UKVI Contact Us | TNT United Kingdom Contact us Please complete the form below and we will respond to your UKVI query as soon as possible With many people across the UK now self-isolating due to COVID-19, using digital technology to stay connected is important to us. The email that told me about the passport didn't include a tracking number annoyingly. Ive raised a complaint and had a general email Mark will view the case and someone would come back to me. A really frustrating incompetent service. You can contact TNT Mon-Sun 8am-7:30pm 0901 545 0621 Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms Comments are moderated so may not appear immediately. The company recorded sales of 6.91 billion in 2015. I know were in a pandemic but theres still people out there which are still working! They can also explain any tracking statuses you're unsure of. Here, I showed how to track your British passport application status. Video, At the crash site of 'no hope' - BBC reporter in Greece, 1894 shipwreck confirms tale of treacherous lifeboat. The worst delivery service ever. Ask FedEx. Disgusting service you provide . So I had a very expensive economy 2-3 day delivery service! Didn't seem to care or want to help. They will show you which address they are going to send. I'm here to help you with your questions regarding FedEx services. written by At 11:45AM", another message "We were unbale to deliver", tried calling their customer services but couldn't get through. Therefore, when you order passports, or arrange passport delivery, it makes sense that you would set up with a courier service offering insurance and protection as standard. The tracking system also said they left me a message and awaits me to contact them. Phone line cuts off regulary. 4.7 . Takes ages to get through to them on line. Yes certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). I am sorry about this. Please dont forget to click Like, Share, and Subscribe. I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? We are experienced couriers with expertise in handling some of the most sensitive items for our customers. Press question mark to learn the rest of the keyboard shortcuts. Contact TNT Customer Services using the call connection number below or visit TNT for information at no or lower cost. Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. on 02/12/2021, They have been holding my important documents nearly for 20 days nowtotal messed up company with useless staff who give u rubbish Established in the UK in 1978. Caring and true to promise - TNT Leeds We had renewed our passports but owing to a leak had to move out of our home.the care from both manager and driver to hold on to them and arrange personal contact for redelivery was extraordinary and they deserve such credit for going beyond anything I have experienced in my many years! There were no calls or messages. TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. HMPO sent Passport to me and I was not at home.I have rearranged delivery for Saturday from TNT calendar on booking service and after checikng it again on Saturday I saw date changed to Monday when I will be at work. Find out instantly whether an email address is deliverable. The worst service contract should be with Royal mail at least you can collect from depot for an important signed for document. Trackingmore provide real-time details of your TNT package,support multiple languages . Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Good Morning Yuan Su, I am sorry to hear this, Please DM your details, so that we c, This page will be discontinued soon. Re: New UK passport delivery. on 03/06/2019. Not only is it your ticket to travelling abroad, its possibly the most reliable piece of identification you can apply for. Just want to make sure you get your ID home safe and sound? TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. written by Someone needs to either change their staff or give them training on customer service. Iv tried the numbers from you and passport people none work on your site whats going on ? Give customers the best post-purchase experience with proactive delivery updates. Why have I been stuck on the phone for 25 minutes to talk to someone? By Tony Hetherington, Financial Mail on Sunday. Wish I have not paid extra 5 for this service. TNT-owner FedEx, which distributes new. Cant get through to them on the phone. My BRP is supposed to be delivered by them. Wow, if you need a courier Reliant Couriers Ltd is the best. We also use third-party cookies that help us analyze and understand how you use this website. Your email address will not be published. Your customer's enquiry must include the consignment number, delivery address and re-delivery date. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Some have even had their passport or application supporting documents lost by TNT.". The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. nasirjadoon They cant contact them. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. II31 I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. written by Call the TNT number for Customer Service, chat or submit your query online. we are quite civilised over here but the comment was made in jest, as we also have a sense of humour in ireland ! HMPO should really rip out the contract they got with TNT and just stick to RM, Didn't delivery passport just sent a picture of the wrong street and said they unable to deliver. An international delivery company that cant find my property unless I provide instructions on how to get there is so poor, they should be embarrased, written by It is mandatory to procure user consent prior to running these cookies on your website. Why is your live chat not working its been down since at least May 13 2 months and still not working? All Rights Reserved. Time and again, you can rely on our fantastic delivery standards to ensure that your ID arrives with you as soon as you demand it. Note . When I asked why the ordering system allowed a next day service to be booked and couldn't be offerd/honoured they referred to the fine print. Im sorry that theyre torturing you that way. written by Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. Finally all the stress about first time spouse visa is done! You can subscribe email delivery notification in the TNT shipping tracking result page to auto send you alerts once there is an update of your order status. March 18, 2022 at 5:55 pm #10052. . Our next day courier service, and same day courier service will ensure you that your passport is safely heading in the right direction. TNT Express has a consumer rating of 1.13 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Hope all the good luck for those who didnt get results or brp delivery. They will show you which address they are going to send. "Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions," the petition says. might be worth asking the buyer what courier they use to avoid disappointment. The dog barked and my husband looked out. Once we've checked over your question we will put it live on the site and our strong community of experts I'm thinking I will just wait outside my old house and try to get the card. It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. ", Another said: "I have had three delivery dates and it hasn't turned up. on 09/09/2021. CaydenWhite Consumers complaining about TNT Express most frequently mention customer service, delivery date and next day problems.TNT Express ranks 229th among Shipping sites. Dont actually mind if they take a week, just dont set expectations. TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes You have lost one of my boxes which came as multiple deliveries of 7 (a desk). Its major competitors include United Parcel Service (UPS) and DHL. Tnt passport delivery phone number Manohar International 800 558 5555 TNT Express Contact Number:1 800 558 5555.. The service can also be used for any changes, cancellations, and complaints. Relevant links Consignment note Downloads Security A-Z FAQ TNT Depot Locator Guide 28 June they attempted delivery but I was not emailed/called/left a postcard nothing. Here, I showed to you how to track your passport delivery at TNT website. Tagged TNT. Want to know more about how specialist passport delivery can help you. Various trademarks held by their respective owners. It is always good to know what is going on with your application. If there was a Queen's Award for indolence, TNT would be too lazy to go and get it. Warefk158 raised a formal complaint. I am sorry to hear about this. No answer. I got text saying its on for delivery 8am-8pm yesterday I had to take time off work to wait for it and still nothing Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. . Required fields are marked *. Received message from TNT "passport will be delivered between 8AM to 8PM. There's little to " jest " about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment. I checked my consignment number and it shows they gonna deliver it tommorow. on 17/06/2021. If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. According to the Times newspaper, HMPO is turning to alternative postal companies. But I don't know if TNT will send me any information before they deliver it? written by We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, All rights reserved. Thank you for your message and I am sorry to hear about this. TNT tracking number rules : . Your Live Chat is not working. Telephone: 0300 222 0000 From outside the UK: +44 (0)300 222 0000 Textphone: 18001 0300 222 0222 Monday to Friday, 8am to 8pm Saturday, Sunday and UK bank holidays, 9am to 5:30pm Find out about. On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. Than you for your message. Create an account to follow your favorite communities and start taking part in conversations. Copyright 2023 AfterShip. Really distressed. Necessary cookies are absolutely essential for the website to function properly. So far nobody has tried to contact me. Service 62 Value 60 Shipping 61 Took around 10 days. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. Yes, you can choose the size of vehicle you need using our instant quote form here. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But opting out of some of these cookies may have an effect on your browsing experience. Type of Application: Adult Passport Renewal Passport Office: Liverpool (Bootle) Submission Date: 2023-02-18 Date Received: 2023-02-23 Overall Experience: 5 Star - Very Easy Comments: Applied for online after getting digital passport photograph from happy snapps which was a additional 13.99 five days from application to delivery of passport. Theyll only change it if the seller contacts them and wont listen to me or what the rubbish driver says. And why havent you picked up the order yet? on 29/09/2021, Scheduled pick up at 1pm t 4.30 pm - had to pay a guy to wait for 3 1/2 hours as I was away - 150 for the guy waiting, but no show. The team also provides information about orders, packaging, delivery, costs, account setting, or any other problem. Consignment no. National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) I have been waiting since 26th February for my passport. . sheaob1991 Did you have to wait outside your old address or did they deliver to changed address? Please can I ask yo, @letmelooktv @letmelooktv Good morning Letmelooktv. TNT service is completely dreadful, and extremely poor. nothing at all.. Report inappropriate content. Scan to download app (free) Like this everyone of us should open a petition for home office to At 4:20pm on Friday, the tracking status was: in delivery by 6pm. I have rearranged delivery from TNT calendar on booking service next day and no one came and it has been 10 days still waiting for my passport and supporting documents. Parcel Delivery Companies. Quite correct as some of these flats the post box is at the front door with 10 others, But maybe they do not have flats like that in (ta && ta.queueForLoad ? It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. VideoAt the crash site of 'no hope' - BBC reporter in Greece, 1894 shipwreck confirms tale of treacherous lifeboat. Unless you have elected to pay extra for a special service the passport will come by "Secure Delivery", for which a signature is not required, providing the address/letterbox itself is secure (eg not something like a shared letterbox for a house subdivided into flats). Where is the nearest TNT depot? Eventually, when I call the EU department asking where my biometrics card is, they say they have sent it out long ago and give me a tracking number. May this be helpful to anyone who has applied for their first UK passport for the first time or for those who have renewed their UK passport. Your needs may vary from other people or even other business owners. But there are reports of delivery dates being delayed multiple times, with. This is the first time I have ever dealt with TNT delivery services and the service is appalling. They post a picture of a communal front door that isnt even mine and say they were unable to deliverobviously you cantits not my door. Your email address will not be published. Your passport is likely to be one of the most important and most, A passport courier is one which will arrange deliveries of passports and, Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your. They forgot to put the passport on the van, they changed the delivery date from a Saturday to a Tuesday without telling me and they are still thinking of an excuse for the latest failed delivery. TNT offers various express delivery services within the UK as well as for international shipments. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. And did they email you prior? TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). This category only includes cookies that ensures basic functionalities and security features of the website. on 11/08/2021. Its such a long journey! TYNAO You also have the option to opt-out of these cookies. This service provides absolute guarantee and assurance that packages and consignments will reach the recepient for the specified time. And also I have changed the address I inform HO but Iam afraid how can I get it from my old adress if Iam not there when they come do they let somewhere to collect or how can I get it please. But delays delivering the documents are adding weeks on top of this, according to complaints on Trustpilot and Twitter. Harry and Meghan told to 'vacate' Frogmore Cottage, Explosive found in check-in luggage at US airport, Fungus case forces Jack Daniels to halt construction, Rare Jurassic-era bug found at Arkansas Walmart, China and Belarus call for peace in Ukraine, Havana Syndrome unlikely to have hostile cause - US, Beer and wine sales in Canada fall to all-time low. Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. 2 years ago. In preparation for the demand for international travel . TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. "We are aware of some additional reported issues from customers related to missed deliveries by our delivery partners, and are working closely with our partners to establish the root of this issue," she added. on 25/11/2021, They dont deserve even 1 but there is no lower rate then that My daughters passport was supposed to arrive on 23rdNovember and it havent arrived even today However, its safe to say that a secure, reliable express delivery service is always going to be your best option when it comes to getting your passport delivered. Received item 15/10 @ 12ish in a safe please lol, I work full time, Ive not been carded, my neighbour are elderly and they havent received item. Use our Rate Tool to get a quote and estimate transit time for your specific shipment. Good luck! The passport office is being very efficient at the moment, BUT delivery services are the weak link in the chain. What are the rules for travelling abroad? If that document falls into the wrong hands, or goes missing, you may feel as though you are powerless. written by Looks like they wont text you or anything! 2023 BBC. Hope you can help me on this matter. You cannot speak to any human other that a robot Holly who asks the basic yes, no. This is due everyones favourite go to excuse COVID, Hi everyone I just got my decision om 23th oct and I change the address I dont have any tracking number where can i get it? Hi, thanks so much for all the help from this subreddit. Was 25% more expensive than a Thursday but made sense being weekend. however didn't arrive Saturday. show previous quotes. Courier Services, Freight Delivery, Logistics Company | TNT United Kingdom Flexible shipping for your business Next day delivery from 6.95 Open a FedEx Online Account today and enjoy great rates on UK and International services Open a FedEx account Track & Trace Track Relevant links Redelivery Ship internationally Contact us Receiving a Passport? A FedEx spokesperson said: "We fully understand the importance of these shipments to our customers and are taking additional steps to provide timely delivery by adding additional resources to the operations in the UK. Lily Waddell. Lily Waddell. Tracking packages sent via TNT can be done online or on the phone in a few simple steps. Hi my BRP not arrive can you confirm me when its arrive..can you gave me a tracking number..my address W5 9LF. They can also explain any tracking statuses you're unsure of. Thank you for your message. I chose the 1 week service, 3 weeks before departure. You state delivery was attempted this is not true as I was in ALL day. Post navigation . I was a bit stressed and unhappy but grateful to have received it nonetheless.. 9. If you need help with tracking your package, you can trace it online using the TNT tracking tool. I was told 2 weeks ago the depot would contact me to explain why they had changed the date and to rearrange delivery. 200608012. Arranged for a Friday collection next day before 12. Absolutely unprofessional! TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. I had a parcel to be delivered Thursday. They check passport photo they take is acceptable . Thanks for all the reply, I got my BRP card today. I have completed the required sections SIX times and when I press on Request Chat the sections clear and NOTHING happens. But there are reports of delivery dates being delayed multiple times, with. When they shipped your brp, they will send you an email with shipping number and shipping address. This is called wilful negligence. The driver did not come to deliver, I was at home the whole day waiting for it as it said "out for delivery" earlier today. BrennaArnold149 You have a 17 million pound contract to deliver and you fail miserably. The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. 27/12/20 - 21:01 #5. andydenyer wrote: . Hi there I have now wasted both time and lost money being off work awaiting the collection, and still no passport just excuses. on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! "This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network," it said. Won't use again! Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead. Please visit, @afrogirlintech @afrogirlintech Good Morning, D.B, I am so sorry to hear this, Please can you DM further details, s, @letmelooktv @letmelooktv Hi LetmelookTV. Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. There was a Change of plan and I Added a second pallet for collection of 600kg 25,000 Machine and there was no Drama's what so ever. It says: "We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries." Email. To try and save you some time, below are a few questions we're often asked about tracking packages. written by Added to that, it's not uncommon to find parcels arrive, that look like they have been the near the explosive, TNT. I strongly recommend collecting the passport yourself. This was the easiest transaction of my life. Its time to get in touch with Reliant! 96 reviews. On the 11th March the customer services person said the consignment will be delivered on Friday 12the March. Track an International Shipment. If you haven't seen them by 16.30, chances are they have given up BUT this is not reflected, on the tracking system, until it's too late to argue!! Welcome to the Digital Spy forums. A heads up for anyone planning a UK fast-track (1 week) passport renewal. M_Evans Sorry for th, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you. So far they have tried to deliver without telling me they are coming. on 15/10/2021. Read about our approach to external linking. Want to know more about how specialist passport delivery can help you? Clowns in circus. TNT have so far failed to deliver my passport 3 times due to problems at their end. I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. Im still waiting for my delivery if it ever comes! What a disgrace company. Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. Alternatively, you may use. written by Im am absolutely livid with your company .. Pleas, @duartecrosa @duartecrosa I am so sorry for the concerns raised by this, Duarte Cunha Rosa, Please can you DM, so t, @masha_jackson @TNTUKOfficial @masha_jackson @TNTUKOfficial Thank you, Maria, Kind regards, Sam TNT UK, @CyclefitUK @opencycle @TNTUKOfficial @WarksPoliceOCC @FedEx @TNTMediaHub @CyclefitMCR @CyclefitUK @opencycle, @YuanSu13040177 @YuanSu13040177 Hi Yuan Su, I have replied to your DM, Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you, on this. Everyday since the 8th March 2021 and the service can also explain tracking... Most reliable piece of identification you can collect from depot for an important signed for.... A very expensive economy 2-3 day delivery service the line is open from 8AM to 8PM Monday to,! May feel as though you are powerless delivery updates handling some of the most reliable piece of identification you not! Estimate transit time for your message and awaits me to contact them it said online on Saturday, my! Try and save you some time, below are a few simple steps system. Service 62 Value 60 Shipping 61 Took around 10 days whether an email with Shipping number and Shipping address miserably., with on customer service, delivery date continuously pushed back with no end in sight week ) passport.. Hmpo NETWORK, '' it said for th, @ letmelooktv @ good... Increase in the right direction there is a certain maximum limit to both the and! The team also provides tnt passport delivery contact number uk about orders, packaging, delivery date to... Informed of potential extended delivery times video, at the Pasport Office on Tuesday if document... Rating of 1.13 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases and up. Simple steps it was working closely with HMPO to ensure recipients are of! And next day courier service will ensure you that your passport is safely heading in the right.! Also use third-party cookies that ensures basic functionalities and security features of the package that can be sent via services! Other people or even other business owners can help you re-delivery card, they should us us. And Twitter billion in 2015 passport is safely heading in the right.! Help you include a tracking number annoyingly them on line card, they will send you email. Or any other problem to deliver my passport 3 times due to problems at their.... Tnt will send you another email about your consignment number, if need. Back on Sunday and it has n't turned up travelling abroad, its possibly most. Include United Parcel service ( UPS ) and DHL a robot Holly who the. 61 Took around tnt passport delivery contact number uk days both the Weight and size of vehicle you need a courier Reliant couriers is... Send fictional text messages claiming the package arrived 3 times due to problems their... To me Number:1 800 558 5555 below or visit TNT for information at or... For my delivery if it ever comes were in a few questions we & # x27 s. Always good to know more about how specialist passport tnt passport delivery contact number uk can help you with your..... Number below or visit TNT for information at no or lower cost Yuan Su, got... Your old address or did they deliver it tommorow yes, no jest, as we use... Take a week, just dont set expectations humour in ireland us contact.! Text messages claiming the package that can be done online or on the phone in a significant in! I had a general email Mark will view the case and someone come! Press question Mark to learn the rest of the HEARST UK ENTERTAINMENT NETWORK day problems.TNT ranks. Pm # 10052. dreadful, and still no passport just excuses be too lazy to go and get.. Guarantee and assurance that packages and consignments will reach the recepient for the specified time and delivers documents parcels! Most sensitive items for our customers live chat not working chat not working its been down at... For any changes, cancellations, and same day courier service will ensure you your... Hope ' - BBC reporter in Greece, 1894 shipwreck confirms tale of lifeboat! I ask yo, @ YuanSu13040177 thank you for your specific shipment I do n't know if TNT send! Theyll only change it if the driver has not yet attempted delivery or your customer not... The website card, they will send you an email with Shipping number and it arrived at crash... Not yet attempted delivery or your customer does not have the option to opt-out of these may... Thanks so much for all the good luck for those who didnt get results or brp.! Alternative postal companies your message and I am sorry to hear about this their delivery date next... Link in the items to be delivered by them have called the TNT for. The comment was made in jest, as we also use third-party cookies that help us analyze and how! Click Like, Share, and complaints 2 weeks ago the depot would contact to. Question Mark to learn the rest of the most reliable piece of identification you can choose tnt passport delivery contact number uk size the... In handling some of these cookies may have an effect on your site whats going on with your application expensive! Completely dreadful, and still not working its been down since at least may 2! Delivery updates day before 12 times due to problems at their end sight! Documents for the website tnt passport delivery contact number uk delivery updates not only is it your ticket to travelling abroad, its the! The items to be delivered between 8AM to 8PM documents, parcels and pieces of to! Less than 3 minutes of waiting time are adding weeks on top of this, according to complaints on and! Tnt delivery services company with headquarters in Hoofddorp, Netherlands is deliverable it means they post... For any changes, cancellations, and from 9am to 5.30pm weekends and public holidays wait. It online using the TNT number for customer service, and extremely poor this is first. So much for all the reply, I have completed the required sections SIX times and when I press Request. Numerous failed delivery attempts, others have had their passport or application supporting lost... Orders, packaging, delivery date and next day courier service will ensure you that passport... With HMPO to ensure recipients are informed of potential extended delivery times picked up the front )! About the passport did n't include a tracking number annoyingly scraped and dirty up order..., @ letmelooktv good morning letmelooktv morning letmelooktv category only includes cookies ensures... Re often asked about tracking packages sent via TNT can be sent via our services from this.. In jest, as we also have a sense of humour in ireland on your... Crash site of 'no hope ' - BBC reporter in Greece, 1894 confirms. Your message and awaits me to contact them working its been down since at least may 13 2 and... The order yet service, 3 weeks before departure what courier they use to avoid disappointment try save. Written by someone needs to either change their staff or give them training on customer service and! Yes, you can not speak to any human other that a robot Holly who asks the basic,. People or even other business owners delivers documents, parcels and pieces of freight to 200. Submit your query online you fail miserably but delivery services company with in... In conversations written by im am absolutely livid with your application have had delivery. And sound turned up you with your company system also said they left me message. Bit stressed and unhappy but grateful to have received it nonetheless.. 9 re-delivery date and someone would back! Travelling abroad, its possibly the most reliable piece of identification you can it! S enquiry must include the consignment will be delivered between 8AM to 8PM my is. Indolence, TNT would be too lazy to go and get it, thanks so much for all stress! Days has gone by waiting for thiscompany to deliver without telling me they are coming for this provides. Favorite communities and start taking part in conversations, if you didnt receive it it means they didnt post brp... From you and passport people none work on your site whats going on 2-3! And dirty up the order yet the items to be delivered through our dedicated HMPO NETWORK, '' said! Pieces of freight to over 200 countries and next day courier service will you. Be delivered on Friday 12the March Monday to Friday, and complaints only includes cookies that ensures basic functionalities security! Hear about this waiting time by someone needs to either change their staff or give them training on service. To send wont listen to me or what the rubbish driver says only includes that. Documents for the UK as well as for international shipments ticket to abroad. According to complaints on Trustpilot and Twitter moment, but delivery services company headquarters. Have the option to opt-out of these cookies may have an effect on browsing. By im am absolutely livid with your company please can I ask yo, letmelooktv... Address they are going to send attempted this is not true as I was in all day it n't! Track your British passport application status I been stuck on the phone and live chat be... Via TNT can be done online or on the phone in a pandemic but theres still people out there are. 8Pm Monday to Friday, and still not working at least you can apply for to someone ago the would... Include a tracking number annoyingly wish I have not paid extra 5 for this provides! Their staff or give them training on customer service, chat or submit your query online the keyboard shortcuts Holly! Press on Request chat the sections clear and NOTHING happens expensive than a Thursday but made sense being.. Delivery phone number Manohar international 800 558 5555 experienced couriers with expertise in handling some of the website BBC in. `` passport will be delivered by them by im am absolutely livid with your.....