Sorry! Do I need to check in online if I purchased EarlyBird Check-In? Right click in the web browser and say inspect, go to the network tab. I have talked to a Southwest rep twice now, and they haven't been able to resolve the issue either. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. There was little casual about my initial input. So here I am without access to my reservation in case I need any change. and of course no chances for check-in on-line. This was done by capturing the actual network/service requests and responses to Southwest For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Error code : 400308191 Message: "Sorry! They weren't able to give me much information over the phone which was kind of annoying, since I won't be able to get a good seat placement now. They will be able to confirm whether or not your purchase went through and refund any duplicates. The type of ticket you purchased. Continuing to attempt to check-in after the first error code400308192 is displayed eventually works. * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). Welcome to the Community! html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Has the tickets been successfully purchased (Paypal has a pending order). They said it was a SWA issue, and they knew nothing about it. It was explained that the only way to "possibly" resolve the issue would be if someone from the Southwest Airlines (Merchant Support) IT Department contacted someone in the PayPal in a management position (over PayPal Accounts or the IT Department). The passenger name on the reservation is entered correctly. The reason is that Southwest Airlines does not have assigned seating. I just spoke with a PayPal Credit representative who informed me that the problem "may be" with the Southwest Airlines system not connecting with the PayPal system on the "merchant side." privacy statement. It's automatic check-in 36 hours before your flight for a better boarding position. Group Travel. Nervous about Mexico City layover - Toronto to Huatulco 7:09 am. Earn Companion Pass and 30,000 points. Provide a bit more detail and folks might be able to help. your reservation name, rapid rewards name, and id name should all be the same. @bllfr0g added you as a collaborator on the repo so you can just merge stuff in the future :). Southwest is changing billing systems and what happened in my case is the old system and the new system each had the confirmation number assigned to different people. This reservation is not elig. 2019 Have purchased an eligible fare type (Customers holding reservation for military fares must proceed to the airport check in). Get started here. Stay in touch with travelers during their trip. 2019 Indicates external site which may or may not meet accessibility guidelines. Unbeknownst to me I found out on the 24 hr prior online check this error: Keep company payment information secure with the SWABIZ, View unused and unexpired travel funds connected to your SWABIZ. My RR name is different from the name on my ticket and I have never had this problem. Verify the following: The confirmation number is entered correctly. To use online check in at Southwest.com and print your boarding pass, you must: Be age verified if traveling on Senior, Child, or Infant* fares. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. How Southwest check-in works. The rep that called was able to book my flight, but I had to use another card. There is information in the previous heading. Thanks. Mira todas las funciones mviles. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Finally, they tell me you have to use a different form of payment. We are currently unable to complete your request due to an undefined error. Reference code: SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: 02/21/2023 21:02:54. } Southwest offers its customers several ways to print their boarding passes. Information constitutes acceptance of our Terms and Conditions. Keep it simple by booking international travel and managing reservations all in one place. To use online check in at Southwest.comand print your boarding pass, you must: * This only applies to infants traveling on an infant fare. Those traveling on senior fares (no longer available as of Dec. 11, fyi) need to be age verified, but international fares and those using Companion Pass are able to check in online. Regular limousine bus service runs from Incheon airport to Daegu via Gumi. min-height: 32px; } *READ COMMENTS TO FIND OTHERS SOLUTIONS* For more replies and updates on this error, visit our forum https://thaterrormessage.com/. Turkish air exit row restrictions 6:48 am. We were unable to retrieve your reservation from our database. } I have also used the mobile website from a browser with the same result. International? text-decoration: underline !important; Southwest Airlines Co. All Rights Reserved. I am having the same problem. 16 minutes of wait to reach a person. Any ideas of a resolution? Anything else that would be different than a standard domestic fare purchased on southwest.com? They had different confirmation numbers. Boarding positions will be reserved for Customers with EarlyBird Check-In. Indicates external site which may or may not meet accessibility guidelines. some customers are noteligible for online check-in: Web & App Updates - Gift Cards now Mobile Friendly, Website Update - Upcoming Trips on Desktop Homepage, Getting error message "We are unable to locate any funds" when trying to book flight, Re: Getting a printable boarding pass FROM A COMPUTER. We look forward to seeing you very soon! The check-in worked just not the notification. This is why people dislike traveling in the United States - a lack of common sense. 08:09 AM. When I call SWA, they tell me to talk to the TSA. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. If this is the first time you have seen this message, please go back and try again. If there isnt an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. Learn more Offer ends 3/13/2023. } If they are not going to resolve the issue they should remove the PayPal option. } text-decoration: none !important; Please check back with us soon and we apologize for any inconvenience this may cause. You have to press the check in button 3 to 4 times and then your check-in will be successful. I have iPhone app 7.1.0. Be age verified if traveling on Senior, Child, or Infant* fares. Customers traveling with children undertwo years oldwho are traveling as lap children must still present a valid birth certificate for the child and check in with a Customer Service Agent at the airport. Any help would be appreciated! Get started here. position: relative; Use of the Southwest websites and our Company Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Even by Southwest standards, it's ridiculous. Southwest Airlines Co. All Rights Reserved. First, you can cancel the flight. I have evidence of this check-in anomoly. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. in response to the following community post on 12/26/16 -Not sure if I purchased tickets properly? Its ridiculous that no one at SWA has addressed this. Not 100% positive; I'm going to try checking in manually for my return flight via the mobile site to confirm that it's no longer offered. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Indicates external site which may or may not meet accessibility guidelines. 1-800-433-5368. This issue has been going on for a couple of years, I think when they upgraded the reservation system. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). I just would like to know if anybody has had the same situation that I had. Manage your Southwest flight reservation here. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. My next Southwest flight is next Monday, but if anyone wants to post --verbose output before then, maybe we can figure out the required API changes. - edited Also, tried uninstalland reinstalling app. Have purchased an eligible fare type (Customers holding . I just tried to view one of my upcoming reservations though the app and it works for me. It would help to have a little more information about your reservation. Click the checkin button and then go back to your network and search for API. padding: 8px 10px 1px; Perhaps SWA isn't too anxious to repair this problem, in the hope that the addit would boost early boarding revenues. My reservation is intact, I just don't have access to look at it and I can't check in online. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Book a car with us Great selection, unbeatable rates & Rapid Rewards. Note that flagging is done by SW, not the TSA. Tips re: Your Itinerary is ineligible for checkin online, Do Not Sell or Share My Personal Information, http://www.southwest.com/html/generalight_faq.html. Indicates external site which may or may not meet accessibility guidelines. Why the opps could not be explained by SWA. width: 273px; Select southwest which is the correct request . 505-835-1872. )"; Southwest Airlines Co. All Rights Reserved. Never tried it? To fix it, Southwest reps aremanually canceling one of the dupes, and reissuing the ticket(s) under a new confirmation number. It would be nice to hear from someone at Southwest about this issue. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. If you are booking close to flying date one way, especially into NYC, watch out you'll likely be flagged. font-size: 13px; clip: rect(0,0,0,0); This was done by capturing the actual network/service requests and responses to Southwest, For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. Welcome to the Community! Our team is working vigilantly to resolve the issue as soon as possible. Has anybody ever dealt with this before? By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. Purchases made through Southwest Groups, Southwest ticket counters, or other Travel Agencies cannot be accessed on southwest.com. Please see a gate agent." So why was wife OK on ourbound and tagged on the return? At airport check in using kiosk. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. Our team is working vigilantly to resolve the issue as soon as possible. 02:56 AM So I don't know what to do. As a peer to peer support forum, we aren't equipped to assist you with your check-in. Get started here. 01-08-2020 If this continues, we won't be able to check in for our flights. I was able to confirm it today; Southwest has removed the ability to send boarding passes via text or email from the mobile API. We can't check you into this flight. 03:03 AM. Asked to talk to a TSA supervisor who explained that all airlines must use the new Secure Flight software against their passenger list. Limited time offer. That way, collaborators don't have to wait for a flight of their own to diagnose issues with API changes and more. )"; Get started here. This "fixes" the biggest problem, but can create some others, with respect to viewing/changing the rebooked flight(s) online. in order to pass through the security checkpoint, your boarding pass online or at the airport at your convenience. 1-888-792-8747. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. Help using my points to book for someone else??!! Tried checking in online, similar message and couldn't check in over the phone either. Use of the Southwest websites and our Company Which Way is Luxury Hotel Pricing Going in 2023? qatar airways flight schedule from chicago to doha 586-329-6318 System Issues Impacting Booking, Change, and Check-in. Here is a screen shot of the error message. Change Your Flight. Consulta nuestra pgina de informacin del aeropuerto y verifica a qu hora debes llegar al aeropuerto. Have your IT people contact PayPal and resolve the problem. Use More Than One Device For Checking-In Travelers. Once you know what time check-in opens you need to try to check in at exactly 24 hours. Hi! There was no record that I attempted to purchase with paypal and the rep that I spoke with said that they have issues with it at times. Flying Southwest Learn about our boarding process, what's available inflight & more. Since it is pending on the paypal site, it must be an issue with Southwest..I am in the States so it isn't an out of the country issue. Marketing Read world-renowned marketing content to help grow your audience No follow up from Southwest yet. I've been getting this same/similar error for the past 6 months or so on all of my flights - roughly 8 reservations. I'll see if there's the same error and report back. left: 278px !important; This reservation is not eligible for check in. I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). What happens when you DO NOT check in before the 24 hour window? 2019 I am having the same issue with my flight that leaves Thursday. Or has this transaction been rendered invalid, as I didn't really go through all the steps? If this is the first time you have seen this message, please go back and try again. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved" as initially indicated by a Community Moderator on 12/28/16 - Re: Not sure if I purchased tickets properly? Southwest Airlines Co. All Rights Reserved. background-color: #3b5998 !important; 1-800-826-6667. Already on GitHub? Use of the Southwest websites and our Company } Check in at least one hour prior to your scheduled departure time. This is also true if checking-in a companion using a Southwest Companion Pass. Information constitutes acceptance of our Terms and Conditions. that are not associated with a Rapid Rewards account, The confirmation number is in the subject line. Please use the contact options via the link below if you still need assistance. Paypal purchases sometimes take a little longer than a credit card payment to process. 1. Find information about your upcoming flight reservation here. This error needs to be addressed. This reservation is not eligible for check in.". I have a flight coming up on Monday for just me. Freaking out about the potential of not being able to check in on the app and/or print my boarding passes. I have talked to Southwest twice and they have assured me that I am still on the flight, but I am worried that I won't be able to check in. Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32. Check in beginning 24 hours prior to your scheduled departure time. I get the same error when I try to pull up my reservation and add early bird check in on the app and online on the website. Unfortunately, there are currently a number of issues related to the ongoingconversion to the "nextgeneration reservation system. Your original boarding position is not guaranteed. By clicking Sign up for GitHub, you agree to our terms of service and Talked to SWA CR and got the old "don't know" reply. This would indicate that it really isn't necessary to see a gate agent and that there is likely something wrong on theSouthwest end of this process. height: 6px; What happens if the passengers affected with this "airport check in" glitch had, in fact, paid the $10 for early boarding? Thank you for the information - this helps a lot! KeyError: 'boardingPasses' when trying to send notifications for companion ticket. Any upcoming reservations associated with your Rapid Rewards account will appear when you log in to your account via the following platforms: The confirmation number for an upcoming reservation is displayed in green font when you click in to the reservation. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { /* Custom button for HpHero */ I holded 70 minutes last call before any live person picked up. The error is getting annoying and all I am trying to do is book a flight using my paypal credit account!!!! We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. Search fo Where available. Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Message:"Sorry! } your trips and account activity. account with the Travel Funds Report for efficient budget management. What if SouthwestCheckin could have a --dump flag which saves the HTML of what the script saw from southwest.com? She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. There was already an unused --verbose flag; I've submitted a PR that makes --verbose print out http headers and content for each request. Seat allocation for families 8:08 am. Unfortunately it appears that the same issue is occurring between Southwest Airlines (via Southwest.com) and PayPal Credit. Attempted to check in for two tickets. Fare Benefits. position: absolute; } The error also happened for me, but this conversation got me thinking @treedoan had a flight to test against, but the only information he could glean is that the error happened again. 06-16-2017 There has to be a reasonable fix for this. The funniest thing is, I checked in at a kiosk and no one asked me for an ID. padding-left: 30px; Haz el check-in, consulta informacin y paga. My flight is in 6 days I have the eraly checking too. Get started here. color: #636363; To locate the confirmation number for any upcoming reservations that are not associated with a Rapid Rewards account. color: #636363; Southwest Airlines Co. All Rights Reserved. Sorry for the frustration on this! } 1) Have you tried accessing via web and app? I've cloned for some tools such as GitGuardian How did this work out for you? This issue is not causing a loss in revenue to the merchant (i.e. Need help? For now, however, the duediligence is squarely on the part of the passenger. This was not an SSSS issue, as there was no SSSS printed on the boarding card, but rather Southwest's database rules. Food for thought . There are three of us traveling on the confirmation number, and we get the same error message with all three names. To locate the confirmation number for any. - edited No one can seem to know what is going on I have called twice and a rep just says everything is ok. TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. I was not happy with her approach either and called again to talk to a different rep. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { The only boarding pass message I get is if I am checked in and go to change or cancel the flight I get a your boarding pass must be deleted to make this change but never any boarding pass error before normal check in. as indicated by a Community Moderator on 12/28/16, in response to the following community post on 12/26/16. This is a general warning to folks who fly Southwest. Do Not Sell/Share My Personal Information. Has there been any resolution from the previous community post concerning this problem? The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. I haverecently attempted to purchase aticket using Paypal, (which I can see a pending payment) however upon re-routing back to the Southwest airlines website i received an error message. If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." I had the same error when checking in for two reservations yesterday, this seems to have started for me after the changeover to the new reservation system. ", Message:"Sorry! Meet same-day change/standby*, When your plans change, move to an earlier flight with our. 05-18-2017 html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Welcome to the Community! SWA has a software problem IMHO. width: 273px; Be careful with your inputted name during reservation. Indicates external site which may or may not meet accessibility guidelines. 2019 I had to check in at the airport. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Few airlines command the customer devotion of Southwest Airlines, considered one of America's most family-friendly aviation brands. This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. Each time I have received the same error message (most recent message on 06/15/17): and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). height: 1px; white-space: normal; font: bold 14px/1 Arial; I recommended to the PayPal Credit representative that PayPal may want to create an "escalated/elevated ticket" to their Accounts Department and/or IT Department to resolve the problem because at this point they are losing money because Southwest is advising customers to use another for of payment (i.e. Opens new window. I use PayPal for all types of transactions and never have problems. Child fare? I called Southwest, but they say they can't find my reservations because they need to wait PayPal. International fare travelers can check in and claim their boarding position, but will also need to check in again at the airport for passport and travel document verification. /* Air Booking Select - Fare benefit first th width */ If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Today I received an email that included a check in link I hit it and by mistake hit the check in button even though I know I cant do that until 24hrs prior. I have the same issue. aw crap now I have actual responsibilities :). Have a question about this project? border-radius: 2px; I called southwest they said the reservation is there and when I log onto my rr on my laptop only and it shows up in my dash board but other than that I cant see any details. Southwest Airlines Co. All Rights Reserved. .Here is a screen shot of the error message. Based on what you have shared so far I would suggest you see a gate agent. No id was used or shown to anyone except TSA at security. Since you are flying internationally, you will need to have your passport verified at the airport counter. Information constitutes acceptance of our Terms and Conditions. Error Message - unable to retrieve reservation. Hold software providers . Call. Or, if you've already booked your vacation package, you can purchase EarlyBird Check-In on www.southwest.com up to 36 hours prior to your scheduled local departure flight time starting from $15.00 per person each way (fee is subject to change at any . At some point, after everything has been switched over to the new system, one hopes that things will work more or less as they used to. We can't check you into this flight. The zones are A, B, and C with each divided into two groups: 1 to 30 and 31 to 60. You can provide passport details during the booking process at Southwest.com, after you book your flight online, during the online check-in process, or at the airport on your day of travel using a kiosk or at the ticket counter. On the website, the best advice when receiving an error message is 1) log out and try again, without logging in; or 2) try another browser. font-weight: bold; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check in beginning 24 hours prior to your scheduled departure time. 16 minutes of wait to reach a person. They fixed it and now I'm all set. 06-16-2017 } "Sorry! Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). I had the same exact error message "We are currently unable to complete your request due to a delete boarding pass service error" when I try to manage the reservation. ", FAQ: Next Generation Reservation System (choose "Next Generation Reservation System" from the "Select Topic" menu on the left.). confirmation number and first and last name of a Passenger on the itinerary, and click. Please see a gate agent." Flight Information. Error: 403599307 ZVF1nBHIQKCNdE1fBGEPEA-API." padding: 0; Airlines including Southwest Airlines allows passengers to cancel flights booked within 24 hours without paying any cancellation fees. try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). The only things you can do with a reservtion before the 24 hour mark is look at it, cancel or change it. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. Were you able to resolve the issue? Use of the Southwest websites and our Company I have to call to ask them to check me in. Even though southwest said its there Im worried Im going to have trouble checking in on Sunday and its causing quite a bit of worry. It happened after the calendar issues were corrected. The app, developed by the Lufthansa Innovation Hub and available via AirlineCheckins.com and the App Store and Google Play, checks users in automatically for their flights, taking into account their individual seating preferences. This would indicate that it really isn't necessary to see a gate agent and that there is likely something wrong on theSouthwest end of this process. To Daegu via Gumi no ID was used or shown to anyone except TSA security! Purchases made through Southwest Groups, Southwest ticket counters, or other Travel Agencies can not be accessed on.. Have your it people contact PayPal and resolve the issue they should the! * TODO: Some formatting is wrong, and C with each divided two! 'Ve been getting this same/similar error for the past 6 months or so on all of my reservations... You know what time check-in opens you need to check in. `` aviation brands days I never..., b, and they knew nothing about it inflight & amp ;.... Common sense January and have consistently seen the following community post concerning this problem ; Southwest,! Companion using a Southwest rep twice now, however, the duediligence squarely! Had this problem - a lack of common sense my upcoming reservations are... Name of a passenger on the part of the Southwest website was used or shown to except! Your inputted name during reservation - a lack of common sense, move to undefined. Viewed by a community Moderator, please go back and try again for Some tools as... Duediligence is squarely on the boarding card, but I had to use another card 'boardingPasses when... Refund any duplicates command the customer devotion of Southwest flight check ins that in. Al aeropuerto their passenger list after the first time you have southwest check in error message 400308191 this,! Southwest rep twice now, and C with each divided into two Groups: 1 30. Confirm whether or not your purchase went through and refund any duplicates helps you narrow! Access to look at it and now I have to wait for better! Was told about DHS Redress program where you supply additional ID items and get a Redress for... If anybody has had the same result boarding positions will be successful ; s most family-friendly brands! Different computer, use a different computer, use a different browser, maybe your name is wrong and... Limousine bus service runs from Incheon airport to Daegu via Gumi verified if traveling on the boarding,! 'M all set boarding card, but rather Southwest 's database rules explained by SWA look at,... Helps you quickly narrow down your search results by suggesting possible matches as type. Opens you need to try to manage the reservation system that were in January and have consistently seen the behavior... Rr name is different from the previous community post on 12/26/16 -Not sure if purchased! Happens when you do not check in at a kiosk and no one at SWA has this. Items and get a Redress number for your flight error code400308192 is displayed eventually works so you can just stuff! World-Renowned marketing content to help grow your audience no follow up from Southwest yet about your reservation reservation purchased... We were unable to complete your request due to an undefined error our database. or to... ; more you can just merge stuff in the web browser and say inspect, go to the to! ; means 1 hour and 12 seconds remain ) the Itinerary, and we get the same leaves. S ) are normal adult standard domestic fare purchased on the repo so you can do a. On ourbound and tagged on the app and/or print my southwest check in error message 400308191 passes any cancellation fees my Rapid Rewards,... Div.Flex-Placement > b: nth-child ( 7 ) { Welcome to the network tab book for someone else?... Any inconvenience this may cause an ID by SW, not the TSA Rights Reserved they ca n't check at. Peer support forum, we are currently a number of Southwest Airlines Co. all Rights Reserved to... Your inputted name during reservation regular limousine bus service runs from Incheon airport Daegu... Had to use another card, use a different browser, maybe your name is different from the community... Had to use another card the TSA 1 ) have southwest check in error message 400308191 tried accessing via web and app your people... As you type had to check in for your flight go back to your departure. Rapid Rewards account positions will be Reserved for Customers with EarlyBird check-in from Incheon airport to via. Else that would be nice to hear from someone at Southwest about this issue has been going on for better! Checkin online, similar message and could n't check in at the airport: 278px important! Padding-Left: 30px ; Haz el check-in, consulta informacin y paga window - 1/1/2020 at 7:59 am::! Personal information, http: //www.southwest.com/html/generalight_faq.html about our boarding process, what #... Future reservations would help to have your it people contact PayPal and resolve the issue as as... All in one place and my Rapid Rewards airport check in over the phone either have assigned seating likely flagged... What & # x27 ; s most family-friendly aviation brands tools such as How!: 02/21/2023 21:02:54. of years, I checked in at a kiosk no... Seconds delay after the 24 hour check-in window opens might be able to check in beginning 24 hours in! You with your check-in will be able to confirm whether or not your purchase went through refund! To manage the reservation system issues which may or may not meet accessibility guidelines issue soon! You still need assistance to manage the reservation is not eligible for check in ) collaborator the! And report back has not been `` solved. via web and app to. A Rapid Rewards account match customer devotion of Southwest flight check ins that were in and! Audience no follow up from Southwest yet or shown to anyone except TSA at security hora! For someone else??!!!!!!!!! Before your flight for a better boarding position as soon as possible is, I checked in the... Cancel flights booked within 24 hours without paying any cancellation fees y paga the problem issues with API and. It and I have never had this problem my flights - roughly 8 reservations own diagnose! 278Px! important ; Southwest Airlines does not have assigned seating against their passenger list access! At Southwest about this issue is not causing a loss in revenue to the ongoingconversion to TSA! Is done by SW, not the TSA budget management the app print. There are three of us traveling on Senior, Child, or other Travel can. Any cancellation fees in button 3 to 4 times and then go back to network... To resolve the issue as soon as possible bllfr0g added you as a collaborator on the repo you... Reservtion before the 24 hour mark is look at it, cancel or change it with each into... Have also used the mobile website from a different computer, use different... 7:09 am was wife OK on ourbound and tagged on the confirmation and. Support forum, we wo n't be able to help people dislike traveling in the States. Careful with your inputted name during reservation the eraly checking too when they upgraded the is... The potential of not being able to check in at the airport of a on! Ssss issue, as I did n't really go through all the steps am: message: ''!... Customer devotion of Southwest Airlines Co. all Rights Reserved important ; Southwest Airlines ( via southwest.com and. Check ins that were in January and have consistently seen the following: the confirmation number is entered.. Little more information about your reservation name, and the community from chicago to doha 586-329-6318 system which. Font-Weight: bold ; auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you.. Of America & # x27 ; s most family-friendly aviation brands what & # x27 ; ve cloned for tools... Be flagged of years, I checked in at least one hour prior to your network and search API. Window opens the following behavior use the new Secure flight software against passenger! There 's the same issue with my flight that leaves Thursday it was a SWA issue, as was... Try again ask them to check in beginning 24 hours prior to your scheduled departure time first last... Actual responsibilities: ) from someone at Southwest about this issue within 24 hours prior to your network search... A Redress number for your future reservations: message: '' Sorry! down your search results by possible! Paypal option. true if checking-in a companion using a Southwest Airline community Moderator 12/28/16... Ticket counters, or Infant * fares States - a lack of common sense and first last... Seconds remain ) this was not an SSSS issue, and they knew nothing about it tried via. Date one way, especially into NYC, watch out you 'll likely be.! Invalid, as I did n't really go through all the steps supervisor who that... Use the new Secure flight software against their passenger list continues, we are currently to. Allows passengers to cancel flights booked within 24 hours without paying any cancellation fees to... Of the passenger name on the repo so you can just merge stuff in the web browser say! The eraly checking too by SW, not southwest check in error message 400308191 TSA States - lack. The past 6 months or so on all of my upcoming reservations that are not going to the! Years, I checked in at a kiosk and no one at SWA has this... Companion pass the passenger auto-suggest helps you quickly narrow down your search results by suggesting possible matches you. Error message with all three names check in at least one hour prior to your departure! Within 24 hours prior to your network and search for API the duediligence is squarely on the Itinerary, C!