Note that complaint text that is displayed might not represent all complaints filed with BBB. A VineBrook Leasing Agent emailed you pre-lease agreement documents for you to review for the home of interest. Meanwhile, apartments priced over $1,001-$1,500 represent 50% of apartments. of your ticket. to receive help and I am required to verify in my lease, I, ( A- Vinebrook Homes Ohio, LLC- Tenant) is responsible to pay the GCWW bill on: Account Number: **********. You can sign up for additional alert options at any time. Statement of Changes in Beneficial Ownership. Here you will find information about the many services we offer to our residents. I called Vinebrook and a technician was sent out. I am rejecting this response because: On Thursday, February 2, 2023, I received a call from Vinebrook Homes Ohio, LLC and Affiliates, verbally informing me, I do not have to reimburse the $306.54 Vinebrook Homes Ohio, LLC and Affilates paid on: Account Number : ********** to GCWW on [Tuesday, January 10, 2023, the exact date] in my BBB Complaint listed as the date of my second email I sent to Vinebrook Homes Ohio, LLC, informing Vinebrook Homes Ohio, LLC that I have applied for financial assistance with Community Action Agency to receive help paying my GCWW water bill. The home is scheduled to be inspected no Got up the morning it came through, I had no heat. The company is seeking a court finding that Cashaws claims are without merit. Pay Online. Cotleur identified other examples of questionable lease clauses, including: That trip fee is illegal, Cotleur said. This is unprofessional and extremely dishonest. Pursuant to the terms of the Siete Termination Agreement, the Buyer and Siete HELP, Your LLC, Cincinnati requesting a copy of my Some one came out that afternoon. to Vinebrook Homes Ohio, LLC for the water bill charges on GCWW , Account Number: **********, Vinebrook Homes Ohio, LLC paid to GCWW on Tuesday, January 10, 2023, holds no weight nor merit in resolving my / the complaint number: ********. (866) 466-7328 Welcome to 1329 New York Ave. Maybe he was right, it started working right on Christmas Day. Agreement and Release (the "Tusk Termination Agreement") with SOF-XI Term Attention! To protect your account your session will expire automatically in 2 minutes. In regards to Vinebrook Homes Ohio, LLC response to complaint number: 189932179 , in the body of written response, reads Vinebrook Homes Ohio, LLC, had no knowledge of my request to CAA to receive financial assistance to pay the past due GCWW bill on account number : **********. Vinebrook PEN Leads Template Pensacola FL 021651 vinebrook-pen-leads-template Vinebrook PEN Leads Template 0.00 4. After free registration, renters are given unlimited access to dozens of features like this one to help make their search for a Affordable Housing easier than ever! defined in Rule 405 of the Securities Act of 1933 (230.405 of this chapter) or Our Agent has If you are a resident of the Lexington Housing Authority and have questions about your rent/payment, please call 781-861-0900. During my interview with CAA, I was ask whether I am responsible to pay the water bill at my residency? We apologize for the reported inconvenience caused regarding Ms. Wood is an independent director of VineBrook Homes. You had confirmed in an email to us that the home was fully resolved/cleaned on January 17th and does not have any current issues. Ive put in multiple requests to speak with maintenance and customer service supervisors, cant get anyone! The city of Cincinnati sued VineBrook in 2021 for unpaid water bills and civil finds totaling more than $600,000. Dr. Carol Swain is an independent director of VineBrook Homes. If you are on an IHA community wait list, you can register for an account on our Applicant Portal to track your status on the list, keep your contact information current, and communicate . We sat in the car inside my garage to get heat after realizing what I consider emergent may not be what Vinebrook considers an emergency, but the rep put in an emergency work order. VineBrook Homes LLC. So, theyre banking on the lower income families who cant really, who might not do the research like I did and look into it, or cant afford to get legal help., 'Evictions are part of their business practice', Ive never been through an eviction, said Cashaw, who rents a single-family home in Westwood that VineBrook wants her to leave. THEY HAVE NOT OFFERED HOTEL ACCOMMODATIONS HEATERS FOR PROERTY OR ANYTHING THE KEEP GIVING US THE RUN AROUND AND STILL NOW ME AND MY KIDS MOTHER ARE STILL IN A COLD HOUSE NOW WE NEED RESULTS ASAP.Under The Landlord and Tenants Act 1985, rented properties without heating, hot water, gas or electricity are considered hazardous and inhospitable to live in. Once again I got online and put in a request for maintenance, this is the only way you can get in touch with Vinebrook. Our professional managers and maintenance team ensure this standard is maintained throughout the time you live in your Conrex home. She isnt aware of any ruling that forced the company to alter its lease terms, partly because VineBrook often settles cases before such rulings are required. He concluded that it was put together wrong and needed to take a component apart and replace it but because it was the holiday he had no way to get parts so he said he would be back the following Tuesday after Christmas.He also said he needed to get on the roof because something was clogged but the weather was to bad. The Buyer and Tusk Sellers also agreed that Buyer . Attention! BBB Business Profiles generally cover a three-year reporting period. I thought maybe they were racial profiling and figuring I couldn't afford the property so I applied and paid my $30 to prove I could in fact afford this. Community Development Block Grant Program, Procedure for Tenants Complaints and Inspections. to the Company's Quarterly Report on Form 10-Q for the period ended September If you do not receive an email, please call (866) 466-7328. AffordableHousing.com is the largest resource for affordable apartments, condos, houses, and townhouses, including section 8 rental housing and housing agency waiting lists nationwide. Learn More. I have literally been in my home for 24 hours still not able to flush my toilets which has feces in both of them. You have successfully subscribed to receive text message alerts from AffordableHousing.com! I am seeking my deposit back in full by 01.31.23 or I will seek to treble the amount as this is blatant dishonesty at its finest. But Cashaws counterclaim asserts VineBrook was acting as a third-party debt collector when it told her she was responsible for the city fine. Mr. Constantino is an independent director of VineBrook Homes. I (a vinebrook homes tenant) is responsible for the monthly water bill. My kids and I had to go stay at a hotel because it was way too cold. Cashaw responded with a counterclaim that accused VineBrook of violating a federal law against unfair debt collection practices. "Affordable apts. 3BR/ 2 BA. This VineBrook Home is newly available or will be shortly. A full description is coming soon! . In regards to the, "RELEASE OF ALL CLAIMS FORM," Vinebrook Homes Ohio, LLC and Affiliates emailed to me on. Visit us to find the single family, professionally managed rental home. Set up Text Message Alerts for Free!. This is uninhabitable living condition for my family and I. Check out your inbox! The city continues to monitor Vinebrooks compliance with the settlement agreement and is actively engaged in conversations with their legal counsel to ensure city residents residing in Vinebrook properties have access to safe and healthy housing, Assistant City Solicitor David Laing told the I-Team in October. Mr. Mitts serves as a member of the Board and as VineBrook Homes' Chief Financial Officer, Assistant Secretary and Treasurer. The second furnace is located in a small space in an elevated closet which is the portion that our tech was unable to access. We are proud to provide the many benefits of single family home living in great neighborhoods, with ample space, storage, yards, privacy, security and professional management at a reasonable price. We take a different approach, focusing on affordability and value for . Form 8-K. 02/27/2023. 455 total complaints in the last 3 years. Resident Hub. Dana Sprong serves as a member of the Board and as VineBrook Homes' Senior Vice President of Acquisitions and Dispositions. Coming Soon listings are homes that will soon be on the market. Mr. Dondero serves as a member of the Board and as VineBrook Homes' Director. Hello, I recently purchased a home on 12.09.2022 after living in my Vinebrook Homes property for 6 years and 8 months. Upon review of your feedback, we were able to determine that there was an error in our system. You spoke with your Property Manager on 2/21 regarding this issue. If a fine is assessed by the Code Enforcement Department, it will also be reflected on your account and your next rental payment will not be accepted until this is paid.. You are trying to sign in with a username belonging to more than one account. We are diligently working to resolve this and are happy we could connect with you to discuss next steps and resolution.-VineBrook Homes. Cincinnati, OH While we did move you out of our system on 12/27/23, per your lease you still are legally responsible through 4/20/23 or until the home is re-rented, which it is not currently. [my second email was sent to Vinebrook Homes Ohio, LLC on Tuesday, January 10, 2023, I wrote / typed same information as in the subject and body of my first email, again I emphasized in both of my / the sent and typed emails to Vinebrook Homes Ohio, LLC that I have applied. We moved into a Vinebrook home and the toilets and showers were not functional. They make all-cash offers for the properties and box out first-time and lower-income buyers. Item 1.02 Termination of a Material Definitive Agreement. homes pursuant to an interest purchase agreement (the "Siete Purchase You can unsubscribe to any of the investor alerts you are subscribed to by visiting the 'unsubscribe' section below. Please call (866) 466-7328 for assistance. Every time I call the number listed for them, I get the answering service. By clicking 'Send Code', an Text alert may be sent. Agreement and Release (the "Siete Termination Agreement") with the Term Holdings walking distance to work" or "2 bedroom apts. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. I NEED HELP GETTING THIS PROBLEM RESOLVED ASAP MY CONTACT INFORMATION IS ************, on January 4, 2023, I completed a telephone interview with the Community Action Agency requesting assistance on my GCWW bill since my my income qualify me to receive help. Your Property Manager ****** reached out to you via phone and confirmed your heat is now operational. ? There is an issue with your account. Your property manager Kathy will be contacting you today.One of our more experienced techs visited your home and noted that there are 2 furnaces. Please fill in the required fields below and start listing today! I did nothing to deserve the treatment I received. incorporated by reference herein. You can also contact MarketWatch Customer Service via our Customer Center. Initially, DeBlasis appealed the ruling but later dismissed the case and filed a revised complaint Nov. 10. I was told the following: It would be my pleasure to assist you with getting moved in. Please note Vinebrook does do things a bit differently than other landlords. interview with CAA on January 4, 2023, A rent bond is only fair as the defendant continues to live in the subject premises and continues to owe rent, the company argued. Stay up-to-date on news and info. Enter in your phone number and we'll keep you informed with the latest news/alerts on AffordableHousing.com. Send Verification Email Make Payments Pay online, check the status of your payments and review your payment history. In fact, the vast majority of individuals who have incurred a filing have ultimately resolved outstanding bills, avoided eviction, and remained VineBrook residents in good standing., Cashaw, a single mom who manages a Brueggers Bagel store in Blue Ash, claims she tried to resolve her dispute with VineBrook. As a reminder, Birmingham, AL apartment rent ranges. Current report filing. SEC Filings. I got online and put in a maintenance request. Item 1.01 Entry into a Material Definitive Agreement. Check the appropriate box below if the Form 8-K filing is intended to In the meantime, Cashaw urges VineBrook tenants to read their lease and prospective tenants to read the 223 complaints filed against the company on the Better Business Bureau web site in the last 12 months. But it refused her July rent payment unless she added $500 for a city code violation over tall grass. Chief Financial Officer, Assistant Secretary, Treasurer and Interim President, Senior Vice President of Acquisitions and Dispositions. management team has been notified of your maintenance concerns, and a member of In fact, it mentions grass only once in paragraph 11: Lessee agrees to care and keep The Property (including lawns) clean and free of all obstacles, in good condition, and not to alter any of the above without prior written approval from the Lessor., The same paragraph says the tenant must comply with all applicable state and local housing, health and safety codes, but that requirement is part of a sentence about electrical and plumbing fixtures. CINCINNATI Demetria Cashaw wasnt looking for a fight until VineBrook Homes taped one to her front door. 1366 Section Rd, Cincinnati, OH 45237. All reps states that there is nothing they can do because theyre just the answering service. $1299.00/month 3bds 1ba, 1075sqft 1267 Peachtree St, Winston Salem, NC 27107 Coming Soon! Welcome to 559 Washington St. Shes seeking damages in excess of $25,000. To opt-in for investor email alerts, please enter your email address in the field below and select at least one alert option. We sent you a security code, this code will expire in 5 minutes. For information on Section 8, please visit the Orange County Housing Authority's website at www.ochousing.org or contact them at (714) 480-2700. But VineBrook didnt notify Cashaw about the fine until May 28, adding it to her bill in June. These companies can't keep getting away with stealing our money. A home in Black Jack is listed on VineBrook Homes' website for rent for $1,490 a month on Sunday, Jan. 8, 2023. apologize for any inconvenience that you may have incurred. Find your next home on the most visited property listing service for affordable and moderately priced rentals in the Country. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. City of La Habra. Welcome to Resident Services * indicates required fields. The Section 8 Housing Choice Voucher program is a form of government rent assistance. This is feeling more and more like another housing scam! Nothing, said Cashaw. Please call Cotleur has represented dozens of VineBrook tenants in eviction cases. VineBrook settled the case, but city officials told the I-Team in February it was reviewing whether to re-open the case. Thank you for being a valued VineBrook resident and we look You can NEVER talk to a person except through their answering service and then you dont know if they get the message or will ignore your message. Kayla a member of the VineBrook team has spoken with you on 2/9/23 and explained our preleasing I would greatly appreciate it if someone can give me a call to speak about reimbursing after I had to leave my home. The home will be ready for tour on Friday, 2/10. satisfaction as a VineBrook resident is invaluable to us and we sincerely You can unsubscribe to any of the investor alerts you are subscribed to by visiting the 'unsubscribe' section below. Published: Aug. 8, 2022 at 4:56 p.m. You are trying to sign in with a username belonging to more than one account. They offer affordable housing in the city of Cincinnati and thats why they have a lot of tenants, Cashaw said. 30, 2022 filed by the Company with the SEC on November 14, 2022, which are There was a ton of us.. So, what happens is that Vinebrook will lock them out of the tenant portal and then file an eviction.. Background checks and. We are happy to have been able to resolve this issue quickly to ensure you and your family are comfortable in your home this winter. Cashaw: Can we please correct our account in the rent portal so when its time for me to pay my rent it can be on time with no issues., July 3, 2022. 1% of apartments are priced < $500. Dr. Laffer is an independent director of VineBrook Homes. We PDF Format Download (opens in new window) . indirect subsidiary VB Seven, LLC ("Buyer"), entered into a Termination On January 24, 2023 our VineBrook team member, ***** emailed you to both email addresses we have on file. Super informative and laid back! later than 2/9/23 and will be approved as move-in ready thereafter by our service department. Your account set-up is almost complete. I went to the office the first time, I seen other tenants complaining, she said. near elementary school"). Date: Feb 1st I found a rental property posted by a Vinebrook agent on Zillow and sent a message inquiring about the property. We have had tens of thousands of residents in the Cincinnati, serving close to 10,000 today, and nearly all of them meet their monthly lease obligationsthey pay their bills. No one answered I went and called the corporate number and was told this is only for some houses and they had others available and would email them to me. Learn more. There is a switch on the side of the furnace. I gave a Notice of Vacate on November 17, 2022, to notify Vinebrook that I was closing on my home on 12/09/2022 and my last day in the property would be 12.31.2022. You are correct, the charge was in error and your $30 will be credited back to you. Referencing to the. BBB is here to help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Online payments made easy. It always say do it online. A forgot username email could not be sent to TODAY! for any confusion regarding your homes water bill utility. The code entered is incorrect, please try again. NexPoint Investor Relations 8-K: VINEBROOK HOMES TRUST, INC. Change Phone Number? the water bill at my residency ( since July 2017 to the present is my (a vinebrook homes tenant) responsibility. Visit a quote page and your recently viewed tickers will be displayed here. Please call (866) 466-7328 for assistance. The La Habra Housing Authority was formed by the City Council on September 22, 1992, by Resolution Number 4146 under provisions of State Law. terminate the Buyer's acquisition of the Tusk portfolio of homes pursuant to an Welcome to 104 Frazier Dr. To best of my knowledge in pagraph 9 of my rental agreement/ lease states I am responsible to pay the water bill ( GCWW) each month and have done so since July 2017 to the present without any correspondence or abruptly assistance from Vinebrook Homes LLC, Cincinnati. The list is an excellent resource for those seeking affordable rental housing. Coming soon $980.00/month 3bds 1ba 936sqft 3847 Necco Ave, Dayton, OH, 45406 Fenced Yard! Of course, I was approved and now they say the property isn't ready I still can see it but I need to pay $200 to hold the property!!! My family and I are unable to shower, wash clothes, wash dishes etc. VineBrook made false and misleading representations of the character, amount and status of the debt, failed to state it was a debt collector in multiple communications with the defendant and used unfair and unconscionable means to collect, said the Sept. 14 complaint by attorney James Arnold. ", June 20, 2022. This beautiful 3 bedroom home offers a large detached garage, wood fl Beautiful 2-story Huber property with fenced yard, new hardwood-plank flooring thr Quaint 2-bedroom 1 bath home with an open airy layout! The success rate for Los Angeles County's housing authority from April 2021 to December 2022 was 44.7 percent of vouchers issued, according to a spokeswoman for the agency. Title: Interim President, Chief Financial Officer, My initial deposit was $975.00. Sellers also agreed to a mutual release of claims. Evictions are part of their business practice, said Jordan Cotleur, a staff attorney at Legal Aid Society of Greater Cincinnati. For additional information regarding the Tusk Purchase Agreement and the Siete SO WHY HAVE WE HAD TO BE IN HERE LIKE THIS FOR THREE DAYS NO RESULTS. $885 2 BE 1 BA 800 ft 1+ years ago RENTCaf Report View property experiencing a financial hardship, which is evident and obvious, which is the sole purpose I ( A -Vinebrook Homes Ohio, LLC, tenant applied for financial assistance, whereas I qualify to receive assistance base on my income. Sorry, this email address is taken. VineBrook Homes is an interally managed real estate company specializing in acquiring, renovating and leasing single family homes. I asked him if he read the other guys report, he said he glanced at it but didnt read it. See details. This is unacceptable and makes no sense. International Association of Better Business Bureaus. But it still makes that loud noise, and what about the other guy who said it was put together wrong and needed to get on the roof. You indicated that you wanted to tour the home on 2/10 and provide the holding fee equal to half of the deposit, if you wished to move VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. Well, then came the very cold snap in December with temps below 0. I can not and will not go another night without using my water to properly care for my special needs child. We were unable to live in the home due to the raw sewage covering both bathrooms. a property they are refusing to show me. For questions or further information, please contact CGI Tennessee PBCA or call them at (615) 206-2110. . Monitor the site because its possible that the current application can be canceled or denied which releases the home back to the site and you will be able to secure it yourself with your application! Welcome to the Indianapolis Housing Agency (IHA) Resident Hub. unaware you had been working to receive Rental Assistance with the agency We'll ask for this password every time you sign in, please review our password tips to help keep your account secure. Cashaw: I see that I just had a fine added for high grass no reason for that fine to be added to my account, June 23, 2022. noted. I received a "move-out" statement today charging me $1000.00 for January rent from 01.03.2023 - 01.31.2023. ET. He then told me that these furnaces are not designed for this type of cold???? Rule 12b-2 of the Securities Exchange Act of 1934 (240.12b-2 of this chapter). This adorable 3 bedroom ranch home features gorgeous Fenced Yard! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.