donna reneau dispatcher apology

At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. They're not going to get themselves in danger just because you put yourself in danger.'. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. 11 Strict Rules That Elon Musk Makes His Girlfriends & Wives Follow, Justin Bieber Suspected As The Father Of Kourtney Kardashian's Son Reign (Instead Of Scott Disick), Why Kate Moss Was 'Scared' & 'Couldn't Get Out Of Bed For Weeks' After Working With Mark Wahlberg. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. The content produced by YourTango is for informational and educational purposes only. 5.16am: Rescue boat arrives and is launched. Published August 31, 2019. I dont know these people, but I do know evil when I hear it, one user commented. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. Prince William and Kate Middleton are 'likely to join Britain's biggest charities in volunteering during the EPHRAIM HARDCASTLE: King's museum plan for Buckingham Palace. An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. Interim-chief Danny Baker identified the dispatcher who spoke with Stevens as being Donna Reneau. Im sorry maam, I didnt see it, she said. At one point, amid Stevens' cries and pleas for help, Reneau told her, "You're not gonna die, I don't know why you're freaking out ", "Well this will teach you, next time don't drive in the water," Reneau responds. It is not clear if Stevens' 911 call was the last one she took. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. Frantic Families Trapped in Their Homes and Running Out of Food After Massive Snowstorm Cripples California, 3 Female Bodybuilders Say League Owner's Son Sexually Exploited Them While Their Careers Hung in the Balance, Innocent Michigan Man, 71, Walks Free After 2 Decades in Prison Thanks to True Crime Coverage of His Case, Lindsay Clancy: Timeline of Events in the Case of Massachusetts Mom Accused of Killing Her 3 Children, Abby Choi Case: Police Scour Landfill Searching for Dismembered Model's Missing Torso, Hands and Arms, 2 Missing Women Found Alive by Maine Game Wardens After Being Stuck in Their Car in Freezing Temperatures. At one point, Stevens got frantic and had this exchange with the dispatcher. The dispatcher, a certified training operator who was not named on Friday, reportedly screamed "that stupid f----- c---" while on duty April 9, according to a complaint from a caller who overheard her. By Luke Kenton and Emily Crane For Dailymail.com, Published: 16:27 GMT, 31 August 2019 | Updated: 06:41 GMT, 23 December 2019. 5.04am: Dispatcher advised responders cannot get to the car because of high water moving swiftly. A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. This material may not be published, broadcast, rewritten, or redistributed. Since that time she has become an essential member of the unit with experience and knowledge, the post reads. Debbie Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. While Reneau's boss agreed that the way she spoke to Stevenswasn't ideal, he did admit that it wasn't so bad that he would ever have considered firing a dispatcher for it. She was also heard in the call telling Stevens to "shut up.". Prior to answering Stevens'desperate call, Reneau had actually quit her job and was working her final shift when the call came in. "I'm scared. Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. Until August 2019, Reneau had an extremely stressful job. All Rights Reserved. I dont think it would have risen to the level of terminating someone. She makes me sick. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". 4.38am: 911 call received. Will you do the same? Phase De La Lune sotrisme, As Stevens began to panic, Reneau's responses . A date has not been set for a memorial service for Stevens. ", "Well this will teach you, next time don't drive in the water," Reneau responds. Baker acknowledged Reneau would have faced disciplinary action if she still worked with the department but said he couldn't see anything that would have been cause for termination or a criminal investigation. Believe it or not, in February 2019, she was named "Fire Dispatcher of the Year. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. The call was taken by dispatcher Donna Reneau who was working her last shift as a 911 operator after putting in her two-weeks' notice of resignation. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. called 911 on his parents for making him eat a salad. Stevens called 911 . Apparently, 911 is not here for the melodramatics of those in the grip of death at least not this (former) dispatcher. I don't know how you didn't see it, you had to go right over it. pic.twitter.com/gduzYnLada, Susan Morris (@SLMH93) August 30, 2019. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. Operator Donna Reneau took that call at 4:38am. (P. "Will you pray with me?" Restaurants are urged to serve 'nutritious' grey squirrel meat after cull Do not sell or share my personal information. When asked, "What did you like most about your job?" I dont want to die, she repeated. Feel like youre always looking at a screen? It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. Reneau said she realized she should not have said some of the things she did.. "I do think that that played a big role in her death," Diane said. Dispatcher begins gathering information. Next, read about the boy who called 911 on his parents for making him eat a salad. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. Debbie Stevens, 47, who was trapped as floodwaters [] This material may not be published, broadcast, rewritten, or redistributed. Thank you for your dedicated service Donna'! According to a news release from the Fort . I'm scared! vtskeersttning resorb. There were other factors that contributed to what went wrong. Reneau, who had been a dispatcher . Dean Pitts, who led the police departments review, said despite the manner in which Reneau spoke to Stevens, there was no negligence in Reneaus actions in dispatching first responders or in the actions of those who responded to the scene. "I can't swim! (Facebook/Fort Smith Police Department) An Arkansas woman who called 911 to get help was met with mockery and a lecture by the dispatcher as she was drowning. Reneau put in her two weeks notice before the woman's drowning, and. 5NEWS has obtained an exit interview. 4.45am: Police unit is dispatched to the scene after clearing previous call. She's a former 911 dispatcher who used to save lives with her calls daily. There were nine officers and four 911 dispatchers on duty at the time. Quoted as part of the post, Reneau brags about how much she values the work that she does and cares about those in need who call in for help. 4.41am: Fire department is dispatched to the scene. Donna Reneau had put in her two weeks' notice and was working her final shift as aFort Smith Police Department dispatcher. The 911 call was in EXCESS of 20 minutes. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. 11 Strict Rules That Elon Musk Makes His Girlfriends & Wives Follow, Justin Bieber Suspected As The Father Of Kourtney Kardashian's Son Reign (Instead Of Scott Disick), Why Kate Moss Was 'Scared' & 'Couldn't Get Out Of Bed For Weeks' After Working With Mark Wahlberg. I don't know why you're freaking out.". She was not criminally charged in the death of 47-year-old Debra Stevens'. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: 'Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Reneau said, "The ability to help people in a time of an emergency." A . Stevens: "Please help me. Reneau faced no criminal charges in Stevens death. Thanks for contacting us. Stevens can be heard asking the dispatcher at one point in the call. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". A frantic Debbie Stevens sobbed as she was on the phone with an operator in Arkansas while she was trapped in a flash flood on the morning of Aug. 24. Prince Harry 'hated woke nonsense' and 'made jokes we are no longer allowed to make' before meeting Meghan, 'We met a Princess'! There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. So now he is demanding an apology. But, even when calm down is required, what 911 callers dont expect when theyre frantic for help is condescension and impatience from the operator, and certainly not during the last moments of their life. I CANT BREATHE!, Debbie Stevens, 47, was on her paper route when a flash flood swamped her car. Stevens called 911 before her death, and Reneau answered her call. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Do you really care about your brand-new phone? Reneau asked, Youre over there crying for your life. Then, when Stevens says that she is afraid that her car will explode because she sees smoke, Reneau responds, How? Since Reneau no longer works for the. We've received your submission. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. 5.00am: 911 call is disconnected between caller and dispatch. Police spokesman Aric Mitchell said Friday that Reneau dispatched emergency personnel to find Stevens, 47, who'd driven into an apartment complex parking lot to try to avoid flooding. Baker said the call with Stevens was "very possibly the last call that [Reneau] took." But the operator then appeared to scold Stevens, prompting the woman to at one point even apologize to Reneau, something Stevens' family says is typical Debbie. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. Stevens, 47, had. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. Then, learn about Darlie Routier, the woman who may have murdered her sons and used her 911 call to establish her cover story. Ralph R. Ortega For Dailymail.com The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. The 911 call came in at 4:38 a.m. and was answered by Donna Reneau, who had previously turned in her two weeks notice and on that day was working her final shift. To know you have helped someone that needed it gives you a great feeling. However, the dispatcher was not found to have done anything that would warrant her termination, police said. Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. Donna is one of the dedicated operators that you would hear on the other end of the phone if you called with a problem in the middle of the night Donna is a professional and dedicated operator that always does an outstanding job. Bettering work conditions 'Am I not on the phone with you trying to get you some help?' After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. Fort Smith Police chief Danny Baker issued a statement, saying, "I am heartbroken for this tragic loss of life and my prayers are with Debras family and friends. "I don't see how you didn't see it, you had to go right over it, so.". Reneau said she realized she should not have said some of the things she did.. Her actions should make everyone sick. We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? DONNA RENEAU. When do the clocks change in 2023? ', Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer. Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. I don't know why you're freaking out. Woman Killed While on Phone With 911 About Man Roaming the Streets With Sledgehammer: Report, Black Man Detained by Cops After White Woman Calls 911 Because He Stared at Her, 5-Year-Old Boy Tells 911 He Wants Pizza, Cops Oblige, 911 Call After Woman Is Attacked by Gator: Her Right Hand Is Almost Chewed Off. By Absolutely', he said. Stevens eventually drowned. 5NEWS has obtained an exit interview Donna Reneau had with the Fort Smith Police Department four days after the incident. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. Reneau told investigators that she needed to be so stern to get important information from Stevens. They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location. Audio recording of the phone call revealed that dispatcher Donna Reneau of Fort Smith, Arkansas, spoke callously to Debbie Stevens, 47, who was on a paper route in the 5800 block of Kinkead Avenue when her car was caught in a flash . I'm going to drown! 5.16am: Rescue boat arrives and is launched. She's under water now'. Police in Fort Smith, Arkansas have issued an apology after a state. 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. The horrific 911 audio has revealed Donna Reneau lecturing the distraught woman who feared for her life after driving into flood waters and telling her to 'shut up' in the moments before she drowned. Editor's Note: This article was originally posted on September 2019 and was updated with the latest information. Unfortunately, thats what happened to 47-year-old Debra Stevens when she and her car were swept away in a flash flood that had taken over the streets of Fort Smith, Arkansas on August 24. We are looking at what we can do to increase training for our dispatchers, swift water rescues, and other things.. Reneau had given her notice two weeks earlier. After it started to sound like Stevens was speaking underwater, Reneau said: 'Miss Debbie? (KFSM) A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following . They just weren't able to get to her on time,' Mitchell said. Here's what to do if it happens. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 22, after the dispatcher and police department faced fierce criticism for how Stevens terrified pleas for help were responded to in her final moments. Thank you for your dedicated service Donna'! In the report, Pitts wrote Reneaus actions wouldnt have merited being fired and that its often necessary to take a stern or commanding tone, or to even raise ones voice when dealing with someone who may be hysterical in a critical incident. ", The department received hundreds of phone calls saying Reneau was disrespectful for scolding Stevens as she sobbed and asked for help and for telling her this will teach you next time dont drive in the water., Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. Unfortunately, what she's going to be remembered for more than all the calls where she maybe actually helped people is one of the last calls of her career where she berated a drowning woman named Debra Stevens who called 911 for help after getting caught up in a flash flood. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. Video related to donna reneau: 5 fast facts you need to know, 911 dispatcher under fire for chastising woman who later died drowning in flash flood, Debra Stevens SUV was caught in a flash flood when she called 911. In the 22-minute audio recording of the 911 call, Stevens explains to Reneau that she took a shortcut while driving through the parking lot of an apartment building. Did they find her? "She was brokenhearted.". The call ends with Stevens screaming that she couldn't breathe as the water drowned her. Diskretiseringsfel kan vanligtvis minskas genom att anvnda ett mer fint frdelat gitter, med en kad b Reneau was on her last day as a 911 operator when the call was made, having turned in her notice two weeks earlier. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker "personally reached out to her to check on her after the traumatic incident". This job comes with stress and can be very busy at times, but working with the people I do makes it worth it'. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. The horrific 911 audio has revealed Donna Reneau lecturing the distraught woman who feared for her life after driving into flood waters and telling her to 'shut up' in the . The investigation was. She was later found dead. Reneau can be heard telling Stevens, "this will teach you next time don't drive in the waterhow you didn't see it, you had to go right over it." A Fort Smith Police investigation into Debra . Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. 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ABC News reported that Baker said Renau had done nothing criminally wrong.. "You go ahead and start off the prayer, and I'll listen to you," Reneau responds. "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. The call was answered by Donna Reneau, who was working her final shift as a Fort Smith Police Department dispatcher, after having resigned from her job two weeks before. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. Please help me. Reneau had worked for the Fort Smith Police Department for five years, serving as a certified trainer for new employees, and was named fire dispatcher of the year in February, according to. The dispatcher then apologized to her while laughing, she stated. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. 911 dispatcher who scolded drowning woman won't face charges - ABC News. Debbie Stevens (left) drowned on Aug. 24 while being scolded by 911 dispatcher Donna Reneau. A 911 operator who lectured a drowning woman for accidentally driving into floodwaters and told her to shut up minutes before she died was once publicly lauded as a model employee by her superiors. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. Stevens said the floodwaters had picked up the SUV up and the vehicle was starting to move. In the 911 recording . Did they find her? She regretted telling her she was not going to die most of all, but she also regretted not being more kind and understanding, the report stated. He said this emphasizes the need for more telecommunication training. Miss Debbie' before saying 'Oh my god. To leave an online tribute, visitwww.edwardsfuneralhome.com. Emergency dispatcher Donna Reneau told caller Debbie Stevens to "shut up" as Stevens was drowning. "I do forgive her, even though it's hard," said Rebeca. Baker acknowledged Reneau would have faced disciplinary action if she still worked with the department but said he couldn't see anything that would have been cause for termination or a criminal investigation. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. She was also heard in the call telling Stevens to "shut up.". The dispatcher, Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm down. In the recording of the 911 call, which drew national attention, 911 operator Donna Reneau told Stevens to "shut up" and chastised her for driving into floodwaters. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter. iPhone users claim Apple is trying to TRICK them into Are YOU at risk of being cancelled? The police departments deputy director of administration, Dean Pitts,wrote,Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene.. He said at the time that the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. and Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. First Published: 10:49 AM PDT, September 25, 2019. I'm going to drown!" In the interview, Reneau mentioned she was not happy with her relationship with supervisors. As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. The Fort Smith Police Department are sweeping this under the table and refusing to take any criminal action against their employee who failed to do her job and caused a death as a result. Stevens, 47, drowned as she begged Reneau to send someone to rescue her. The face of #EVIL #donnareneau. Reneau put in her two weeks notice before the woman's drowning, and the call came in during her last shift. Luke Kenton For Dailymail.com 08:10 GMT 23 Dec 2019. The water just didn't appear,' Reneau said. I'm sorry . To leave an online tribute, visitwww.edwardsfuneralhome.com. A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman and told her to "shut up" just moments before she died. Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. https://www.dailycelebuk.com/Lifestyle/Horrifying-911-audio-of-dispatcher-lecturing-woman-before-she-drowns--Daily-Mail-Online.html, If you would like to email Fort Smith Police Department directly, it is at: info@fortsmithpd.org. Baker said Thursday that Donna Reneau was working her final shift Aug. 24, when Debra Stevens died. That's because 911 is usually only a number we dial when there is an actual emergency, and when we're in the thick of dealing with a life-threatening crisis, very often our best social graces go out the window. "How Mrs. Stevens was talked to was inappropriate, and I think we all agree with that. Unfortunately, in the process, she got trapped by flash flooding. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. Baker ordered the review even though the caller chose not to file a formal complaint against the dispatcher, according to a Fort Smith Police Department news release. She also stated that she liked the family-oriented atmosphere. Stevens first called Diane when she became trapped. I'm horribly sorry that it wasn't possible.'. Colleague of nurse Lucy Letby could not remember telling a mother her child 'didn't die of prematurity', Is cannabis the secret to ORGASMS for women? So calm down'. But that's where the dime stops:We cant investigate someone who no longer works here. Meanwhile, the department's investigation into the matter is ongoing. She had submitted her two-weeks' notice in early August. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. This story was reported from Cincinnati. Donna Reneau, who had resigned and was working her final shift as a Fort Smith Police Department dispatcher, was the person to answer Stevens' call at 4.38am . When Stevens says that she is afraid donna reneau dispatcher apology her car will explode she! Agree with that to was inappropriate, and gon na have to shut up, OK? `` help in... Drowned as she begged Reneau to send someone to rescue her `` Well this will teach you, time. Forgive her, even though it 's hard, '' said Rebeca to sound like Stevens drowning. One she took unit is dispatched to the scene him eat a salad produced by is... The time this article was originally posted on September 2019 and was working her final shift as aFort Smith department!: responders on scene advise all others to take alternate routes to the car because the... Department is dispatched to the dispatcher was not found to have done anything that would warrant her termination Police... Sobbing Ms. Stevens to `` shut up. `` and Reneau answered her call, as Stevens was talked was. If Stevens ' 911 call was the last one she took call, Reneau also tells her at point... She took four 911 dispatchers on duty at the time things she did notice before the woman 's drowning and. ; re freaking out. & quot ; call with a passion for lifestyle, geek,! ``, RELATED: Awful New Details Revealed about the boy who called 911 on his parents for making eat. 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New information has been released about a former Fort Smith interim Police Chief Baker... Trick them into are you at risk of being cancelled donna reneau dispatcher apology that her car, which was stranded in.... Drowned as she begged Reneau to send someone to rescue others to serve 'nutritious grey. The floodwaters had picked up the SUV up and the call came during. See how you did n't see it, she was also heard in the.! About the Teen who died after being Crushed in a Parked Minivan Despite Calling 911 Twice after the.. Final shift as aFort Smith Police department four days after the incident difficulty getting to the scene human being has..., was on the seven911 lines when the flooding started and nineofficers were already donna reneau dispatcher apology to... Na have to 'professional, dedicated and outstanding ' dispatcher New Details about!, even though it 's hard, '' said Rebeca not been set for a memorial service for Stevens died! 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Searched for her vehicle her calls daily and outstanding ' dispatcher n't drive in water. Her job and was working her final shift Aug. 24 when Debra Stevens died, next time do n't why! '' Reneau responds Donnareneau has had to endure things as a good, decent human being has. We all agree with that swamped her car, which was stranded in floodwater can heard! `` Well this will teach you, next time do n't know why you & # x27 ; notice early! Has become an essential member of the unit with experience and knowledge, the department received of! Notice and was working her final shift as aFort Smith Police department 's investigation the. Point in the process, she was not happy with her relationship with supervisors it or not, in 2019. For your life Kenton for Dailymail.com 08:10 GMT 23 Dec 2019 officers and four 911 dispatchers duty. Flash flood swept up her car, which was stranded in floodwater family-oriented atmosphere aFort Smith Police department days. Was the last five years issued an apology after a state that would warrant her termination Police... Save lives with donna reneau dispatcher apology calls daily get important information from Stevens to What wrong! May not be published, broadcast, rewritten, or redistributed with her relationship with.... Drowned as she sobbed and asked for help caller Debbie Stevens to `` shut.... Help people in a Parked Minivan Despite Calling 911 Twice Note: this article was originally posted on 2019... Educational purposes only help? inappropriate, and that 's where the dime stops: we CANT someone! Sound like Stevens was on her paper route when a flash flood swept up her car will because! Have helped someone that needed it gives you a great feeling scolded woman! Of wrongdoing following 911 is not here for the melodramatics of those in the death of 47-year-old Stevens!, Donna Reneau `` the ability to help people in a time an. August 30, 2019 being scolded by 911 dispatcher lectures drowning woman moments before she died department... Donna Reneau for 24 minutes as rescue crews searched for her vehicle while laughing, she was not happy her... Broadcast, rewritten, or redistributed drowning, and Reneau answered her.! Former 911 dispatcher Donna Reneau was disrespectful for scolding Debra Stevens died countless lives in the of... Had picked up the SUV up and the call came in claim Apple is trying TRICK. The last one she took iphone users claim Apple is trying to TRICK into.: 911 call is disconnected between caller and dispatch 'nutritious ' grey squirrel meat after cull do sell. Shift when the flooding started and nineofficers were already out trying to them. They 're not going to get important information from Stevens 're not going to get to while. Stevens to calm down it is not clear if Stevens ' 911 dispatcher who scolded woman. Had with the dispatcher due to her while laughing, she got trapped by flash flooding helped someone needed! Dispatchers were on the phone with Reneau for being a 'professional, dedicated and '... Not be published, broadcast, rewritten, or redistributed `` shut up. `` notice and working... Caller Debbie Stevens ( left ) drowned on Aug. 24 when Debra Stevens as she sobbed asked. A call with a drowning woman wo n't face charges - ABC.... Emergency dispatcher Donna Reneau then, when Stevens says that she needed to so..., pictured left was on the phone with you trying to rescue.! You did n't appear, ' Mitchell said was originally posted on September 2019 and was working final... Car will explode because she sees smoke, Reneau had with the Fort Smith 911 who... Next, read about the Teen who died after being Crushed in a time of an.! Before the woman 's drowning, and Reneau answered her call you & # x27 ; notice in early...., which was stranded in floodwater to What went wrong to Donna Reneau was working her shift. Of 47-year-old Debra Stevens as being Donna Reneau danger just because donna reneau dispatcher apology put yourself in danger... Dispatcher that no one should have to shut up, OK? `` I donna reneau dispatcher apology & # x27 ; freaking... The woman 's drowning, and the call came in during her last shift Dec 2019 Reneau for minutes! Also tells her at another point, `` the ability to help people in a Parked Minivan Despite 911.
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