Also, check out these websites regarding Mexican Timeshare Fraud: El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. These guys are nothing buy liars. We signed up less than a week ago(maybe 6 days now). I wish I found this site before we were scammed. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: We are here and people are discriminating and the all inclusive is a [censored] show. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Now we have been filing complaints with Benjamin, the customer relations person. My email is: pedro.e.rivero @ Hotmail .com We cant afford to lose 165000. There may be more specific results for "el-cid-vacation" . If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Page Status Information. We would like El Cid to buy our timeshare points back expires 2028. This comment was posted by a verified customer. The help desk will not return any complaint calls. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sign in now to access your club member benefits and start planning your next vacation! One of the huge perks we get is the Yacht discount. Their timeshare program has become outdated and isnt at all respectful of members. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. How do they sleep at night? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For of all it was a high pressure sale. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. Altogether, my spouse and I own millions of points on two contracts at El Cid. We will be in our 90s at their rate. Any suggestions. Original review: Feb. 27, 2023. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Read full review of El Cid Vacations Club. I came to find out that almost all the claims made by the sales people were either misleading or totally false. EL CID didn't get us a copy until your five days are up. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. My wife has to call El Cid who tell us to contact RCI. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We could rent out our points each year for a minimum of $3, 000. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. I finally stopped paying and that has gotten some attention. I am soooo upset that Inpurchase this timeshare. we bought our time share in Mazatlan. I have a similar scenario. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA The complaint has been investigated and resolved to the customers satisfaction. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor By June and after tireless repeated calls and written communication we had received nothing. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. timeshare. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. We were also told that the contract did not expire and it does. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Yes this is ridiculous. Salespeople claim that the points have more value than they actually do for exchange purposes. Gary in McGregor. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. This company will look you in the face and lie to you. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. The main benefits are when you stay on the El Cid properties. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. Author: James Lithia, FL. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Pedro. Fine. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. File your review. Please email me with how you resolved the issue. And phone # we can call to Resolve future issues. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. What a nightmare! They are not human. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Since El Cid cannot stand up to a written contract how can they be trusted at all and deceptive. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Every year i have to transfef my points to RCI at a cost. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. All business will get complaints. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. 01 800 670 32 77. We are being told we have to pay an additional $9900+ to terminate. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! They keep coming up with stories and offers that will disappoint you. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. Not a deal. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Owner ID or Contract Number Password. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints You are dishonest and lie about the benefits available to owners. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. I would join a class action suit against El CID. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. This was our first traveling out of the country so we went. Copyright 1997-2023 Ripoff Report. Our experience is June 2014 in Mazatlan. We are in the same position with Elcid and trying to figure out our options. This review was chosen algorithmically as the most valued customer feedback. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. I was held hostage with no food all day until we agreed to buy timeshare. But then again, I don't know of any timeshare that is like that. This will surely increase the credibility of your complaint. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor We were asked to attend a presentation where unfortunately we ended up buying membership. All rights reserved. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. Phone. One-wayRound-trip. Almost everything they tell you is not true. Hiding negative complaints is only a Band-Aid. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. El Cid is a pure rip off scam! The next hearing is scheduled for February. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. The issue with El Cid Resorts has been resolved to my satisfaction. This is not a resort of cheap plastic bottle liquor and spring break fest. Do any one please help me how to get out this package. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. The complaint has been investigated and resolved to the customers satisfaction. to get to the million. Tell us why our 2022 points transfered to RCI. I just need to end the contract. MOST POPULAR London. That also was a lie we signed on July 10th and they already want a payment August. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Consumers want to see how a business took care of business. About 10 years ago we bought 500000 El Cid Time Share Points. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. They are catering only to people there on promotions, hoping they will buy into their timeshare program. I tried calling El Cid help desk but, got no response. Imagine how much money they are stealing. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. I payed thousands of dollars for this timeshare and is a total rip off! Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. I finally called RCI who they are partnered with and they gave me an initial contact. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! If anyone has more info on trying to get out of this or any help, we would appreciate it! In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Book a hotel today and pay later with Expedia. Submit a complaint and get your issue resolved. . El Cid properties in Mazatlan are always great in regards to the services we receive. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. 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