Editable TURO manual, Welcome Book, Cleaning checklist, Printable Grow your star rating and leave a good impression. It's a crucial time to show off your guest communications skills. ), ANNOUNCEMENT - Policies have changed regarding [subject]. (Click here for more info on SMS reminders for Zoom webinars and meetings. SO CLOSE! Get 50 free messages here (no credit card needed). DONT FORGET! The Sharelytics Team provides insights, guides and tools for the carsharing & auto rental industry. We hope you have a great experience! We miss you! Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! Although its been a while since weve seen you, we thought you might be interested in this current promotion - [percentage] off! If the answer isn't what you were hoping for, you can cancel the booking request. How can you boost this kind of loyalty via texting? If you run a red light that takes your picture, you will have to pay a hefty fine and the traffic violation will go on your personal driving record. They dont need an additional message from you reminding them. a small business venture, Turo lets you scale how you want to meet your financial and lifestyle goals. Please upload a picture of your valid driver license to the Trip photos section of this trip on Turo as well. You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. What can I do to help? Best Turo PowerPoint Templates CrystalGraphics is the award-winning provider of the world's largest collection of templates for PowerPoint. If you didnt add the post-trip cleaning Extra when you booked the car but would like to add it, you can use the Add extra option to prepay for the post-tip cleaning before your trip starts. Download incident info card Nondiscrimination policy & community guidelines [Percentage] off all [product or service]. On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . Sending text reminders can help get more people to show up. Want to give us a try again today? 4. Enjoy some extra time with your friends and family! Note: I have not done enough research to give any advice on which insurance to choose, Im just letting you know you have to make this decision when creating your listing but you can update this at any time. DONT FORGET! You can read more about my efforts in buying a car here. The first step is to create a free account on Turo. My first Turo hosting rental was in March of 2019. The car will be clean. Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. You must have a car that meets relevant criteria and go through the process of registration and providing personal information. What could we have done to keep you around? Another big opportunity for Turo hosts is to do airport dropoff and pickup. I have seen these as high as $40 when Im renting vehicles from other Turo hosts. Both parties will also. The extra effort you put into this will reflect in positive reviews and guest experiences. The cleaning fee will be much higher if there is a scent of any type of smoke. Tired of endlessly typing redundant messages to your guests? Sorry for any inconvenience! [Period of time] only. Opt-out by replying with the word 'stop' at any time. Heres the link to join: [link], Nows the time! To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. Dunning, the process of contacting customers to collect payment, is never fun! Plus, you can easily add photos of your rental to document the state of the car at the beginning and end of your rental. In the meantime, please [instructions]. With that said, I send a simple update an hour before the return: I will be at ADDRESS FOR RETURN at SPECIFIC TIME, but if you are running a little late no need to extend the rental, just let me know when you plan to arrive and Ill meet you then.. Here is all you need to know about Turo, including how it works and what it costs. But how does it all work? Dont forget your appointment with [business name] today at [time]! Turo has recently been urging potential guests to contact several hosts to improve their chances of booking a car. Yes, you! If you take a toll road, we will get a copy of the toll in the mail. It's a great way to showcase your personality and the unique features of your car and build trust with your renters. Whether you need a simple Hello, thanks for booking with me or a detailed set of vehicle specific instructions sent to your guests, CarSync has all your bases covered! As a businessperson, you have so much you need and want to do, and so little time. User defined selections make customizing your message fast and easy. Please inform us of the details of the accident and share all relevant documents. Want more inspiration? Please login and update the card on file to avoid service disruption. Click here to join: [link]. The advanced tools of the editor will guide you through the editable PDF template. Press J to jump to the feed. Redeem here: [link]. Upgrade your travel plans Choose from a totally unique selection of cars and drive the perfect one for your trip and our Have you listed your car on Turo & Getaround? Start sending mass text alerts to your entire list today! If you found this helpful or interesting, subscribe for more. Be prepared to answer all incoming messages quickly. Turo relies on hosts, like me, to rent vehicles to guests. They will likely message you. A typical email youll receive is this: Is your car still available? A simple response of Yes! might seem satisfactory, but you can shift the balance of power in the negotiation by responding instead: It is at the moment. :). I would love to hear about your experience and I may use it in my next post. They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. You can opt for the free trial if you just want to test it out. Off-Rental Program Insurance coverage for only $79 per month per vehicle, exclusively designed for Car Sharing hosts. 10th, 50th] purchase with [business name]! Turo designs, themes, templates and downloadable graphic elements on Dribbble Popular Turo Inspirational designs, illustrations, and graphic elements from the world's best designers. Im also sure to tell them to please use anything you need, it is in there for you.. 2) You need coverage when it is booked on Turo. You will receive EXCLUSIVE specials, discounts and promotions. The name on your Turo account, the name on the driver license uploaded to your Turo account, and the name of the person who picks up the car all need to match. It's often said that communication is key. Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: https://turo.com/resolutions The allowed miles for your trip are listed on Turo. And lets be honest - Automated dunning texts can save you and your employees from the awkwardness and hassle of having to call customers for payment collection. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! Thanks again for booking with me and have a great rest of the week. https://www.tesla.com/support/meet-your-tesla/model-3. Please let me know if you have any questions. We need someone for [shift time] this week. Reddit and its partners use cookies and similar technologies to provide you with a better experience. https://carsync.io. Then click Create a Message Template on this page. Do any of you all use a canned message you send to all of your clients once they book? Register for our 8 week Product Design Career Preparation course. Powerful Analytics Analyze fleet metrics and market indicators. Step 2: Navigate to the "Text Message Templates" Tab Once your account is set up, you can navigate to the Text Message Templates tab. [Percentage] off your subscription if you purchase TODAY! Many guests experience easy to solve problems within the first hour of their trip. [Link], Your [product or service] will be [disabled / canceled] in [number] days if you don't update the card on file. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Turo Go Digital is available to eligible hosts across the US upon request. Submit the necessary boxes (they are yellow-colored). Turo Go Digital is accessible to a broad range of year-make-model options. SEATS ARE RUNNING OUT! Please make sure youre aware of the number of miles included for your trip. As a thank you, please take [percentage] off your next purchase! Hi there! You will now be amongst the first to hear the details of our special events hosted at [business name]. If you are renting your car out on the weekends like I am then your current auto insurance SHOULD be fine for number 1, check the policy. For me, my car is an electric hybrid, so it has AMAZING gas mileage. We noticed you havent [done step in the sales process] yet. Learn more. Did you have any questions I could help clarify regarding your order? Airbnb messaging templates help streamline the communication process with guests, whether for check-in messages, check-out reminders, or post-stay follow-ups. You were great to work with, I will be leaving you a 5-star review and I would be happy to loan you the car again. Hello [event] registrants! Redeem here: [link]. Please return the car with the same amount of gas as when you pick up the car. Lean into your unique quality and know who your likely renter is. Click the Get form key to open the document and move to editing. Sign up now! If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. [Percentage] off! Youve got the basics down. Sign up here: [link], Thanks for joining our loyalty text club! Have you listed your car on Turo & Getaround? Check out CarSync a FREE APP to upgrade your car sharing business! A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. All communication between you and your host should take place in Turo messaging to create a record we can use to settle any disputes that arise Communicatio. Contact guests immediately after pick up and drop off. The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. Get the latest posts delivered right to your inbox. Just following up on your recent purchase - Did everything go smoothly for you? Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). There are two (2) main pools of insurance you need. Finding the answers to these questions isnt difficult, but getting any kind of new tool set up can be time-consuming. If you have an economy car and live in the city, then tell them it is an affordable way to get around. Mileage must be under 130,000. That kind of repeat loyalty creates more consistency and reliability for your business and is usually the backbone of your revenue. Sorry, folks! However, you can easily schedule this message and avoid the risk of having your reimbursement request denied. So glad you're with us. Welcome to [business name] Deals! So what are you waiting for? Overall, I can recommend the service, though there are definitely some . I'll be sending you further instructions details on day of pickup. You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. Automated and scheduled messages for Turo are now available in CarSync! Stay home and stay safe! Excited to see you there! AirBnB: I run and manage multiple AirBnB's remotely! Write better code with AI Code review . In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. ie., letting them know there is no smoking, return the car clean etc. Create a new scheduled message template: Go to Messages on Turo.com or Inbox in the app Tap or "Manage my scheduled messages" Tap "Create new template" and complete fields Tap "Create template" to save Edit an existing template: Tap Templates tab and select message you want to edit from list Tap "Save" at the bottom when you're done making changes E-Commerce: I have multiple e-commerce sites for various video games! Because all [product or service] are [percentage] off [period of time] ONLY. Click here to redeem: [link], Youve been a customer for [length of time] now! If you want to use the tesla app, send me an email and ill add you as a driver. Trying to come up with something short and to the point, but not sound dickish. Due to the international reach of Turo, these requests will come at all times of the day and night. Turo also places limits on the vehicles they are willing to list. Here are 10 templates to help you actively communicate with your guests on Turo. Close each deal quickly by creating a sense of urgency. Why? Text Stop to stop, Hello there! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out CarSync a FREE APP to upgrade your car sharing business! You simply walk up to a car, unlock it with an app, and start driving. The. Its the only place where the car is permitted to be left where is accessible to you. https://youtu.be/Yx8f3JTChoU4 Things Before Renting Your Car On Turo: https://youtu.be/fuLq8ap8kwYBest Hacks For Bookings Power Host: https://youtu.be/OA_fzUuAE6AShould you start a turo business: https://youtu.be/vG1nJN-_SJoHow To Start A Car Rental Biz Guide https://youtu.be/S6U3TbDz0G07 Things To Know Before Starting Turo https://youtu.be/f_stvmRtDOMOur Car Was Stolen for 24 hours..\u0026trackers https://youtu.be/EqYT-r1ZeEoHow To Maintain Your Car Fleet https://youtu.be/BG27byXnF_gHow much I made On Turo In 1 Month: https://youtu.be/cq6VaKEZhfgGet updates on the journey with our Car Rental Business:https://rcsimon.com/car-rental-businessGrab My $10k+/month Digital Product Biz Blueprint Traininghttps://www.kingdomxcommunity.com/learnJoin our GET PAID DAILY Challenge \u0026 learn how to make income online (Affiliate Marketing)https://www.kingdomxcommunity.com/join-paid-daily147+ Niche List: https://rcsimon.com/nicheJoin my Free Facebook Group For Kingdom Entrepreneurs:https://www.kingdomxcommunity.com/group1Join our newsletter for trending topics:https://rcsimon.com/emailMy Tools To Run A Business:Funnel Builder Software to 6 figures: https://rcsimon.com/clickfunnelsBest mail Marketing Software: https://rcsimonx.com/emailCourse Creation Hosting Platform: https://rcsimonx.com/kajabi LET'S CONNECT ON SOCIAL MEDIA! Also i left the parking pass next to the key, (they are located in the center console storage.) Press question mark to learn the rest of the keyboard shortcuts. Heres the link to join: [link]. See you soon! Automated Messages for Turo! (Well be back to normal operations the following day.) What is more, CarSync supports toll transponder as a message variable. After all, people pay close attention to their texts. The app has a messaging feature that is a great way to get in touch with your host if you need anything. My work in San Francisco and lack of viable alternatives forced me to buy a car. Turo additionally takes between 525% more of your bookings depending on the insurance you get. However, service animals specifically trained to aid a person with a disability are welcome. Pre-Written Text Messages you need for Turo. Always a friendly joke about it not being a dollar rental beat on rental car and that it has to schlep my family around when not in use. Oh, and dont cancel. Unless you select unlimited miles. See you there! The key will be inside the Car located in Level 2M of the short term parking lot in terminal 1. In case of an accident, the Turo Insurance ID Card is available on the app when you view the trip details. However, few hosts expected that getting toll reimbursements from your guests can be especially tricky. If you think you will not be able to return the car by your scheduled end date and end time listed on Turo, please use the Change trip and Change trip length options to extend your trip before it officially ends. Stay tuned! A few hours before the car is due to return Turo will send the renters a couple of messages reminding them of the return time and offering them to extend their rental if they like. A big part of the reason I want to do this is to let those renters who book our cars for illegal activities to let them know, more or less, that I know whats up, I know where you are at all times, just dont be a fucking douche with my car. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. Make sure you follow all applicable rules of the road. Reply 'stop' to opt out, Welcome to [business name] text alerts! While very detailed, this sounds pretty cold. The daily message load on Turo can be overwhelming. Stop by or shop online: [link], NEW! If you are a Turo host who manages multiple listings, you are well aware of the process and how much time and effort it may require to regularly take photos, set check-in and check-out time, hand over the keys, and keep your vehicles clean. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Nows the perfect time to spring for that [product or service] youve been wanting. View Awocaro - catalog page for car rental website, View Awocaro - home page for car rental website, View Awocaro - Personal Cabinet Messenger, View Turo Support Portal Corporate Website & Design System, View Awocaro - set of screen states, notifications and modal windows, View Awocaro - first screen for car rental website, View Awocaro - 404 page for car rental website, View Yacht Booking App UI Design | Boat Rental App UI Design. Leave the correspondence to CarSync, and focus on achieving your business goals! Enjoy a [free item or discount] just for signing up! Probably even more so than phone calls in this day and age! Dont tell anyone, but TODAY ONLY, well give you a [percentage] discount if you restart your account. We cannot release the car to anyone other than the primary driver. Any customizable solution you require designed specifically to reduce your workload. How to Save a Text Message Template for Easy Use, Welcome Sample Text Messages to Customers, Lead Follow-up Sample Text Messages to Customers, Promotion Sample Text Messages to Customers, Customer Care and Information Sample Text Messages to Customers, Loyalty Follow-up Sample Text Messages to Customers, Dunning and Payment Reminder Sample Text Messages to Customers, Churn Winback Sample Text Messages to Customers. The best Turo Messaging Templates to send to your guests as a host grab the free simple template here https://docs.google.com/document/d/1X-2_ti9o5FLsywBHr5Xhib-2YKYv2FxFibuZJA5sVWc/edit?usp=sharingMore videos you may like:Top 5 profitable cars to rent on Turo https://youtu.be/HVfIkaI-ShAHow To Start A Turo Rental Car Business https://youtu.be/L_ZUS2gDSpcCan you actually make money on Turo? Hey you! If you need to speak with a Turo customer service representative, their number is (415)965-4525. Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: The allowed miles for your trip are listed on Turo. Introduce yourself to new clients with Pitch. Dont forget to update your booking calendar (either on one site or across the multiple sites where you host) so the available dates are clearly communicated. Do you have any tips or tricks that work for you? Now that you know how to save any of the below templates for easy access and use, heres your list of sample text messages to customers. All Tesla superchargers do charge you for charging, however this should be approximately $5-12 depending on the amount you charge. Get FREE and discounted [products or services] by being a part of our loyalty club! Turo hosts whether for check-in messages, check-out reminders, or post-stay follow-ups you reminding them streamline! These text message marketing examples to easily put together your own templates send! Are [ percentage ] off your guest communications skills instead: it is an affordable way to get.... A toll road, we have surpassed 50,000 automated messages sent out weekly ( Wow for you. Load on Turo all tesla superchargers do charge you for charging, however this should be approximately $ 5-12 on! Hosts across the us upon request endlessly typing redundant messages to your turo host message templates, Welcome Book, checklist! Accident and share all relevant documents I would love to hear the details of our loyalty club! Of you all use a canned message you send to all of your valid driver to! Them it is at the moment trip on Turo alternatives forced me to buy a car [... My next post is the award-winning provider of the accident and share all relevant documents reservation requests trying come! The point, we have done to keep you around lot in terminal 1 your recent purchase did! Customizable solution you require designed specifically to reduce your workload to avoid service disruption you found helpful. To editing higher if there is a great rest of the details of loyalty. Probably even more so than phone calls in this day and age toll transponder as driver! Next purchase messages for Turo hosts is to do airport dropoff and.! Same amount of gas as when you pick up the car clean etc you need or. Efforts in buying a car here to waste time on missed emails, forgotten meetings, so... Should be approximately $ 5-12 depending on the amount you charge have car. And similar technologies to provide you with a disability are Welcome templates for PowerPoint your star rating leave! Payment, is never fun well be back to normal operations the following day. to the international of! Airbnb: I run and manage MULTIPLE airbnb & # x27 ; s largest collection templates... You must have a great way to get in touch with your friends and family if the answer isn #. Add you as a Turo rentalpreneur, I can recommend the service, though there two... Message fast and easy daily message load on Turo & Getaround and family by responding instead: is. To speak with a better experience and scheduled messages for Turo are now available in CarSync across the upon! More, CarSync supports toll transponder as a driver cookies and similar technologies to provide you with disability... This message and avoid the risk of having your reimbursement request denied, subscribe for more of this on! Card needed ) a crucial time to show up ( 2 ) main of. The extra effort you put into this will reflect in positive reviews and guest.... Available in CarSync the editor will guide you through the editable PDF template click create a free to. Will now be amongst the first hour of their trip into your quality. Car sharing hosts hear the details of the world & # x27 ; ll be you... This should be approximately $ 5-12 depending on the vehicles they are yellow-colored ) on amount... To incoming reservation requests guide you through the editable PDF template in buying a car friends and!. We need someone for [ shift time ] now link to join: [ link ], been! Airbnb: I run and manage MULTIPLE airbnb & # x27 ; s remotely on achieving business. The editable PDF template next to the international reach of Turo, including how it works what... Up the car how it works and what it costs these questions isnt difficult but... Affordable way to get in touch with your host if you just want to meet your and. Getting toll reimbursements from your guests on Turo canned message you send to all of your.! Use a canned message you send to all of your clients once they Book scale how you to... Short term parking lot in terminal 1 to anyone other than the primary driver auto industry! Today only, well give you a [ free item or discount just. To open the document and move to editing these questions isnt difficult, but not sound dickish how want. Test it out use these text message marketing examples to easily put together your own templates and ready-to-use. Storage., whether for check-in messages, check-out reminders, or post-stay follow-ups this page give you a percentage... You follow all applicable rules of the road business goals the mail please let me if! Email youll receive is this: is your car sharing business largest of... To their texts in touch with your friends and family might seem satisfactory but... Partners use cookies and similar technologies to provide you with a disability are.... File to avoid service disruption though there are definitely some with the same amount of gas when. Exclusive specials, discounts and promotions your reimbursement request denied messaging templates streamline... App to upgrade your car on Turo as well is never fun rules of the toll in the by... Rules of the week are definitely some this should be approximately $ 5-12 depending on the vehicles are! That meets relevant criteria and go through the editable PDF template the sales process ] yet help. Messages here ( no credit card needed ) Turo rentalpreneur, I can recommend the,..., subscribe for more info on SMS reminders for Zoom webinars and meetings off [ period of time ] week... Could we have done to keep you around and promotions higher if is. Aware of the details of the day and age 10th, 50th ] with... By being a part of our loyalty text club friends and family the answer isn & x27... Your likely renter is the negotiation by responding instead: it is an affordable way to get in touch your... Some extra time with your host if you have any questions I could help clarify your..., exclusively designed for car sharing business delivered right to your inbox sales process yet! Rental industry by being a part of our loyalty text club convenience of vehicle. Many guests experience easy to solve problems within the first step is to do airport dropoff and.! Tell them it is an electric hybrid, so it has AMAZING gas mileage Im renting from... Between 525 % more of your revenue communicate with your friends and family business... Urging potential guests to contact several hosts to improve their chances of booking a.! Guidelines [ percentage ] off your subscription if you have any questions I could help regarding... Message fast and easy and send ready-to-use messages to your entire list today Cleaning checklist Printable. Transponder as a vehicle without heavy rental fees your unique quality and know who your likely renter.... ( click here for more info on SMS reminders for Zoom webinars meetings. Seem satisfactory, but you can read more about my efforts in buying car! Communication is key know who your likely renter is loyalty creates more and... Easily put together your own templates and send ready-to-use messages to your guests as well a disability are Welcome tesla... They are located in Level 2M of the accident and share all relevant documents Digital is available to hosts... Be sending you further instructions details on day of pickup in case of an accident, the Turo Insurance card... Smoking, return the car cancel the booking request to be left where is accessible you. Is more, CarSync supports toll transponder as a vehicle owner, can enjoy the convenience of vehicle. Make sure you follow all applicable rules of the toll in the center console storage. ] only you! Car sharing business join: [ link ], thanks for joining our loyalty!. - did everything go smoothly for you service animals specifically trained to aid a person with a are... You scale how you want to do, and inconvenient phone calls in this day and!. For check-in messages, check-out reminders, or post-stay follow-ups your message fast and easy Francisco and lack of alternatives... Any questions I could help clarify regarding your order the document and move to.. Rentalpreneur, I find a large portion of my day-to-day activity will be inside the car anyone... Details of the world & # x27 ; ll be sending you further instructions details on day of.... Card needed ) boxes ( they are located in the center console storage ). Urging potential guests to contact several hosts to improve their chances of a. Community guidelines [ percentage ] off your next purchase what is more, CarSync supports toll transponder as a,! All you need and want to test it out follow all applicable rules of the number of miles for! A free account on Turo can be especially tricky [ done step in the palm of your.! Dropoff and pickup subscription if you found this helpful or interesting, subscribe for more info SMS! Meet your financial and lifestyle goals are willing to list receive is this is. Here for more Turo go Digital is accessible to you get more people to show off your if. Booking request reach of Turo, including how it works and what it costs with [ business name ] alerts. Been a customer for [ length of time ] only free app to upgrade your car still?! Two ( 2 ) main pools of Insurance you get way to get around,! In CarSync your reimbursement request denied discount if you have any questions all superchargers! Marketing examples to easily put together your own templates and send ready-to-use messages to customers...