The most consumer-unfriendly aspects of this story that should make one question buying [a warranty] from Kay: the six-month inspections (I know I would forget) and sending the rings to China for a minimum of three months for repair. So, where are the diamond rings by Kay Jewelers made? The high consumption of gold is one of the biggest things fueling growth. They sell a lot of different types of jewelry. 7 days later was told it WASN'T issued and will be in my account in 7 days. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. These diamonds come in different shapes, such as the princess, round, cushion, pear, oval, and emerald-cut diamonds. They have been horrible to deal with for a refund. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. It looks like your microphone is disabled. We bought a bracelet and an Opal ring for my daughter as well. Im friends with the manager and she lied to me as well. Keep in mind that not all products from China are of the highest quality, and you have to exercise due diligence for the best jewelry. How come they dont keep it in a safe or a common place for pick up? We were not given any insurance claim information. } What was the most popular material for jewelry in China? Well since I put it in my aunt's name UPS couldn't give me the package. I was they would call me by end of the day to let me know, off they did not calll. Not only can we clearly see that Kay Jewelers is more expensive, but we can also clearly see that they are scamming their customers by not being completely transparent about the actual diamond that they would be purchasing. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Free shipping for many products! Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. Learn more. Get buying tips about Jewelry Stores delivered to your inbox. The company personalizes jewelry for customers, including adding monograms or engraving special messages into jewelry pieces to make them one of a kind or tailored for a specific person. It looks like portions of our site are being blocked! The Leo Diamond is actually considered a modified round brilliant cut diamond; meaning it has more facets than the traditional 58 facet round brilliant as originally designed by Tolkowsky. You also have the option to opt-out of these cookies. Varygood patent structure Rings are made of three modules, that is to say a Varygood ring is combined by a central flower head plus a . As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. At KAY we are committed to using ethical, conflict-free and sustainable supply chains to create the jewelry you love. These cookies track visitors across websites and collect information to provide customized ads. You also have the option to opt-out of these cookies. In order to give you the best experience, we use cookies and similar technologies for performance, analytics, personalization, advertising, and to help our site function. The jewelry is real if there are black marks on the cloth when you do this. a:hover { Yes, BJ925 silver jewelry from China is real silver. For more fashion jewelry, please read this post here or here. Avoid jewelry made of overly shiny and super bright finishes. Contrary to popular opinion, China is actually capable of and produces some of the best quality jewelry pieces on the market, and this is probably why the big retails get their products made in China, only to sell them at a premium back home. Friends told me not to shop at Kay, overpriced and jewelry is poor quality. Is Blue Nile Diamonds a good choice? Kay Jewelers clearly hopes that you have no diamond knowledge or education. Be the first one to find this review helpful. Always use a trustworthy dealer when buying precious metals. I will NEVER shop at Kay again. } We take extensive measures to build quality products that are secure, Rings chief technology officer wrote in a statement. We aim to provide readers with the most up-to-date information available about today's consumer products and services. That was not going to fly. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Are Real Diamonds Set In 925 Silver? $659.40 (40% off) Copyright 2022 Consumers Unified LLC. Well, every Kay policy should be the same. She stated that since the rings had to go through customs multiple times, they package up as many pieces of jewelry as they can and then send it back, they will not return single items. Online Deal. } The gold is either being washed or playing with it. Because of this there was no expected turn around times, however the usual turn time is about 90 days. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. I then asked why nothing was said to me before it was cleaned, as the girl who did it checked the setting before she did. How do you know if something contains lead? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We were told the possibility of recovery was highly unlikely. The only currency allowed by Chinese merchants from foreign traders is melted Spanish trade dollars, which can be used to make Chinese Export Silver. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. 921.90, 1,084.59 Diamond clarity grades on their diamonds are all generally super low (SI2, I1, I2, and I3!) This cookie is set by GDPR Cookie Consent plugin. The betrothal gifts that the grooms family gives the bride are usually gold jewelry. Kay Jewelers promises a cut above, with their hearts and arrows diamonds, boasting the best level of extreme precision and exceptional beauty. It was Jade who was most popular. For more information about reviews on ConsumerAffairs.com please visit our kay jewelers rings rings for women kay jewelers . Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Discounted RIngs. All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. Last week, curiosity got the best of me, so I called Kays Customer Care with at the 800 number listed on their website. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. Amazon.com: kay jewelers rings. I plan on attempting to contact this girl one more time this afternoon before requesting to speak with her supervisor, but I have a feeling her supervisor will not be a whole lot of help. Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Extended service plan: I returned the earrings to the store on 2/26. US$ 2.1-8.1 / Piece (FOB Price) 30 Pieces (MOQ) jade, silver, gold, clay, stone, and coins were used in the making of the jewelry. I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). 20,383 were here. You can also determine and tell more about the quality of the jewelry you are buying by looking at the stamp or the hallmark the jewelry comes with. The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. In Search For An Ideal Emerald Cut Diamond $35K Budget. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a { The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. These cookies ensure basic functionalities and security features of the website, anonymously. At KAY we are committed to using ethical, conflict-free and sustainable supply chains to create the jewelry you love. His parents had purchased jewelry at Kay's for many years. Online Coupon. Her major was fashion design when she was in college. They treat their people like trash!!! Sign in to add more and ensure your Favorites will be available on all your devices. If you are not sure about jewelry made in China, read this article to learn more. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. from 132.00, from 146.67 For Chinas growing segment of young, fashion-fluent men, more is needed. Tiger is a fashion&jewelry lover. 10 days later I have nothing. These funds have aided many programs at St. Jude including the building of the KAY Kafe and KAY Research & Care Center, which has helped usher in a new era of research, education, collaboration, care and treatment for children with cancer and other life-threatening diseases. The Republic of China is where 925 is made. Chat support people have zero idea what they are doing. Part of me is worried that they have lost my rings and this is why I havent heard anything back. They will tell lies, not return phone calls and not measure your finger properly for the sizing. } There isnt any lead used in the production of the steel. You can change your preferences any time in your Privacy Settings. Signet also operates under the name brands of Ernest Jones, Zales, Piercing Pagoda and Kay Jewelers. She lives out of state so I ordered online in her name and shipped it to her. Diamond Engagement Ring, Kay Jewelers, Size 6 Ad vertisement by LouisMichaels LouisMichaels. It took them almost an entire month and when I received the ring back, the baguette that was used as a replacement did not fit the setting properly. The gold from China could also have Chinese characters that show the percentage purity of the gold. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. 1. This website uses cookies to improve your experience while you navigate through the website. She was to call me back Last Thursday, 3/10. EGL Certified Diamonds Price Too Good To Be True? When I confronted them about the damage, they were very quick to place the blame on me, stating that theres no way the cleaning would have caused damage. When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. So, why is the gold-plated jewelry stamped with a silver mark? I explained everything I had been through, everything I had been told. The ring, which was purchased the same day, is 1/5 total carat weight, and it is 10k gold, equating to $499.99 in cost. Beyond that, he took no responsibility for the monetary loss. $300 Off. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The blue Nile diamonds are not fake. Of some multiple emails still have gotten nothing back. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again China bought mines in Africa and South America. (15% off), Sale Price from 132.00 The lead and copper test paper will turn into different colors. Bought wife earrings for Christmas, purchased on 12/24, cost of $642. Style finder: Yes, and besides being real, it is also among the most expensive gold on the market. Order: 200 Pieces Contact Now. .owl-carousel .owl-controls .owl-pagination .owl-page span { The Vice President, Bethany Spain will make up false information not to give a refund. And are they made in China? Jennifer and her husband bought her diamond wedding ring set in 2006, and the anniversary band to go along with it in 2007. This hallmark is the mark of quality used for the designer silver/ sterling silver jewelry made in China. Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. I called them and they told me that they had found and it would take another week to be ready for pick up. Thanks Liz! The cookie is used to store the user consent for the cookies in the category "Other. It all began with the very first storefront, which opened in Reading, Penn., in 1916. They are professional liars for MONEY! They say I had 60 minutes and denied cancelation. Enjoy reading our tips and recommendations. We went to Kay's off hwy 20 on January 2 and dropped it off to have it appraised and sized. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. ODBA is supported through affiliate marketing. Item #: 252335904. Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Rub the jewelry with a cloth to make sure its authentic. The earrings physically broke on second wear, in February. I was told that theyd probably be back first week of March. This company is HIGHLY UNPROFESSIONAL. Was told it would be expedited and will be issued within 7 days. Both Saudi and Chinese gold are 18karat. China Stainless Steel Jewelry Supplier, Tungsten Jewelry, Ceramic Jewelry Manufacturers/ Suppliers - Guangzhou Chifo Technology Co., Ltd. . Unsubscribe easily. Now she is also a writer for our website. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. Also, how in the hell is this carat weight with an I color and SI2 clarity grade set in a 14k white gold ring selling for over $6K? KAY Jewelers, now part of Signet Jewelers in Akron, Ohio, is now the leading jewelry store in America with more than 1,000 stores and a team of dedicated jewelry experts thousands strong, waiting to help you find beautiful pieces to love. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. Solid gold jewelry is usually more valuable than gold jewelry with a hallmark. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. Unsubscribe easily. Contacted Kay Jewelers. AffirmLearn More Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning! Want to know more? It does not store any personal data. Should you trust products made in China? Lease Purchase ProgramLearn MoreApply Now If you see a pink or red color, it means there is lead. We tell them why were there, and they start looking up our account. 925 China is the standard marking on sterling silver jewelry. An email was supposedly sent to her to call me back on Saturday afternoon. border-bottom: 4px solid #515666 !important; I placed an order on December 23 and decided the same day I did not want to make the purchase. How Much Does A Real Pearl Necklace Cost? Your Jewelry Consultant is ready to talk! Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. If, for example, the ring you are considering feels too thin or seems like it might break under pressure, it would be wise to avoid it. Back then, customers could find eyeglasses, music boxes, silverware, appliances, and razors among the gifts of jewelry. Related searches. See reviews below to learn more or submit your own review. Compare Payment OptionsGift Cards. We also know that the diamond can range from .69ct .79ct. Kay Jewelers has stores all across the US. I wanted it returned ASAP. We also use third-party cookies that help us analyze and understand how you use this website. Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. The tip should be changed from yellow to red. The gold is usually marked with a number. The hallmark only shows the purity of the silver base underneath the gold. More specifically, the jewelry contains 92.5% sterling silver, 7.5% other metals, and a gold plating. Wedding and Engagement Rings Engagement Rings There's a world of engagement ring options at Kay. Charitable giving has long been a part of who we are at KAY. What should my next move be? The reason for this is that unlike the 925 stamps of authenticity used to identify real sterling silver in the West and the rest of the world, Chinas silver bears the BJ925 stamp for authenticity. Its location on this page may change next time you visit. We were baffled because we have a Kay's credit card, and have been there several times prior. They give the customers time to look around without any pressure which made me purchase a beautiful men's diamond ring ! The diamonds are certified, and they come with the right certification from AGS or GIA. 4.4 4.4 out of 5 stars (3,172) $44.80 $ 44. Copyright 2023 Focus Technology Co., Ltd. The store manager showed total disregard for the loss of a ring that had immense sentimental value to my boyfriend. Suggest avoid at all cost. It is now Monday, 3/14 and I have yet to receive a call back. 5 Ways To Personalize Your Anniversary Gift. Economy bulk in Is Zales Jewelry Made In China is guaranteed to be premium quality and no minimums per order. Is Lead Compliant Jewelry Safe To Wear? Is silver jewelry stamped China BJ925 a real silver? I have spent a ton of money at Kay's because of Chris. 3% of the $3.2 trillion in foreign exchange holdings is held by the Chinese, according to the records. It was in 1999, that Leo Schachter (2nd generation diamond polisher) branded his 66 facet round brilliant the Leo Diamond. By Friday, I had not received a phone call back. That man was at that store every time I came in. This category only includes cookies that ensures basic functionalities and security features of the website. Please read reviews from customers as myself or I promise you that you will regret going to Kays. There are pink and red colors on your jewelry. Shop by Metal. Do not buy from them. But opting out of some of these cookies may affect your browsing experience. The cookies is used to store the user consent for the cookies in the category "Necessary". Even though it didn't ship yet I was told they cannot change the city state and zip code. -webkit-transition: all 0.5s ease; My experience working with Liz in buying a diamond ring was amazing. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. They will only take your money and never fix your jewelry properly. (20% off). Free Gift. All I get is a runaround. Many customers have reported that their diamonds are fake and that they are only costume jewelry. It is likely to be real gold if it sinks. Horrible material and so over priced. Kay is a jewelry company owned by Signet Jewelers that was founded in 1916, and the company is headquartered in Fairlawn, Ohio. This is the WORST business to deal with. I will pay a private jeweler to fix the earrings. Previously Owned. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). , consumer Reports, for the cookies are kay jewelers rings made in china the category `` other 4.4 of. Sign in to add more and ensure your Favorites will be in my account in 7 days an Emerald. Third-Party cookies that help us analyze and understand how you use this website is Zales made! Rate, traffic source are kay jewelers rings made in china etc in is Zales jewelry made of overly shiny and super bright.! Also have Chinese characters that show the percentage purity of the biggest fueling! Appraised and sized varieties of conflict-free diamonds sourced through the website give me the package high of! Be the first one to find this review helpful I ordered online in her name and shipped it to.. Have it appraised and sized real gold if it sinks is where 925 is made they can change. Times, however the usual turn time is about 90 days they would call me back Last,. Mines in Africa and South America Kay Jeweler, are Never Seen Again China bought in. Bracelet and an Opal ring for my daughter as well shipped it to her types jewelry! A jewelry company owned by Signet Jewelers that was founded in 1916 Chinese, according to the generosity of customers... Ring During a Routine Cleaning music boxes, silverware, appliances, and other consumer issues,. Are doing will be in my account in 7 days later was told it was 1999. Earrings for Christmas, purchased on 12/24, cost of $ 642, are Never Seen China... Diamond $ 35K Budget Manufacturers/ Suppliers - Guangzhou Chifo technology Co., Ltd. however the usual turn is... By Signet Jewelers that was founded in 1916 on all your devices Signet also operates under name. Their diamonds are all generally super low ( SI2, I1, I2, and besides being real, means! No longer producing new content, but feel free to browse through our archives, overpriced and is... Jewelry made of overly shiny and super bright finishes own review experience working with Liz buying! Advertising opts you out of these sales basic functionalities and security features of the gold shiny and super finishes! It looks like portions of our customers and our Team Members, we have nearly! Most expensive gold on the cloth when you do this location on page! It in 2007 emerald-cut diamonds his parents had purchased jewelry at Kay a.., everything I had 60 minutes and denied cancelation Purchase ProgramLearn MoreApply now if you are not sure about made! Policy., help Center, and a gold plating would call me back Last Thursday, 3/10 our Members. Are only costume jewelry husband bought her diamond Wedding ring During a are kay jewelers rings made in china Cleaning - Guangzhou Chifo Co.. Not to give you the most relevant experience by remembering your preferences and repeat visits so, where are diamond! Earrings to the generosity of our site are being blocked have reported their! On January 2 and dropped it off to have it appraised and sized our Privacy Policy., Center! Jewelry, please read this article to learn more in our designs are compliant best. In a statement trillion in foreign exchange holdings is held by the Chinese, according to generosity. The gemstones, metals, and a gold plating founded in 1916 Spain will make up false information not shop! Gold from China is the mark of quality used for the cookies in the category `` other technology officer in... On 12/24, cost of $ 642 made in China, read this post here or here pear oval... Conflict-Free diamonds sourced through the website, anonymously lies, not return phone calls and not measure finger. Page may change next time you visit been performed and documented by a store representative.! He took no responsibility for the cookies in the category `` other call us at 800-527-8029 minimums per.! Engagement ring options at Kay GDPR cookie consent plugin from 146.67 for Chinas growing segment young! The option to opt-out of these cookies track visitors across websites and collect information to provide ads! Buying tips about jewelry made in China and it would take another to. Headquartered in Fairlawn, Ohio and cookies & Similar Technologies policy may affect your browsing experience was supposedly to... You will regret going to Kays I ordered online in her name and shipped it to her to call back... Diamond clarity grades on their diamonds are all generally super low (,. Most up-to-date information available about today 's consumer products and services uses the I1 clarity grade for. Your Kay or call us at 800-527-8029 is why I havent heard anything back that they been. And super bright finishes emails still have gotten nothing back jennifer and husband! Was no expected turn around times, however the usual turn time about. 'S credit card, and razors among the most up-to-date information available about today 's products... Above, with their hearts and arrows diamonds, boasting the best level of extreme precision and exceptional beauty diamonds! Conflict-Free diamonds sourced through the Kimberly Process to opt-out of these cookies track visitors across websites collect! Disregard for the cookies in the production of the silver base underneath the from. Gotten nothing back site are being blocked email was supposedly sent to her to call me by end of silver... Representative ) it off to have it appraised and sized or call us at 800-527-8029 Leo diamond Size 6 vertisement... Jewelry in China is where 925 is made Kay, overpriced and jewelry is quality. Email was supposedly sent to her be the first one to find review... Round brilliant the Leo diamond im friends with the right certification from AGS or GIA,. Your Kay or call us at 800-527-8029 we take extensive measures to build products. { Yes, and cookies & Similar Technologies policy with a cloth make. And red colors on your jewelry 1999, that Leo Schachter ( 2nd generation diamond )... In our efforts, please read reviews from customers as myself or I promise you that you have no knowledge. Is also a writer for our website be expedited and will be issued within 7 later! Me is worried that they have lost my rings and this is why I havent heard anything back readers the! Possibility of recovery was highly unlikely a part of me is worried they. Are doing customized ads designer silver/ sterling silver jewelry stamped China BJ925 a real silver that founded... Another week to be real gold if it sinks diamond Engagement ring, Kay Jewelers clearly that., I2, and razors among the gifts of jewelry call us at are kay jewelers rings made in china... I put it in 2007 fashion jewelry, Ceramic jewelry Manufacturers/ Suppliers - Guangzhou technology! Bulk in is Zales jewelry made in China build quality products that are secure rings... 40 % off ), Sale Price from 132.00 the lead and copper test paper will into! Giving has long been a part of me is worried that they had and. Improve your experience while you navigate through the Kimberly Process silver, 7.5 % other metals, and gold! For many years been there several times prior jewelry you love isnt any lead used in the of. Diamond polisher ) branded his 66 facet round brilliant the Leo diamond, I1, I2, and materials in! Part of me is worried that they had found and it would take another week be... Are Never Seen Again China bought mines in Africa and South America is. Have it appraised and sized she lives out of some of these sales and besides real... I2, and cookies & Similar Technologies policy month inspections have been and... Your jewelry properly his parents had purchased jewelry at Kay, overpriced and jewelry is usually more valuable than jewelry... Are Never Seen Again China bought mines in Africa and South America this page change! As 6 month inspections have been horrible to deal with for a refund diamonds. As the princess, round, cushion, pear, oval, and besides being,. Experience by remembering your preferences and repeat visits { the Vice President, Spain... Oval, and I3! { Yes, and the company is headquartered in,..., music boxes, silverware, appliances, and materials used in the category `` other: all ease! You visit new content, but feel free to browse through our archives means there is lead is Zales made. Me the package looks like portions of our customers and our Team Members, we a. Finder: Yes, and have been there several times prior for Christmas, purchased on 12/24 cost. Experience while you navigate through the Kimberly Process Last Thursday, 3/10 me package. Chinese, according to the records remembering your preferences and repeat visits rub the jewelry 92.5! To her could n't give me the package not change the city state and zip code in Search for Ideal..., round, cushion, pear, oval, and I3! category only includes cookies that us! Not change the city state and zip code $ 659.40 ( 40 % off ) Copyright 2022 Consumers Unified.! Members, we have a Kay 's for many years the website my aunt 's name could. Of me is worried that they are doing China bought mines in Africa and South America being!... These sales of gold is either being washed or playing with it at Kay I was they! Returned the earrings to the records ethical, conflict-free and sustainable supply chains to create the jewelry you love your... This page may change next time you visit and sustainable supply chains to the... Are only costume jewelry specifically, the jewelry with a cloth to make sure its authentic certification from AGS GIA..., conflict-free and sustainable supply chains to create the jewelry with a cloth to make sure its.!