In the case of a manifest error in which we permit you to keep your reservation, we reserve the right to require that you pay the difference between the quoted price and the correct price, as confirmed in writing by Avis after the manifest error has been discovered. We cannot guarantee that a car without these features will be available at your time of rental. Notwithstanding any provision in the Rental Agreement to the contrary, the parties agree that if Avis seeks to delete or materially modify the agreement to arbitrate from this dispute resolution provision, any such deletion or material modification will not apply to any individual claim(s) of which you have already provided notice to Avis. If you return the car to a different location from the agreed return location without our permission, you agree to pay an unauthorized return location fee specified by us. Discounts:. Additional Services and Products. 1. You may limit the use and sharing of your PII for marketing purposes, and you may access or correct your PII. Whether, at what point, and to what extent, your own policies apply can only be determined by your checking the terms of the policies themselves as these terms frequently vary. Repossessing the Car. If you do not accept Loss Damage Waiver, or if the car is lost or damaged as a direct or indirect result of a violation of paragraph 14, or damaged as a result of an act of nature, you are responsible and you will pay us for all loss of or damage to the car regardless of cause, or who, or what caused it. Equipment. If your responsibility is covered by any insurance, credit card benefit, travel insurance or such other insurance or benefits, you authorize us to contact the benefit provider directly on your behalf and you assign all of your benefits directly to us to recover all consequential and incidental damages, including but not limited to the repairs of the car plus diminished value or the fair market retail value of the car (less salvage value plus costs incurred in the salvage-sale), and all Incidental Loss and administrative fees. If the unit and/or its accessories are lost or damaged so as to, in our sole opinion, require repair or replacement, you will pay us its repair or full retail cost, which may be as much as $499. It is important that you read the rental agreement and the policy carefully for all exclusions. return location without our permission, you agree to pay the "Unauthorized return location fee" specified by us. The cost per day of the optional damage waiver is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement. You acknowledge that the car may be equipped with a communication service (such as OnStar or a similar service) (a "Communication System"), that provides emergency notification, navigation, diagnostics, tracking and other services, and a receiver for receiving audio signals from subscription satellite radio services to which Budget may subscribe ("Satellite Radio"). Before deciding whether or not to purchase the collision damage waiver, you may wish to determine whether your own vehicle insurance affords you coverage for damage to the rental vehicle and the amount of the deductible under your own insurance coverage. Depreciated book value may be higher than retail fair market value. Was told the drop fee would be $1,000. Only {{vm.customerData.profCompStep}} steps to go between you and Avis Preferred status. We do not provide the third party processor with your PII, unless authorized by you, necessary in connection with the provision of services provided through such third party, or required by law. Contact Avis with customer service questions, lost item inquiries, rental agreement requests, and more. If you elect to purchase SLI, coverage will be provided to you and any authorized driver under an excess coverage automobile policy issued to Avis. Such protection will be provided by us according to the terms and subject to all of the conditions of a standard automobile liability insurance policy, issued in the jurisdiction in which the accident occurs, including all requirements as to notice and cooperation on your part, which are hereby made a part of this Agreement. 6. You and your refer to the person who signs this agreement, we, our and us refer to Avis. The purchase of the waiver is not mandatory. The purchase of SLI is not required in order to rent a car from Avis. 29. The Rental Agreement makes you and any authorized driver liable for any damage to the rental car caused by an accident, or by intentional, reckless or wanton misconduct, or by theft that you may have intentionally caused. Midfield fee - the Midfield Fee paid to the Springfield airport for each rental. Car Seats for Children. Most rentals come with a full tank of fuel, but that is not always the case. Whether or not you accept Loss Damage Waiver, or if Loss Damage Waiver is not permitted, you are responsible for the loss or damage to the car that is caused by you or by an authorized additional driver through intentional or willful and wanton misconduct; driving while intoxicated or using drugs; participation in any organized or racing competition; transporting persons or property for hire; commission of a felony or an act that could be a felony; failure to complete an accident or theft report; use or operation by an unauthorized driver; violation of the terms of the Rental Agreement; operating off paved roads, use to push or tow something; or obtaining car through fraud or misrepresentation. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract. You should have no expectation of privacy or confidentiality as to the places where the car is driven while rented to you. This information may be used by us during and after the rental period (if applicable law allows). Unless you are advised that you have a car with a Communication System and/or Satellite Radio, you will not have access to the systems and you should not rely upon them or take steps to activate them. Check your insurance policy or credit card agreement about coverage. Rental car return times are based on a 24-hour window. The renter or authorized driver may already be covered for damage to rental vehicle through their own insurance policy and should examine the policy to determine whether the policy provides coverage for damage, loss, or loss of use to a rented vehicle, and the amount of the deductible. Avis will refund any sum collected above the amount of the cost of repair. If you picked up your Avis car at an Avis Rental location, please return your car to the same location at the agreed/specied time. This is also known as an 'inter-city' fee. 27. THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. Our conversion will be based on a conversion rate published by Reuters or another independent reporting service and will incorporate a processing charge no higher than 3% applied to all amounts relating to the transaction. AVIS/Budget 'unauthorized return location fee' hey all, was wondering if anyone has been charged an 'unauthorized return location fee' from a AVIS/Budget rental. We are not responsible for loss of, theft, or damage to any property in or on the car, in any service vehicle, such as a transit van or bus, on our premises, or received or handled by us, regardless of who is at fault. remote lock/unlock, remote disable engine/cancel ignition, and automatically transmit vehicle data such as location, odometer, fuel level and other data during the rental; (ii) to manage your car rental e.g. If this subparagraph (a) does not apply, there are three refueling options: 1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. Rental Charges. In the event we use a third party collection service or agent to resolve any tickets, citations, fines, penalties, and interest, you agree to pay all costs and collection fees including but not limited to administrative and legal costs to such agent upon demand without protest. b) You will also pay a reasonable fee for cleaning the cars interior upon return if any stains, dirt, odor, or soiling attributable to your use cannot be cleaned with our standard post-rental procedures as determined by us in our sole discretion. The parties may, but are under no obligation to, engage in privileged settlement negotiations during this 30 day period. Liability Protection. If you accept full LDW by your initials on the Rental Contract at the additional daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with this agreement, we assume responsibility for the loss of or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire services unless related to an accident, or recovery of the car if stolen, (except in the state of Alaska), and except for your amount of responsibility, if any, specified on the Rental Contract. You agree that by proceeding to rent a Connected Car equipped vehicle you will be bound by the terms and conditions of the vehicle manufacturers connected car services agreement and privacy policy regarding Connected Car Data collection, use, sharing and retention. Please login and start your search again. In any case, a copy of the policy and/or certificate will be available for your inspection at our main office. You consent to the reservation or setting aside of that estimated total amount at the time of commencement of the rental. Return of Car. Days, Your rental ends in {{rentalHistory.hoursInRental}} A booster seat shall only be used with both a lap and shoulder belt. Collections. NOTICE ABOUT YOUR FINANCIAL RESPONSIBILITY AND OPTIONAL DAMAGE WAIVER. RENTAL CHARGES. Your rental ends in {{rentalHistory.rentalEndsIn}} It will disclosed when you book via the website and is payable at time of pick up. Before deciding whether to purchase optional vehicle protection, you may wish to determine whether your credit card or your vehicle insurance affords you coverage for damage to the rental vehicle and the amount of deductible under such coverage. Currently this amount is a maximum of CA $500. 22. Indemnification and Waiver. You agree we may, in our sole discretion, pay all tickets, citations, fines, penalties and interest on your behalf directly to the appropriate authority and you will pay us for what we paid to the appropriate authority or their designated agents plus a reasonable administrative fee and any attorneys' fees and expenses we incur. Avis return times are based on a 24-hour window. The car must be returned to the agreed return location as specified on the Rental Contract. National Car Rental offers flexible one-way car rental, which allows you to rent a vehicle at one location and return it to another one.. Different countries may have different rules and regulations. Sorry, the maximum number of attempts has been reached. You also agree that we or our collection agent(s) may access the personal information that you provided to us in any effort to collect any Charges or Costs under this section and may use the address provided by you on the Rental Contract, or in any customer profile, as the place to send any demands or collection notices. ESP is offered by an independent insurer and additional information regarding ESP can be found on the Avis website at www. The specific terms, conditions and exclusions thereof are subject to all provisions, limitations and exclusions contained in the rental agreement and the SLI policy issued by ACE American Insurance Company, one of the U.S.-based subsidiaries of ACE Limited (NYSE: ACE) ACE and the ACE logo are. Error in Rental Charges. The waiver is not insurance. Where any of these coverages are required or implied by law, the limits will be the minimum required under the applicable statute. Except where required by law to be primary, any protection provided by us shall be secondary to any applicable insurance available to you or any other driver from any other source, whether primary, excess, secondary or contingent in any way. 3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. Renters shall not activate any service and in the event that a renter does activate a service in violation of this provision, the renter agrees to be completely responsible for the annual subscription and/or cancellation fees(s) for that service. Liability Protection. Rental Charges. Liability Protection: Anyone driving the car who is permitted to drive it by the Rental Agreement will be protected against liability for causing bodily injury or death to others or damaging the property of someone other than the driver and/or the renter up to the minimum financial responsibility limits required by the law of the jurisdiction in which the accident occurs. Roadside Assistance. Any person other than you or a Permitted Driver that operates the car must sign an additional driver form at the time of the rental. e) You and any third party to whom any rental charges are billed, such as an insurer or employer, are jointly and severally responsible for payment of all such charges. If you have any complaints about our attempt to hold you liable for damage or would like a copy of the state law that fully sets for your rights and obligations, contact: Wisconsin Consumer Protection Bureau, P.O. If you do not accept SLI your. Avis car hire is charged on a 24 hour . The actual charge per day for LDW is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement. 1. If you direct us to bill any such charges to a third party, you represent that you are authorized to do so on behalf of the third party. If the law of a jurisdiction covering this rental requires conditions on LDW that are different than the terms of the Rental Agreement, such as if your liability for ordinary negligence is limited by such law, that law prevails. Check your insurance policy or credit card agreement about coverage. 12. Loss Damage Waiver. YOU AND AVIS AGREE THAT ANY SUCH ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ARBITRATION PROCEEDING. If a person who drives the rental car without your authorization causes damage to the car, you may be liable for the damage as though you or an authorized driver was driving the car unless you do all of the following: (1) Refrain from leaving the ignition key in the car when you are not in the car. C. You or an additional driver, whether authorized or not, return the car after hours and the car is damaged, stolen or vandalized or you otherwise fail to take reasonable steps to secure the car, its keys, key fobs, or other remote entry and starting devices. If this protection is extended by operation of law to anyone not permitted by the Rental Agreement to drive the car, or to any person or instance where coverage is not intended to be afforded by the Rental Agreement, the financial responsibility limits of the jurisdiction in which the accident occurred will apply. {{features.value}} litres, Confirmation: Youll pay or reimburse us for all fines, penalties, interest, and court costs for parking, traffic, toll and other violations, including storage liens and charges incurred as a result of your rental. ODFIs will directly bear the costs of the Unauthorized Entry Fees. responsibility limits, if any, provided under paragraph 21 of the Rental Agreement and the SLI maximum $2,000,000 combined single limit per occurrence. (4) The damage occurs while you, or any authorized driver, is engaged in a race, speed, or endurance contest. 14. Where permitted by law, you are rejecting uninsured or underinsured motorist and all optional automobile insurance coverages and under any policy of insurance or certificate of self-insurance in connection with the Rental Agreement, for you and all other passengers in the car. You expressly authorize all of those services. You agree to release and hold us, and the Communication System providers, harmless for any Communication System failures. The operator of a motor vehicle shall not transport any child under 16 years of age unless the child is properly restrained in an approved child safety restraint system or restrained in a seat belt. You also agree that you are not our agent for any purpose; and that you cannot assign delegate or transfer your obligations under the Rental Agreement and any discrete part thereof. Bob Mill: Jun 27, 17 6:41 pm: If you call ahead it might not be a lot but if you just show up then It's anywhere from $50 to $350 depeding on distance from the original drop off location. What are the coverage limits provided by SLI? Meaning of Car. 5. Who May Drive The Car. This charge will replace the currency conversion processing charge applied by your card issuer. 15. If you wish to extend any rental you must contact us at 1-888-897-8448 or an otherwise approved method to request it before your return date. 28. IT ALSO MAKES YOU LIABLE TO US FOR ALL PENALTIES, FINES, FORFEITURES, LIENS AND RECOVERY AND STORAGE COSTS, INCLUDING ALL RELATED ATTORNEYS' FEES, LEGAL EXPENSES, FEES AND COSTS THAT WE MAY INCUR. We collect, use and share your PII with Avis System affiliates, licensees and other third parties to: (a) provide and administer the services you request, including use of corporate discounts and loyalty programs; (b) carry out relevant identity, fraud, security, driving license and credit checks; (c) maintain, develop and improve the administration and management of our services; (d) protect our interests and enforce our rights, including pursuing available remedies or limiting damage that we may sustain; (e) protect the rights, privacy, safety and/or property of you and others; (f) comply with or as permitted by law; and (g) provide you with information about goods and services we think may interest you, unless you opt out. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of the deductible, if any, for which you may be liable. Please check your browser's setting. Taxes, Surcharges & Fees. If return is indicated to a location other than the location where your rental commences, you may have to pay a "one way service fee." If you return the car to a different location from the agreed return location without our permission, you agree to pay the "Unauthorized return location fee" specified by us. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. A damage waiver is not insurance coverage. To provide you services or in the course of our business operations, we may need to transfer your PII to locations outside of the country where you rented the car, and your PII may be subject to laws of other countries. With respect to rentals commencing in California, the Rental Agreement does not afford you, or any other driver, any insurance or protection against liability in those two states. h) Avis makes every effort to ensure that all prices and descriptions quoted on its website or elsewhere are correct and accurate. Avis has Supplemental Liability Insurance ("SLI") available at all Florida locations. Coverage does not apply in Mexico. The actual charge per day for LDW is LDW is stated on your Rental Contract, Rental Receipt or other documents which make up the Rental Agreement.. 4. Even if you buy the damage waiver, you and any authorized driver will remain liable for damage if any of the following apply: (1) Damage or loss caused intentionally, willfully or wantonly by an authorized driver; (2) Damage or loss occurring while an authorized driver operates the rental vehicle while legally intoxicated or under the influence of any illegal drug or chemical as defined or determined under the law of the state in which the damage occurred; (3) Damage or loss caused while an authorized driver is engaging in any speed contest; (4) Damage or loss caused while an authorized driver is using the vehicle to push or tow anything or using the vehicle to carry persons or property for hire, unless expressly authorized in the rental agreement; (5) Damage or loss incurred while an authorized driver is driving outside the United States or Canada, or, if state restrictions are imposed by the rental agreement if such damage or loss is incurred outside of those states where operation of the vehicle is expressly authorized in the rental agreement; (6) Damage or loss incurred while the vehicle is driven, with the renter's permission or accession, by anyone other than an authorized driver; (7) Damage or loss incurred after the private passenger automobile was rented or an authorized driver was approved as a result of fraudulent information provided to the rental company; (8) Damage or loss incurred as a result of commission of a felony by an authorized driver; and. Each of the provisions of the Rental Agreement operate separately. Please update the terms and condition section to go to Avis Preferred status. Avis assesses a $15.99 refueling fee ($16.99 in California) if you drive less than 75 miles and fail to show the rental agent your fuel receipt. SLI is a separate insurance policy issued to Avis by ACE American Insurance Company. Thrifty, for example, offers a program called PlatePass, in which renters pay to have tolls automatically charged to the credit card on the reservation. Enjoy more benefits with an Avis Preferred Account. What is Supplemental Liability Insurance (SLI)? Certain uses of the car and other actions you or a driver may take, or fail to take, will violate the Rental Agreement. Please update your credit card information. NOTICE: IF YOU HAVE COLLISION COVERAGE UNDER YOUR OWN AUTOMOBILE INSURANCE POLICY WRITTEN IN LOUISIANA, YOUR COLLISION COVERAGE AUTOMATICALLY EXTENDS TO RENTAL MOTOR VEHICLES PURSUANT TO R.S. Please try again later or contact customer service. Box 8911, Madison, WI 53708-8911 608-224-4960 (Madison area) or toll-free 1-800-422-7128. THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A COLLISION DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. 26. 36. THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. (9) You provide us misleading or false information in order to rent the car, which causes us to rent you the car when we would not have otherwise done so, or on terms to which we would not have otherwise agreed. ", Notice About Liability for Damage to the Rental Car. Under the e-Toll program, once you pass through an electronic toll, you will pay a convenience fee of $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $19.75 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority. Liability for any damage to the rental vehicle may be covered by your personal insurance policy or credit agreement. Loss Damage Waiver. Loss and damage are described in paragraph 13 below. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. Also see the Connected Car & Location Data section above. Uninsured Motorist/Underinsured Motorist coverage are not provided by the policy except in states where mandated, by law up to maximum amount of $100,000 or in such amounts as mandated by law, No Fault and other supplemental or optional coverages are not provided by the policy, Punitive or exemplary damages to the extent permitted by law. Except as otherwise provided below, in the event of a dispute that cannot be resolved informally through the pre-dispute resolution procedure, all disputes between you and Avis arising out of, relating to or in connection with your rental of a car from Avis and the Rental Agreement shall be exclusively adjudicated by binding arbitration through the American Arbitration Association (AAA) pursuant to the AAAs then-current rules for commercial arbitration. Liability Protection. The daily charge applies to consecutive 24 hour periods starting at the hour and minute the rental begins or, if a calendar day is specified on the Rental Contract, each consecutive calendar day or any part of a calendar day starting on the calendar day on which the rental occurs. The purchase of optional vehicle protection is optional and may be declined. We will determine the miles/kilometers by reading the factory-installed odometer or utilize the vehicle's telematics device. 34. {{features.value}} Gal Who May Drive the Car. You may not return the car outside of the return location's operating hours unless specifically allowed by that location. SLI is a special optional service offered by Avis when you rent a car from Avis. We may charge for each additional driver authorized to drive the car, which will be specified on the Rental Contract. Your own insurance, or the issuer of the credit card you use to pay for the vehicle rental transaction, may cover all or part of your financial responsibility for the rented vehicle. Where Youll Return the Car. 2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. Even spouses may be subject to this fee. SLI insures you, and authorized operators as defined in the Rental Agreement against claims made by third parties against you, the customer, for bodily injury/death and property damage caused by the use or operation of an Avis rental vehicle as permitted in the Rental Agreement. Some of our vehicles allow you to connect your personal phone or device via Bluetooth to the vehicle's electronic system. You agree that we can provide this protection under a certificate of self-insurance or an insurance policy or both as we choose. 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