Once with BC, twice with Bombers, and once with Argos. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Up to 1% of orders experience technical problems (a lot of orders!) Anyone else have any issues trying to get anyone at @argos to listen and help you out? If it's been longer than that, double check that the money's come out of your bank account and then give us a call. Please take a look at our dedicated help page for more information. Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. Please call us on 0345 640 0700 if you need any further help. @ArgosHelpers Hi. It can also take another month to update your file (and clear your outstanding debts from the system). @ArgosHelpers I'm having problems with my Argos gift card what do I do. So why go to Argos then? Payments made outside of these times will be applied to your account within 3 days. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. Further proof that Argos has no customer service at all!! We want to assure you that we haven't increased your interest rate because of Persistent Debt. @nectar has to be the worse customer services ever. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! As long as your account is open, you haven't spent all of your credit limit and your account is not suspended, you can carry on using it. argos card unable to process payment. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. but no warning when ordering. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Given meesly 5 voucher as a sorry and still nothing. @ArgosHelpers I have held it for at least 2 years. How do I register? My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams It could be due to one of these reasons: Why didn't I get a statement this month? For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. @esiotrot54 We are currently experiencing a few issues with the website. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Interest is calculated based on the amount outstanding at the end of the plan from the date you took it out. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. Please contact us if you are having repayment difficulties. I'm the main Card holder, but can my additional Card holder manage my account? Hence my request to try later today. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? 12-04-2021 04:25 PM. Logon ID Login ID * Your Login ID is at least 6 characters and can contain letters, numbers or special characters. Please help! They said it . If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. but no warning when ordering. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. Open the link and your statements will appear at the top of the page. How quickly is it set up? Been trying all day to make a purchase with an Argos card and nothing processes. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. To maintain a quality of service, calls may be monitored or recorded. medicine man rewards. How long will it take for my card to be blocked from spending? I'm sorry you're having problems getting your VAT receipt. What's Normal Credit? It's critical that we have current contact details for you - occasionally we might need to tell you about critical changes to your account (updates to your terms and conditions, changes to APR etc) and if we don't have your details then we can't contact you. If you've only recently opened your account then it's possible you may not have a statement yet. Can I register again? How will I know if my Argos Card account is in Persistent Debt? They were a great and friendly employer. If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. You can contact our Customer Payment Solutions department by letter or telephone. This useful guide from UK Finance offers further help and advice. .tg .tg-0lax { Your payment history will show on your credit file and can affect your credit score. That's why we encourage you to pay more than the minimum payment if you can afford to, as this will help you to repay your balance faster and pay less interest. /1. Even the cheapo one for my tbr works well. Can you help, please? Give us a call on 0345 640 0700 to discuss this in confidence. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. Date of experience: 12 September 2022. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 What do I do if I've lost my Argos Card or had it stolen? Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! Please bear in mind that lines can get very busy at certain times of the day. @walshie_writes Maybe, but my recent experiences of Argos were shocking. Can I repay more than my Direct Debit each month? How will increasing the interest rate impact the way my account works? If you change Bank account and don't let us know we might be trying to take money from your old bank account. Seller (Argos) says MS need to fix it. Also Asda/Argos neither have ustomer phone Service. We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? We use Secure Sockets Layer (SSL) protocol for managing your encrypted session and 128 bit encryption, which is why the latest versions of web browsers are needed to register for and use this service. The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Why is that? Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? Andrew Harris is actually a 4 time Grey Cup winner. When do I need to make a payment by? The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. What's a Plan Ref? Apparently, it's an ongoing problem. Was told issue escalated and nothing. You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. National Debtline also helps people to budget and look for ways to increase their income. How do I get past it? If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. but no warning when ordering. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. 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