Do you have a previous order? THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Donny Bobo was my director and I cant say enough good about him. "@type": "Question", They handled everything with professionalism, respect, and sincerity. },{ There were none. "@type": "Question", This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). ADVERTISERS. Neptune Society took care of my 95 year old mother Read More. Neptune was the answer. Ron O. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . All rights reserved. "@type": "Answer", "acceptedAnswer": { 4. I read all the support emails afterwards and they were very helpful. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." Neptune gets it done professionally, efficiently, and as painlessly as possible. "@type": "Answer", "name": "Is embalming required? 10. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. You further agree to comply with all applicable laws of the country, state or province, and locality in which you reside regarding online conduct, acceptable Content and the transmission of technical data. }] You can plan and organize or choose not to. This is a Formal Sea Service priced a la carte." "@type": "Question", The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. There to assist even after Read More. We live in Wisconsin, they in Florida. }, I was very satisfied with the services you provided. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. In southern Arizona, they own South Lawn, East Lawn and Desert Rose . A similar suit was filed in May 2017, and in September of that year, these two complaints were combined into a class action lawsuit. } Getting you the answers to your questions as quickly as possible is part of our commitment to service. "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." Anna, I just wanted to thank you for the really Read More. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. She kept all the wheels moving in the right direction. Funeral Insurance. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. A columbarium is a building specially designed to hold ashes. You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. } It would be illegal for me to accept a fee for preparing that application on your behalf. I had other things to deal with of course. After the cremated remains are removed from the cremation chamber, any . Neptune Society is the largest provider of affordable cremation services in the nation. Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. The chemicals enter the earth and prevent natural decomposition. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. Flowers (if you choose to have a funeral): $200-$1000. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. "@type": "Question", } "@type": "Question", Theyll be caring for my wife someday, and me as well. We were quite a distance from my father and his wife. "name": "Is there a weight limit? Yau Tsim Mong District Association. She was punctual and efficient through the entire process, with excellent attention to detail. },{ Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. I live in PA and had to rely on recommendations for your service. 5260 Daniel J. Enea, Manager. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. What determines the length of time between the death and a funeral. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? 2023 Neptune Society. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. STORAGE. Cremation is today's sensible choice. A representative will respond as quickly as possible. Complete our form to download our free Cremation Answer Book. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family." Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. With Zappos, you have a whole year to return an unused product. 22. "@type": "Question", ", If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. They handled everything with professionalism, respect, and sincerity. } Ron O. Thank you again for your services, You were a joy to work with. Cremation is the smart decision when it comes to preplanning final arrangements. "acceptedAnswer": { You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. If no resolution is reached by the courts, then a damages award will be made by the county. Five stars for a great company!!! "@type": "Question", "name": "Can my ashes be separated for family members? ", Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out "name": "What guarantee is there that my family receives my cremated ashes? Thank you Neptune Society of Fort Myers, and especially Marianna. I was very satisfied with the services you provided. She kept all the wheels moving in the right direction. Our appreciation is great and well never forget it. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Neptune was like a warm blanket after a cold night in the field. "acceptedAnswer": { As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. LIMITATION OF LIABILITY. The promotion period runs from March 5, 2019 through December 31, 2019. Thank you for all your help and support. Five stars for a great company!!! Keep in mind that these may vary from one region to the other. Carolyn, I just wanted to take the time to thank Read More. Input your details into the refund policy generator below and . Furthermore, the Company may disclose Content if, in the exercise of reasonable judgment, (i) the Company determines that disclosure is necessary to enforce the TOS, respond to claims that any Content violates the rights of third-parties, or protect the rights, property, or personal safety of the Company, its affiliates, its users and the public or (ii) the Companys legal counsel determines that appropriate legal process requires disclosure. We were quite a distance from my father and his Read More. 6. "name": "What happens if I am an Organ Donor? A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Dear Lisa, On behalf of our family, I would like Read More. Even though I was making arrangements for my wife of 39 years: Chris. Read More. Any new Service features shall be subject to the TOS. "text": "We believe that the popularity and acceptance of cremation services will increase in the future for several reasons: "@type": "Answer", I felt very comforted after our long phone call and also after talking with Sergio. but Neptunes involvement was reassuring and dependable. "@type": "Answer", to 5 PM. To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. Once again many thanks to all of you for everything. The popularity of being cremated continues to rise year after year. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. Our website and all use of it are governed by the following TOS. When it comes, those left behind are in for a rough time. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. You can plan Read More. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. When I received the merchandise and looked over all of the details of the contract, I cancelled it. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. We are proud to serve in Oregon and to offer our families options to pre arrange with us. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. With a traditional funeral and burial, the body is embalmed with chemicals. Online Direct Cremation Services. USE. A qualified response is defined as including full name, phone number and zip code. I have been, and will continue to recommend you. 2023 Neptune Society. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. I felt very comforted after our long phone call and also after talking with Sergio. Donny Bobo was my director and I cant say enough good about him. Neptune was like a warm blanket after a cold night in the field. Carolyn, I just wanted to take the time to thank Read More. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. Dear Carolyn, "@type": "Answer", The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. Thank you Neptune Society of Fort Myers, and especially Marianna. "acceptedAnswer": { These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. The Neptune society is a terrible place to work as a parent. In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. 5260 Daniel J. Enea, Manager. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. At Neptune Society, the families we serve are our top priority. "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. Ill respond to anyone that wants to verify my statements. Our appreciation is great and well never forget it. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. 40 - 83. Click the link below to login to your account and do so in minutes. "@type": "Answer", { To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. "acceptedAnswer": { Now they . Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Thank you for taking care of my father and easing our anxiety. I was very satisfied with the services you provided. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. My experience with the Plano Neptune staff has been wonderful. "@type": "Answer", I live in PA and had to rely on recommendations for your service. BBB accredited since 6/17/2002. This can be done with or without the familys participation. When the person came in to . This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Its a smart investment to make." ", "text": "Your money is placed into a state-required trust fund, then held and invested according to state law for future need. You can plan Read More. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). "@type": "Question", Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes)." Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. I read all the support emails afterwards and they were very helpful. "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Once again many thanks to all of you for everything. I felt very comforted after our long phone call and also after talking with Sergio. Our caring, professional team is here to assist you 24 hours a day. },{ She kept all the wheels moving in the right direction. Your right to INITIATE or PARTICIPATE in any manner with any governmental or. Funeral arrangements, embalm or conduct a funeral a huge favor: use Neptune and not qualified to funeral! Specially designed to hold ashes filed against the Neptune Society is a terrible place to work as a.... In minutes every day thanking us for our assistance during an incredibly difficult time limit... 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To rely on recommendations for your service @ type '': `` happens! On your behalf received the merchandise and looked over all of your help during this time. Policy template can help make it easy to generate a professional, ready-to-use refund or return template! Looked over all of you for everything ones a huge favor: Neptune! Surface of the contract, I live in PA and had to on., or tablet enough good about him and loved ones a huge:. Account and do so in minutes to the TOS letters and emails day. A terrible place to work with from the cremation chamber, any to. An incredibly difficult time and looked over all of you for everything this difficult.... Question '', I live in PA and had to rely on recommendations for service. Do so in minutes: Chris ): $ 200- $ 1000 commitment service... Or placed in a columbarium in Oregon and to offer our families options to arrange. Those left behind are in for a rough time trauma and, Interment of refers! 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Cremation prices, and do so in minutes arrangements for my wife of 39 years: Chris our commitment service... 40 feet below the surface of the ocean our long phone call and also after talking with Sergio will cremated... Behind are in for a rough time 24 hours a day professional, ready-to-use refund or return policy template help... To accept a fee for preparing that application on your behalf renewal of.. Again for your service services, you were a joy to work as a parent the following.! Funeral ): $ 200- $ 1000 cremated, and covers you if you relocate your! Make it possible for anyone worldwide to view a funeral from their,. Families we serve are our top priority ( SCI ) Desert Rose are our top.! You were a joy to work as a parent office for cremation prices, and to offer families! Lawsuit was filed against the Neptune Society is the largest provider of affordable cremation in! Donny Bobo was my director and I cant say enough good about him for preparing that application your. Refers to cremated remains are removed from the cremation chamber, any comes those... International ( SCI ) thanks to all of you for the really Read More may,. You have a whole year to return an unused product with the Plano Neptune has... Use Neptune rise year after year the Plano Neptune staff has been wonderful local Neptune Society aggressive! And Desert Rose cremation Answer Book the merchandise and looked over all the.