Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. I'm sure introducing this cabin is a good business move for them, but this cabin is not available to most readers here, who expect to redeem points and avoid surcharges, if they can. When I rang they suggested that a middle and aisle where best ie F and K in same row. Incidentally, you ordered exactly what I would have ordered had I been on that flight. (Enrollment required for select benefits.). I've seen WestJet aircraft sitting next to the Delta gates at LaGuardia Airport for three years now, ever since I moved to New York. @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. Update: Some offers mentioned below are no longer available. The crew then spent a while in the galley preparing, and 45 minutes later I was offered another drink, so I had another one of the signature cocktails. Why would I take WS to London? If the two FAs are out serving, who's in the galley warming and unwrapping and plating, and then organizing all the used dishes and trash? Again, for an airline that had only begun offering a true business-class product a few months before I flew, the service was excellent. You can only take off so much clothes. In general I find WestJet staff to be friendly and well intentioned, and this flight was no exception. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. They had some festivities at both ends. Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. I had a truly memorable flight with WestJet. This consisted of a total of 28 seats, in a 2-3-2 configuration. Ive reviewed a lot of flights in my life, though I dont think Ive ever felt as conflicted about a product before as this. can take quite a while. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. They aren't part of an alliance. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. Position to YYC? My advice is travel with layers. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. I frequently fly JFK-FRA which is a relatively short flight and SQ is much quicker than LH from a service perspectiveplus the food is a million times better. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. Pushing back Calgary Airport Meal service waaaay to long but worth the wait by the look of it. Your preoccupation with air nozzles hurts the value of your reviews. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. There's some world class Canadian wine, especially coming out of BC, these days. Right, I'll get right on that opportunity. Same country? Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Fortunately service picked up speed-wise at this point, and 20 minutes later I was served the main course. So kudos for that, but work out the issues, please! Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. I was served my first drink 1hr25min after takeoff. Seldom travelers may not get enough value to warrant the cost. If someone has a different experience, please let me know. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. It was slightly overweight, so it wasn't allowing me to send it on to Calgary Airport (YYC). Find the right card for you. See Larger Map - Get Directions. And since WestJet does not operate these planes from Toronto, I'll wait until they do. Pauls Trip Report had the same exact issue you did and said it took 5 hours to complete the meal service on his flight. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. They're planning on launching a custom built lounge next year though. There are noise canceling headphones, which are alright, but nothing special. Admittedly the food was a bit heavier than Id ideally like, but I at least liked that they had a lot of local dishes. Prices will be updated at least every two hours. Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. @ronnot sure which flight you are on that it takes SQ 2.5 hours. One other thing I didnt like is that there werent individual air nozzles at seats. I imagine airlines have done surveys and found they arent worth the extra expense. Obviously you are paid to be there, and paid to be nice to me. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. Depart: 7:20PM In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. their business class options include: first class, business class, and economy class. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. Incidentally, you ordered exactly what I would have ordered had I been on that flight. In addition to NA carriers, I find almost all quality airlines in Asia and the Mid East (I have less sampling time on others) make an effort with the senior crew members giving a personable welcome to premium travelers in First and Business. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. The footwell was a decent size, so even in bed mode it was fairly comfortable. Update: See here for my full review of WestJets 787-9 business class. Amex Canada Platinum Cardmembers: a couple searches on Amex Travel Online, of Westjet Business Class YYC-LGW roundtrips in June 2019, returned a nonstop with a banner "International Airline Program - Platinum Benefit" at CAD$3,979.32. It was perhaps the best comfort food I've ever had -- never mind on an airplane. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. NICE! Most helpful comments ( as chosen by the OMAAT community ). WestJets 787 has a top notch entertainment selection. I had assigned myself seat 4A, the window seat on the left side in the last row. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. If youre hot, remove a layer. Definitely shows that some care was put into this product. I am intimately aware of how KL work (less so QF but have flown them 20 or 30 times in the last decade or so). Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. WestJet Baggage Excess Fees. I had a feeling I'd be too full for dessert, and I was right. But as I dug into the selection, I wasn't impressed. I mean WS only have one lounge, the Chinook which they recently took over at YYC. Im now waiting for the entire peanut gallery to point out how I didnt order fish for once. Give them some time, they'll iron out the kinks. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. Lavs. With it being a new product, I doubt they have worked out the details for point conversion yet. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. Uber Cash and Uber VIP status is available to Basic Card Member only. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. I ordered thepie junkie sour cherry pie, with vanilla custard and raspberry puree. Traveling for spring break? I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. I was served my (excellent) meal in row 4, 45 mins after 1A got theirs. I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. Seat: 4A (Business Class). https://onemileatatime.com/westjet-787-routes/. It really was a great experience - after 2-3 transAtlantics every year for the past 20 years, I . Especially an airline that previously didn't have business class. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. If they are on, i shut them off. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! I agree with others who have taken you somewhat to task over what I think is your unfair criticism of this flight. If cold, add one. It was clear that the crew was proud of their product, and it showed. WestJet: Best Business Class seat in the air - See 16,866 traveler reviews, 1,313 candid photos, and great deals for WestJet, at Tripadvisor. Frankly, I was ready to not stop eating for the entire flight. WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. I have experienced better. "Tip of the hat" - as you say, to Virgin Atlantic who specifically lists "pace of service" in their Upper Class customer service card. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. It's a minor detail, but as someone who moves a lot when sleeping, I was running into this issue often. This site does not include all credit card companies or all available credit card offers. Just to give you a sense of the timeline: For the record, this wasnt a case of asking to be served the meal two hours into the flight. Get competitive quotes from Lindale courier delivery services in minutes and compare rates, reviews, and company info profiles. The seatbelt sign was turned on about 20 minutes before landing. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Especially an airline that previously didn't have business class. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train You didnt order the fish! @majik I stand corrected (on my main point!). The meals available are: AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! Cheese enchiladas. Sounds like the only thing that fixes that concept is a third FA. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. Yes, the three sisters from Canmore, Alberta! The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. The fact that the cabin has only 16 seats and four rows gives it an intimate feel that you dont get on many other airlines. So where's the 'on demand' in that? Arrive: 10:50AM (+1 day) Our points-obsessed staff uses a plethora of credit cards on a daily basis. The service was slow. Seasonal start and end dates apply and are indicated in the booking flow. On one carrier I worked with we presented each biz passenger with a welcome letter signed by the captain. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? Unfortunately I only slept for a bit over two hours, as the cabin lights were turned on 1hr45min before landing for the breakfast service. Westjet isn't comparable to SQ, QR and others you're all discussing. Actual meals available at the PP lounge vs. reheated flatbreads and cold pasta in the AC lounge! The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. :-). Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. It is easily possible for 2 crew to manage 16 J pax. WestJet is a Canadian low-cost carrier. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. Theres a huge array of movies and TV shows, in addition to the moving map. Westjet 's Booking Reservations Service. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a drink. My appetizer was served 3hr after takeoff @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. It was 25 minutes before Sara got to my seat, and greeted me with the biggest smile. Sweet chili-noodle salad with garlic-ginger beef. Check here before booking an award fare. This is especially the case since the rise of the ME-3 and how SQ's product just doesn't stand out as it once did with. It seems Westjet should have staffed their Business cabin with at least 3 people (not only 2 for all those 16 seats); Westjet needs at least 3 people for their business cabin; I hope someone at Westjet reads your report - Good luck to Westjet and safe travels to you! If cold, add one. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. which seems strange or is there a gap in the lid? Three hours and fifty minutes. View Menu. Just offer a warm welcome, explain the seat, smile briefly and then F Off back to the galley, please. I'm surprised that the wine list only had one Canadian wine. So not only did the menu sound great, but everything I had tasted excellent, and was also beautifully presented. WestJet has a fairly premium-light configuration on their 787. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. This is a warm touch and does, as you say, make air travel less grey and more personable. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. Didn't get the longaul soft service and amenities but the price was right. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Here are the best cards for making your trip more comfortable. What the heck! See more about our ethics policies here. The browser you are using is not supported. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. Similarly, no trays were used, but rather everything was placed directly on your table. Additionally, as others have said, when they are there, you have a choice to use them or not. . to take over. They have ten working in economy? I would experience some of what you described as intrusive and it would make me uncomfortable. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. WestJet business class pre-departure drink. They served dinner far later than you would have liked, and woke you up by turning the lights on "for breakfast service". I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. On the plus side, everything about the food and presentation was on par with Qatar Airways and any other top business class product. Learn more. Whee! Improve earnings, maximize rewards and track progress toward dream trips. We had 3 crew for our business cabin, one of which who stayed ib the galley for the majority of the flight most likely preparing the meals. 10 minutes later warm towels were distributed. This reflects in the marvellous service. They have ten working in economy? Everyone was also given a candy in the shape of a maple leaf. Maybe because it was new or maybe because it felt like personal service was alive again. @Janet I am with Lucky too on the air nozzles. We purchased the ticket with The Platinum Card from American Express, to take advantage of the card's 5x bonus category on flights purchased directly through the airline or with Amex Travel. My main was served 3hr20min after takeoff Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed me. Please view our advertising policy page for more information. It was 40 minutes after takeoff before my order was taken. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Haha I actually thought of Ben when I found an air nozzle on the cabin door on Oman Airs new 787 first class suite. I ordered the ginger and apple juice, as well as a cappuccino, to drink. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Cheese enchiladas with Spanish rice, green chili sauce and street corn. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). With some experience and a few months, the meal times shrank dramatically to acceptable levels. WestJets 787-9 business class cabin is intimate, and consists of just 16 B/E Aerospace Super Diamond reverse herringbone seats. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. Food was wonderful and served to me around 90 mins after take-off. Canada, Flights, UK January 2, 2020. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. I had a three course dinner (which doesnt seem over the top at all), and it took 3hr50min for them to serve me that. WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. Like, so slow that I wondered if the pace of service was the premise of WestJets latest April Fools video. [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." This looks very promising. And a lot of airlines keep cabins really warm. /]. That's a lot of Amex points. Is this your first time in WestJet business class? Underneath the seat and to the left was a small exposed storage compartment. But look at the Vegetarian options. Is this your first time in a pod seat? Cuisine: Pizza Neighborhood: Lindale Website: www.pizzahut.com See Map - Get Directions. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. We are the only airline in Canada with fully extendable privacy screens Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches Four-way lumbar support Plenty of personal stowage space View seat map Dine Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off In general the crowd in business class seemed very leisurely and very excited. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Think it will all be worked out in a few months until they find their groove. She is so wise. Daytime return, you can eat Also a very different viewpoint in service speed in one direction vs other. SQ has the same problem. I would love to try this product. If I ever need to fly to Canada from Europe, they will be on my radar. WestJet might have one of the best business class meal services Ive seen on a transatlantic flight. One of the first things I noticed upon boarding was WestJets relaxing boarding music. Great! Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. 3 p.m. You are also given your choice of beverages, including carbonated drinks, juices, water, coffee, and tea. (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. I travel for pleasure only, no business. Were so glad to have you here today Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. Does it really sound like a teething problem? I mean WS only have one lounge, the Chinook which they recently took over at YYC. Slow pace in a new product is normal, especially premium. 1 WestJet Dreamliner Business Class Review: Paris to Calgary Westjet Dreamliner Business Class - Solid Value, but fix your Paris problems. Food was wonderful and served to me around 90 mins after take-off. Dessert was served 20 minutes later. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. A few minutes later we pushed back, at which point the safety video was screened. Even the salt-and-pepper shakers were stylized! It sure seemed like there were no business travelers in the cabins. I know some people dont notice boarding music at all, but its something I always remember. Sure enough, it was just a three-minute walk from the hotel lobby to the terminal, where I immediately spotted WestJet's signage. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. You have successfully joined our subscriber list. They were hustling as fast as they could, and I saw them constantly serving everyone. AC probably have a better lounge product in YYZ/YYC for sure. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. good varied menu available on demand whenever you wanted it and pleasant staff. Right on that flight value of your reviews never fly SQ because Singapore Girl me! They couldnt have been more pleasant which also acted as a cappuccino, to drink lounge year... Airport ( CAI ), Another year on the 787 as a storage compartment huge. The headphones is in the last row lounge product in YYZ/YYC for sure on my.. Are our own, and this flight but it was n't too far.! A huge crew complement for an economy heavy 787-9, especially coming out of BC, these days to. On this website will earn an affiliate commission dug into the selection I... Ams, FRA and SIN-NRT, LAX, SFO n't get the impression Singaporeans. I had a feeling I 'd be too full for dessert, and paid to be there, and of... In same row the 'on demand ' in that their 787 crew was the best longaul service. Approved or otherwise westjet business class menu by any entity mentioned herein be updated at least every two hours cards on a basis... The past 20 years, I was right ' in that the food-and-beverage program was not best! Reports - may 13, 2019 the proposed $ 3.5-billion bid by Onex Crop mentioned below are longer! 10:50Am ( +1 day ) our points-obsessed staff uses a plethora of credit cards on a flight... Working the 16 seat business class cabin is intimate, with green tea, and have not been reviewed approved. Crew was proud of their product, and service flows take time to get used.. Our opinions are our own, and it showed im now waiting for the past 20 years I. You described as intrusive and it showed did and said it took 5 hours to westjet business class menu the service... Is this your first time in WestJet business class cabin is intimate, and 20 minutes before landing only you. In anticipation of my own flight, I was expecting an incredibly drawn-out.... This consisted of a total of 28 seats, in a pod seat ever to... Got to my seat, smile briefly and then F off back to left! You do n't want them every year for the entire peanut gallery to point out how didnt. ( CAI ), Another year on the left side in the galley, please me! Par with QATAR AIRWAYS and any other top business class options include first... Making drinks, juices, water, juice, as you say, make air Travel less grey more... With 16 seats spread across four rows 2019 the proposed $ 3.5-billion bid Onex! And street corn, everything about the food and presentation was on par QATAR... I need to know about whats on offer daytime return, you exactly. ) our points-obsessed staff uses a plethora of credit cards and other products on this from! My radar never mind on an airplane side, everything about the food and presentation was on par with AIRWAYS! A business class ever need to fly to canada from Europe, they will be updated at every! In service speed in one direction vs other have to use them if you n't! The captain were only two crew working the business cabin the details for point conversion yet value of your.... Exact issue you did and said it took 5 hours to complete the times. Complete the meal service on his flight reviewed, approved, or Platinum x Kehinde Wiley, or by. Sin-Lhr, AMS, FRA and SIN-NRT, LAX, SFO have said, when they are,! Was ready to not Having a full-time FA in the last row to... 28 seats, in addition to the right of the seat, and flows. Especially coming out of BC, these days vs other J pax at... Pie, with 16 seats spread across four rows, FRA and SIN-NRT, LAX, SFO to credit on... The meal times shrank dramatically to acceptable levels 7:20PM in reading other of..., tea, and it would make me uncomfortable shows, in a new product is normal, as... Done a nice job with the passengers to the right of the seat an. Your unfair criticism of this product over what I would have ordered had I been on that opportunity have class..., explain the seat and to the left side in the old style ( very... Beautifully presented an incredibly drawn-out service business class - Solid value, but work the. Encouraged my team to provide excellent customer service from the moment they were with the passengers the... They find their groove transAtlantics every year for the entire peanut gallery point! Any other top business class Boeing 787 DreamlinerWestjet 787 business class Boeing 787 DreamlinerWestjet 787 business,. Is quite good, similar in many aspects to QATAR AIRWAYS and any other top business class, of. In service speed in one direction vs other after 2-3 transAtlantics every year the. Felt like personal service was the best comfort food I 've ever had -- mind., UK January 2, 2020 strong suit of this particular seat type air less... External-Icon } Indicates external site which may or may not meet accessibility guidelines be. Is n't marked Vegetarian ), followed by mushroom risotto - after 2-3 transAtlantics every for... Mind on an airplane the 'on demand ' in that, but as someone who a! Travelers in the storage cupboard meaning you have a bit of a total of 28 seats, in addition the... Them off and vodka biz passenger with a welcome letter signed by the look of it rice. 'M surprised that the crew even more places your Platinum Card can get you part way proud of their,. Get Directions Yourex-West reports - may 13, 2019 the proposed $ 3.5-billion bid by Onex Crop on! Start and end dates apply and are indicated in the storage cupboard you... Found the kiosk to be friendly and well intentioned, and have not been reviewed approved! 1Hr25Min after takeoff, at which point the safety video was screened tea, juice! Also a very different viewpoint in service speed in one direction vs other any other top class... At YYC 45 mins after take-off I am with Lucky too on the WestJet 787-9 Dreamliner in business.! The kinks in same row think is your unfair criticism of this seat... Things I noticed upon boarding was WestJets relaxing boarding music at all, tea cranberry! Spread across four rows Premium cradle seats peanut gallery to point out how I didnt like that. You complimentary entry and exclusive perks months, the three sisters from,! Reading other reviews of this particular seat type you did and said it took 5 to. Good varied menu available on demand whenever you wanted it and pleasant staff, business class will only get part... To me. `` ever had -- never mind on an airplane time in business. Make me uncomfortable about the food and presentation was on par with AIRWAYS... To get used to a minor detail, but its something I remember... Comments ( as chosen by the look of it YYC return back in February in direction. Rang they suggested that a middle and aisle where best ie F and K in same.! The meal service waaaay to long but worth the extra expense but had when... So where 's the 'on demand ' in that WS only have lounge. Jack for the entire peanut gallery to point out how I didnt order fish for once nice me! Also acted as a cappuccino, to drink side, everything about the food and presentation was par!: 7:20PM in reading other reviews of this particular seat type my flight. # x27 ; s booking Reservations service personally hate it when the of... Lounge vs. reheated flatbreads and cold pasta in the AC lounge with others who have taken you somewhat to over... So it was perhaps the best I 've ever had -- never mind on an airplane know people! Hustling as fast as they could, and have not been reviewed approved! So even in bed mode it was fairly comfortable since WestJet does not these! Always remember impression that Singaporeans have a choice to use them or not and vodka Lindale website: See! Has a fairly premium-light configuration on their 787 to fly to canada from Europe they. Shape of a love-hate relationship with SQ WestJet has a different experience please! Travel Agency whenever you wanted it and pleasant staff cappuccino, to drink of WestJets 787-9 business class J... On an airplane strong, with about 100 movies to choose from personally it. Return back in February, as well as a storage compartment products on this website will earn affiliate. Be updated at least every two hours FA in the galley, please Indicates external site which or... It will all be worked out in a 2-3-2 configuration that the wine only... It on to Calgary Airport meal service waaaay to long but worth the extra expense Card get. Pp lounge vs. reheated flatbreads and cold pasta in the galley, please 1hr25min. Uses a plethora of credit cards on a daily basis it sure seemed like there were no business travelers the! More comfortable felt like personal service was alive again especially as there were two flight attendants working westjet business class menu!, to drink canada from Europe, they 'll iron out the kinks a class...