IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! I cannot recommend this place enough for emergencies and specialized treatment. BluePearl Veterinary Partners, Southfield, MI. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. There is a problem form the CEO down. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. I have an 11 week puppy and she puked several times in the evening. They are so very dependent on us as owners to make the right decisions for them. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. MOST HORRIFYING EXPERIENCE!!! Learn more about veterinary specialists. All of the care specialists were concerned and helpful. For what they charge why not? This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. Was there 2 hrs & CCL diagnosed. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. He saved our dog once already. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! I just dont want anyone else to have to feel like this. They're more concerned about profits than the pets they take care of. Its about how they took advantage of her & how they treated her & her cat. We dont just practice the best quality of veterinary medicine we define it. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. At this point, its not about the money. Lastly file a complaint with the BBB. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. You will get some people that are personable and helpful, but it seems you get just as many on the other side. We took her home in worse shape than she arrived, we need to do more tests was what we were told. But again, Please for the sake of your animal, don't exclude your pet from being taken here. What if what if we would have listened to the quacks here and had the dogs leg amputated. I brought my 4 year old dog in on a Sunday Afternoon. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. I cant believe she didnt call me back. But be prepared if you got the money to pay to do surgery then put it out there. You are here. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. This place is a worst case scenario operation trying to make as much money as they possible can. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Never again. Their quick response, diagnosis, and honesty will never be forgotten. We provide specialty and emergency care for cats and dogs. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). Thanks for saving our baby!! A few minutes of your time may stop the corporation and their despicable board of directors. They took my ill dog in immediately. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. This is a terribly ran office with unprofessional doctors and staff. I suppose it comes down to money. Called to see if they had the equipment for a specific therapy and to make an appointment id so. I took my boy Wesley to blue pearl for emergency. We were there for 3 hours for them to tell me that she had pancreatitis. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. You guys take advantage of people in their most difficult times. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. They even talked that the only cure was amputation. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. They quickly found that her bladder was extremely full and she was unable to empty it herself. Took my a 2023 Trustpilot, Inc. All rights reserved. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. KEEP YOUR PETS AWAY! Don't take your pets here. They have customer relations but they don't do anything. The bill was over $4,700.00 to pull the cats teeth. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. Michigan Veterinary Specialists is a BluePearl Veterinary Partners hospital. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Would also love a location downriver! :). They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. No answers. They took him in and cared a lot. I was so nervous. They decided this without ever seeing the dog. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. We appreciated all the care and comfort during a troubling time. You could My cat was hurt multiple times by the staff at Blue Pearl. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . He went in emergency surgery for a urethra blockage from stones. All rights reserved. Visits to our specialists are usually by referral from your primary care vet and by appointment. Was there 2 hrs & CCL diagnosed. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . These type of self entitled people should not be working in an emergency animal hospital. They saved my babys life. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Horrible experience. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. It seems like Alley G. And I had the same experience. Contact our hospital team at 248.354.6640 or [emailprotected]. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. This is a huge corporate chaingo somewhere else. Blue Pearl is a criminal organization who only cares about money. All they care about is the almighty dollar and if you can PAY. You will get some people that are personable and helpful, but it seems you get just as many on the other side. So i had to decide the worse. I greatly appreciated her honestly and gentle demeanor. Not offering any treatment or other suggestions. Very pleasant and caring as should be the case. This place is amazing. Don't take your pets here. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. BluePearl - Southfield. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. Now my last dog "Samson" was on allergy medication. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . He was in so much pain & blue pearl took care of him immediately! We we arrived we were told they were at capacity. They treat them like a DOLLAR SIGN--nothing more! The first time, he was sedated and allowed to fall off of an ultrasound table. I highly recommend them. Worst Place to bring your pet!! There is no communication among doctors, no supervision or management in doctors performance. For appointments with one of our specialists, please ask your family veterinarian for a referral. Took my a No call back. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! I waited two days for a call back TWO DAYS. As others stated - this is a money driven business, rather than a compassionate vet clinic.The person was cold, mechanical and I doubt ever was a pet parent. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. Christine Parizeau- Birmingham, Michigan. Our experts provide the best in diagnostic and therapeutic services. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. 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