This feature is just another reason why we love Southwest Airlines! You'll need to provide the passenger's first and last name plus the confirmation number from the reservation. Lee has held the Southwest Companion Pass since 2007 and enjoys being spoiled thanks to his Kimpton Inner Circle status. Southwest Unused Travel Funds are simply a credit that Southwest grants you. Look Up Reservations. When you book a Southwest ticket, you have the option of canceling it for free and receiving a refund in the form of "travel dollars." These may be redeemed for Southwest flights in the future. Travelers should be aware of the limitation in using Travel Funds is ONLY AVAILABLE via the FULL SOUTHWEST.COM desktop site. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Ive updated the article to clarify. Thanks to its no-fee change/cancellation policy, Southwest provides a full refund or issues travel funds to your account. Funds from tickets prior to December 3, 2019. Elina Geller is a Lead Travel Writer at NerdWallet specializing in airline and hotel loyalty programs. Sounds like it would work for you. Click that and then enter in the confirmation number and passenger name from the reservation of the canceled or unused flight. Did you lose money on investments in Southwest Airlines? You must request to convert your travel fund by December 15, 2020. Hold times for the 800 number are greater than 2 hours, so that's a waste of time. Customers can also use their funds on the purchase screen when they book a flight, as long as they have access to their fund information. I canceled my trip last week due to the virus. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. You will want to click that and then enter in the confirmation number and passenger name from the reservation of the canceled or unused flight. Southwest charges $100 for this one-time extension and it comes out of your travel funds. The good thing about getting a LUV voucher is that you should be able to use that for anybody. Question that may be very pertinent to this. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. I have 2 travel funds, one of them got expired in dec2019, and the other one is expiring on march 22nd 2020.So I requested for both. The customer support number for Southwest Airlines is 1-800-I-FLY-SWA (1-800-435-9792). endstream endobj 219 0 obj <>stream I had small amount of travel funds to use ($20) which were expiring on 8/15/20. The flight credit will be valid for 12 months from the date of purchase. The answer to the question is that you can only apply your travel funds after you have booked your flight. You need to click on "View Details" to see the balance of the individual travel fund reservations. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Southwest is updating their system, so for the time being, an expiration date of Dec. 31, 2040, will be displayed in the expiration field. We had 3 price drops on one flight = $70. Southwest's website does not allow you to choose from a list during booking. This voucher is called a travel fund. Assistant Assigning Editor | Travel rewards, Credit cards. How Much Are Travel Points and Miles Worth in 2023? So handy! But note that if you were getting them sent via the mail, you will have to pay the shipping fees. I COULD NOT use my travel funds on the SOUTHWEST Android app. By clicking Accept, you consent to the use of ALL the cookies. endstream endobj 221 0 obj <>stream I am facing the similar issues that I read in this comment section. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The cookie is used to store the user consent for the cookies in the category "Performance". hTPn y Bay Area travelers will soon have a lower-cost option to get to London with Norse Atlantic Airways plans to start flying July 1 from San Francisco International Airport to London-Gatwick airport. If you have travel funds that expire June 1, 2020 to you have to actually fly by June 1, 2020 or just book your next trip by then? This will be easier now as all the other major airlines have done away with their change fees as well. Southwest will often grant extensions for LUV vouchers but will usually refuse an extension if that LUV voucher was received as a result of getting an extension from your travel funds expiration date. 2019 The 20 worst U.S. stocks in February: the biggest loser dropped 35%, Tesla shares fall 5% as Elon Musks Master Plan 3 is short on details about both cars and finances. Analytical cookies are used to understand how visitors interact with the website. Youll get this benefit on your account anniversary year, which is the year commencing with your account open date through the anniversary of your account open date, and each 12 months, according to the small print from Southwest and Chase. Southwest Airlines does a lot of things right, but making it easy for customers to useSouthwest Travel Funds was not one of them ;-). I also missed my Birthday Bash that night because of the cancellation. Earn 1,500 Tier-Qualifying Points for every $10,000 in purchases, up to 15,000 Tier-Qualifying Points each calendar year. I spent several hours calling SW airline customer service, wait time 72 hours!, also tried calling through Southwest Credit card that I used to buy our tickets and from there trying to get some help with travel funds extension, no human available making me listening FREE MUSIC for infinite time. That meant that you HAD to keep track of the confirmation number, the original flight booking date and the person it was associated with in order to use it as a payment method with Southwest in the future. If they cant assist you or cant locate it, I would call customer relations at 855-234-4654 and. Can Southwest Airlines travel funds be extended? Have your original ticket confirmation number handy, When you arrive at the "Passenger & Payment Info" page, click to expand the "Apply Travel Funds, LUV Vouchers and gift cards" section. Just make sure that you stay on top of tracking the expiration date for your funds so that you properly use them in time. This was the stock's second consecutive day of gains. View travel funds Help Center Do flight credits expire? How do I find my travel fund confirmation number? Get started here. Read more. He loves to travel with his wife and two children using miles and points. Copyright 2023 MarketWatch, Inc. All rights reserved. does using travel funds for a southwest flight count as a qualifying revenue flight. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Why there is no e-mail facility to get in touch with them? However, now when I look at my Travel funds, I do see the $34, but the expiry date is 8/15/20 (not 2/14/21 which is what I was expecting). This is a huge thing to know because some people assume that the expiration date is one year from the date of travel, which is not the case. Travel funds are credited back to the passenger name on the original ticket. UAL, On this page, you can also check the balance of Southwest LUV vouchers and gift cards. A Southwest Vacations package travel credit may not be resold by any unlicensed vendor under penalty of law; unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. All financial products, shopping products and services are presented without warranty. When booking, choose flights as close to the total of the two travel funds as possible, and when you cancel be sure to choose to have the taxes & fees refunded back to your credit card instead of lumped in with the travel funds. To use them as a payment type for a future flight, choose Travel Funds on the payment screen. Southwest flight credits unexpired on, or created on or after July 28, 2022 do NOT expire! number to the reservation before it is canceled. What can Southwest annual travel credit be used for? Southwest Airlines Co. closed $16.45 below its 52-week high ($50.10), which the company reached on April 21st. Consulta los fondos y salos en tu prxima escapada. %PDF-1.6 % Now that you've filled out all of the necessary information and remitted payment with your travel fund, you should see a confirmation email pop up in your inbox. Disclaimer: NerdWallet strives to keep its information accurate and up to date. So in some instances, it could be very well worth it to pay $100 so that you can apply those funds to a different traveler. They are treated like cash and can be used to pay for some or all of the amount owed. But keep in mind the possible exception where you convert your travel funds into LUV vouchers. A Southwest Vacations package travel credit is valid for travel commencing within 13 months (395 days) from original departure date and must be used by expiration date, and is issued in the name of the passengers on the original reservation. Wanna Get Away fares are not eligible to transferred, so they can only be used by the ticketed passenger. Southwest Airlines says corporate travel is recovering a bit more slowly than the airline had expected. $+{%TXZ8qxJ)Cm#Qp]sN~wr))61r8}zc/Y%7\sKp(/fYJyA\#M592R;r[JXK| b1.eSPKZyRy?[ ({R~7iMVh3RzN{2k#1>EFk|L^Z_pfehGz 86!#p4CW]6Yz0AH2Rv6;GA~>? vQ=ck(c%IF0%g}M(QPN$b _3[x q(U/&zVL`CMuChXQ4'LQA4)P#:Tw A Southwest Vacations package travel credit is not valid for the purchase of flights, hotels or rental cars not booked as a package, or Cargo, group tickets, pet fares, Southwest gift cards, Southwest Vacations package travel credits, EarlyBird Check-In, international baggage fees, or inflight purchases. If you have Southwest travel funds that are about to expire in September, you may convert them to Southwest points. That is because you will likely be issued Southwest travel funds (depending on the type of ticket that you purchased). The credit is tied to the original person they were associated with. Tracking funds usage is not a part of this feature. When you log in to your Rapid Rewards loyalty account, your travel funds appear at the top of the "My Account" screen. Accessing Southwest Airlines Travel Funds. and you paid with cash/credit and you rebook that flight, youll get an Unused Travel Fund for the difference in the fare price. You can also do so by clicking here. I then went to transfer the credits to points and couldnt find the cancelation notice (even though I wrote down when I canceled). They have a better way for you to get returns as high as 5%. However, if you fail to cancel your flight you will be issued Southwest travel funds in place of that refund. Will I be able to use those travel funds for the other persons ticket.she had a ticket on the canceled flight? Here is a list of our partners. If you purchased a nonrefundable fare (such as a Wanna-Get-Away fare) for travel between March 1 and September 7, 2020 and you cancel your flight in accordance with Southwests No Show Policy, you will receive travel funds good through September 7, 2022. Select Link card. from the drop-down menu. Due to this corona/omicron fear he does not want to risk his life. The balance is due once you re-enter your name and confirmation number from the initial reservation. Were excited to announce further improvements to our Customers digital experience. I am so Dissapointed! Or use 2 or 3 for cheaper flight, and then cancel it to combine them into one new travel fund, and then use that. The travel fund is a separate account that is linked to the customer's regular Southwest Airlines account. Copyright 2023 caribbeancrossroads.org | Powered by Digimetriq. Spend travel funds on initial air bookings, In addition to the exciting features above, our Rapid Rewards Members are now able to view their valid, unused travel funds through their online Rapid Rewards account!*. Southwest Vacations package travel credits are not valid for Southwest air fare only purchases and cannot be redeemed through Southwest Airlines directly.