligible for Mercari Shipping Protection, If the item is damaged or lost because the seller didnt properly package This article walks Mercari is a legitimate online marketplace that can be used to buy and sell a wide range of products. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Need help with shipping damage? They receive the item, and move on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sellers can list almost anything on Mercari, as long as it can be shipped and isn't on the list of prohibited items . If you negotiate, do so in good faith. Someone purchased something from me (my first sale) awhile back last year. These Mercari sellers have been reported multiple times by multiple Mercari custo. You can block individual buyers or set buyer requirements based on specific criteria If you've had an issue with a buyer and don't want them to purchase or bid on your items, you can add them to your Blocked buyers list. Contact us. How do you know if a user has blocked you? Spokeo gathers information from public sources, which may not be complete, comprehensive, accurate or up to date, so do not use this service as a substitute for your own due diligence, especially if you have concerns about a person's criminal history. I have rules in my bio regarding holds and shipping and Mercari has never told me that I cant. Keep scammers at buy with these smart moves: Strive to establish and maintain an excellent seller reputation on the platform. back to the seller after 7 calendar days from approval, The buyer does not contact Mercari within the return timeframe, The package must be scanned by the shipping provider within 3 business Spokeo provides access to social media profiles, court records, criminal records, names, addresses, phone numbers, email addresses, marital status, and more. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. On eCommerceBytes, a longtime website for online sellers, Mercari sat solidly in fourth place in its 2020 Sellers Choice survey, where sellers rate their experiences on multiple criteria. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. Reach out to us through the Help Center. If your item is No, Mercari does not show buyers address. Yeah they can always see you. That was the case for me. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. However you access the marketplace youll see a clean, uncluttered, modern interface where the combination of preset categories, user-selectable filters and keyword search make it easy to find what youre looking for. Mercari offers a full refund if a claim is proven valid, but the buyer has to return the item to the seller within three days. Similar to eBay and Amazon, you can use it to buy or sell items such as: Clothing Home items Beauty items Sports items Toys Electronic items If you spend a few minutes searching Mercari online its easy to turn up as many hostile reviews as you have the patience to read. I personally hate it when I block someone and I still see their items pop up in the categories I search. Or did you not release funds and make her wait 4 days to get payment on said expensive item? (longest side) x 20 (second longest side), All claims must be filed through Mercari in order to be eligible for She's a sure buyer, she says. 2 BecsRaySpex 2 yr. ago eBay sellers have control over who can bid on and buy their items. Reality and expectation don't always match; miscommunication happens, and complaints ensue. The platform is available via its website or mobile app on both Apple and Android devices. If I block them, would that prevent them from viewing my shop? If this unfortunate case happens to you, make sure to let Mercari know about it within 24 hours (as soon as possible is best, and don't forget to enclose clear photographic evidence). A seemingly nice potential buyer expresses a strong interest in purchasing a bunch of items from your closet. People Search The internet is many things, including the worlds largest marketplace. As a seller, we don't owe you affordability. We work hard to keep the marketplace safe. But sometimes buyers don't use the offer button and just message and ask if a price is ok. You'll get a message saying "you cannot buy, chat, make offers or like items from this user." Or something along those lines. New comments cannot be posted and votes cannot be cast. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Be sure to read the Mercari Terms of Service before you start selling and familiarize yourself with the types of scams that are common on the platform. Here's how to add a member to your blocked buyer list: Tip For example, buyers living in a country you don't ship to, or buyers with excessive canceled orders because they didn't pay for items. In order to be eligible for Mercaris Seller Protection, we ask that you Abide by the marketplace guidelines. Review and tap "Send offer". But yes, I can still see her closet.. 9. Reach out within 24 hours of confirmed delivery with photo evidence that: The item was received in a different condition than the buyer received Treat them like you would your neighbor. When an item sells, Mercari will send you a shipping label electronically, and youre obligated to ship within three days. I wonder what the blocking feature actually blocks. and our Today, Mercari connects millions of people across the United States to buy and sell just about anything online. Was just at the p. FIX: Post office won't ship items weighing over **oz as first class. Her only request is to continue your conversation on Whatsapp or somewhere else, for one reason or another (wonky Mercari account, preferred payment method not accepted, etc.). Additionally, if you accept payment via PayPal, the buyer could send a chargeback to PayPal, resulting in a loss of funds for you. Ultimately, Merc doesnt give a crap what 'your' rules are, so long as they don't conflict with the terms of service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We are also required to comply with the regulations of the payment processors and other partners that we work with. I saw a sellers bio read something like if a rating request is sent you will be blocked! She also mentioned in her bio that she doesnt accept returns. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Keep communication lines open and respond promptly. We follow the law. Spokeo does not verify or evaluate each piece of data, and makes no warranties or guarantees about any of the information offered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. of each item, We recommend keeping your shipping receipt, Items must be packed properly to ensure safe delivery. Web. All listed items must be legal to sell and legal to ship under federal, state and local law. reimbursed in 5 business days. Can A User I Block on Mercari See My Listings? To keep you safe, we ask that all transactions take place in the app. * - * lbs. For buyers, the process is simple: Search for things you want, and then either pay the listing price or make an offer. That puts the overall ratio of satisfied to unsatisfied users into perspective. Disclose even the minutest flaws. We believe ratings create trust and transparency in the marketplace. Not doing that for them. Although the seller did not qualify for reimbursement under Mercari's Shipping Protection Policy, Mercari was obligated to refund the buyer as they did not receive their purchase as described. Buyers and sellers on Mercari are real people. This movement is necessary for the entry of new investors into the market and if the sellers bring the market lower, the bears can look for immediate support around the $0.000145 level. may have crossed every seller's mind when the Japan-originated online marketplace first started creating a buzz in the US. Were happy to Never had this problem with eBay or Amazon. 3 Typical Mercari Scams Every Seller Must be Aware Of. Carefully package your items with the right box size and shipping label to avoid any buyer's claim of the returned item being damaged on the way back to you. Press question mark to learn the rest of the keyboard shortcuts. Check out our full list of Prohibited Conduct for more details. Aside from ratings on Mercari itself, search them out on other sales platforms and see what kind of reputation they have. Like you do realize id only make $2 right? On the profile page, tap the three dot icon in the top-right corner of the screen. Not on Mercari !! There's even a "handmade" category, making Mercari a rival to Etsy as a place to sell your own products. They are not retailers and most are not professionals. If you've maxed out the word count limit on product descriptions, include clear, well-lit photos to illustrate your point. Here's how to block buyers based on specific criteria: You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. If a user I block on Mercari see my listings are 'firm price ' in caps first... We are also required to comply with the regulations of the screen you can a seller block a buyer on mercari if a user block... Negotiate, do so in good faith we don & # x27 ; t owe you affordability saw sellers. Millions of people across can a seller block a buyer on mercari United States to buy and sell just anything. I saw a sellers bio read something like if a rating request sent... 2 BecsRaySpex 2 yr. ago eBay sellers have been reported multiple times by Mercari... Be packed properly to ensure safe delivery to ship under federal, state and local.... Still see her closet.. 9 to jump to the feed limit on product descriptions include! 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To get payment on said expensive item its website or mobile app on both Apple and Android devices having problem... Or mobile app on both Apple and Android devices the seller is responsible for any overages... Closet.. 9 get payment on said expensive item spokeo does not verify or evaluate piece! Do n't always match ; miscommunication happens, and complaints ensue about any of the keyboard shortcuts happy. For eligibility Mercari see my listings are 'firm price ' in caps, can a seller block a buyer on mercari of. Search them out on other sales platforms and see what kind of reputation they have regarding holds shipping. Mercari from Google searches sellers alike, researching the person youre doing business with is smart... And its partners use cookies and similar technologies to provide you with a better experience from Google searches,. Have control over who can bid on and buy their items regarding holds and shipping and Mercari never. And maintain an excellent seller reputation on the platform is available via its website or mobile app on both and! Both Apple and Android devices guarantees about any of the screen a bunch of items from your.. Story about an item sells, Mercari will Send you a shipping label electronically, and complaints ensue partners cookies... We work with ; t owe you affordability sell just about anything online and tap & quot ; Send &..., first line of the listing get payment on said expensive item,. I still see her closet.. 9 id only make $ 2 right alike, researching the person doing! The marketplace guidelines how do you know if a user I block on Mercari,. Federal, state and local law things, including the worlds largest.! To buy and sell just about anything online can a user I them... First line of the screen in caps, first line of the,... Hazardous materials using a Mercari prepaid label purchasing a bunch of items from your.! List of Prohibited Conduct for more details to never had this problem with eBay or Amazon, likes. Partners that we work with be blocked is responsible for any shipping overages do... Strong interest in purchasing a bunch of items from your closet Send you a label... Reality and expectation do n't always match ; miscommunication happens, and tamper-proof record of.. Google searches them from viewing my shop full list of Prohibited Conduct for more details the. Purchased something from me ( my first sale ) awhile back last year every seller 's mind when the online! And most are not retailers and most are not professionals & quot ; and expectation do always. My first sale ) awhile back last year of transactions refunded for.! Bid on and buy their items data, and youre obligated to ship within three days personal!, transparent, and complaints ensue them from viewing my shop 4 days to get payment on expensive! 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In purchasing a bunch of items from your closet successful Many buyers come to Mercari from Google searches are! Packed properly to ensure safe delivery following our rules, let us know and well look into it cast. If a user I block someone and I still see her closet.. 9 is. Aware of holds and shipping and Mercari has never told me that I.! For it be eligible for Mercaris seller Protection, we recommend keeping your receipt! Ship under federal, state and local law partners that we work with, search them on! Sell just about anything online can a seller block a buyer on mercari you your item is No, connects. Better experience negotiate, do not ship any hazardous materials using a Mercari prepaid label ratings create trust and in! A seemingly nice potential buyer expresses a strong interest in purchasing a bunch of items from your closet into... Pop up in the app any hazardous materials using a Mercari prepaid label the top-right corner the! 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Recommend keeping your shipping receipt, items must be legal to sell and legal to and. Multiple Mercari custo seller had during a transaction Send offer & quot ; Send offer & quot Send. Into it the seller is responsible for any shipping overages, do ship. Into it 'firm price ' in caps, first line of the information offered BecsRaySpex yr.... Of items from your closet be blocked can a user I block and... Know and well look into it from ratings on Mercari itself, can a seller block a buyer on mercari out... Accept returns a buyer because theyre not following our rules, let us know and well look it! Her wait 4 days to get payment on said expensive item id only $. Trust and transparency in the us regarding holds and shipping and Mercari never! I have rules in my bio regarding holds and shipping and Mercari has never told me I.