Please check your connection and try again using the Retry button. It was very creepy.. JEA tells me today that 120 customers were scheduled to get their power disconnected because they have not paid their JEA bill since August. A website created by JEA shows 24,223 pending disconnects as of Friday morning. This just means they are going up about 120 on my bill as well. JEA is a community-owned electric, water and sewer utility in Jacksonville, Florida dedicated to safety, reliability and customer satisfaction. This profile has not been claimed by the company. While disconnects will continue, so will high bills, according to JEA's rate page. When JEA wins, you win. Please help me. location. My bill cost almost $100 more last year. If you have a traditional analog meter, please be advised that it can take 24-48 hours for your power to be reconnected, depending upon the workload of the TDSP technicians. They postponed the date because of increase call volumes earlier this week, that way customers who need to pay bills or establish pay arrangements can do so. RICHMOND, Va. (WWBT) - Dominion Energy customers are being put on notice. Does Publix take JEA payments? If your service is subject to disconnection, your power will be turned off during the day, Monday through Saturday. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. If the disconnection is due to a second rejected payment within a nine-month period, the Customer will be required to make all payments for services by cash or certified funds for a minimum of nine months. Its important to note that the action may also adversely impact an account holder's JEA Credit Score. But I knew I had just paid the bill.. To make sure JavaScript is enabled, please adjust your browser settings. to both the collections agency and credit bureau and shall receive an Jea is extremely expensive. To be reconnected after a returned payment, the Customer must satisfy any past-due amount with payment by cash or certified funds. Cami was so angry, she called back the scammers at the number they gave her. service locations of the customer has been settled in full; provided however, People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. One day, Cami got a call from a man who said he worked at JEA. While JEA does offer energy assessments, our They Say No a Lot. Delete suspicious emails that require you to act immediately to verify or provide personal information. Generallya non-payment process will start 23 days after the initial due date. JEA reserves the right to work Violation of Florida Statute 812.14, (trespass and larceny with relation to utilities). disconnections will take place between 9 a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 customers an hour. Primary Metered Service (All Rate Structure) = $200. Unauthorized receipt of utility services by theft, diversion, tampering or unauthorized connection; Unauthorized use of service without having contracted with JEA to do so and refusing to establish service in a Financially Responsible Partys name, Direct benefit from the use of a utility with the knowledge, or under such circumstances as would induce a reasonable person to believe, that such direct benefits have resulted from any tampering with, altering of, or injury to any connection, wire, conductor, meter, pipe, conduit, line, cable, transformer, amplifier, or other apparatus or device owned, operated, or controlled by such utility, for the purpose of avoiding payment. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. Can JEA carry out disconnections from its computer system at one location?JEA manages electric disconnections remotely, not on site at customer locations. An evaluation of each situation will determine the amount due to JEA for services used, the number of times the Customer has tampered with the service, and any other related information available. service unless all past due indebtedness to JEA at any one or more other Neither Aaron Zahn or Ryan Wannamaker two former JEA executives were in court Monday for a federal hearing, and their attorneys who were present did not wish to speak As Tropical Storm Nicole makes its way through Northeast Florida Thursday, some residents are experiencing much-anticipated power outages due to strong strong winds and h With Nicole approaching, JEA has gone into preparations for potential power outages. Once all of those are online, they will produce enough renewable energy to power about 62,000 Jacksonville . Payments made 6 am - 10 pm will post within 30 minutes. A judge granted JEA's motion for summary judgment, but the group has appealed and is awaiting a decision that could come any day. If you need help with WJXTs or WCWJ's FCC public inspection file, call (904) 393-9801. This applies to any premises where, without authorization, restoration of the service point or service connection occurred. JEA says it sympathizes with its customers but because its a not-for-profit utility company, it has to recover lost cost. We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. the credit bureau. that said past due indebtedness may at the option of JEA, be transferred to any In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. The infraction will appear on To further dupe the customer, the scammers held a phony three-way call supposedly with JEA. Customers who receive one of these calls are urged to notify JEA at JEA used to have a safety cushion to absorb that cost, but that money ran out, so now it's coming from your wallet. Published: Oct. 11, 2021 at 3:57 PM PDT. Some energy-saving devices may not live up to their claims. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. I wanted to tell him, Shame on you. If you still need assistance or have questions, please contact us. Companies across the nation are reporting that customers are falling for a scam that instructs people to pay their bills using their social security numbers and routing numbers tied to two federal government agencies the Federal Reserve Bank and the former Bureau of the Public Debt. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday. JEA can offer many alternative options and opportunities for comparison. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. JEA has an obligation to serve the entire community and keep costs as low as possible. Well start sending you the news you need delivered straight to you. For these occasions, consider applying for apayment extension. If the JEA employee cannot reach someone at the house, a door hanger will be left signifying we attempted to notify the customer of the pending disconnection. In the event services are reconnected without authorization, we may sever all utilities without notice. This alert means that in the event of a disconnection for nonpayment, a JEA employee will make an extra attempt to make contact so that customers can make a payment, credit arrangement, or find alternate care options. JEA was set to cut power to a number of its customers today. Haven't had active service at a residence since 2020 and randomly had a recent 100$ bill. Everything you love about wokv.com and more! Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. JEA is doing everything we can to manage our costs and to assist customers in need. Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. I have watched it go up and up. More than 45,000 customers have overdue balances. JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. I was not notified of anything before receiving a bill $200 over my regular bill. The fact that this is our only poor overcharged ** option is absurd. Protect yourself from possible rip-offs. Posts. When JEA wins, you win. JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. Number of days before service disconnected after due date? It's sad because Jacksonville has no other options for electricity and water. Cami and her husband John own two Auto Spot car repair shops in Jacksonville. Using electricity without making proper application. Responding often results in even more spam and scam attempts directed at you. Hiking our bills constantly. Delete any emails from utilities with whom youre not a customer, and do not respond to suspicious emails. Turn-off service is available Monday through Friday, not including weekends and holidays. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. requested during the time the outstanding balance accrued and for the time the Something has to help us. But after the public utility got over 27,000 phone calls about the disconnecting of utilities this morning, it decided not to. The qualifiers for payment extensions will be relaxed to allow more customers to qualify and self-serve through jea.com or our IVR system. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility Update: Customers can pay Monday morning as long as they haven't already been disconnected. Ability to pay depends on customer service desk hours at each Whether it be payment extensions or arrangements, we will find the solution that is best for you. More than 100 JEA customers endured a heat index of 100 degrees without air conditioning over the weekend. We will make every effort to notify you, the account If you made a deposit, we'll apply it to your final bill. Bills fluctuate for no reason, random charges. It's my whole damn pay check. Call you to ask for your bank, credit card or other financial information over the phone. applicant resided there, not exceeding four years from the date of the debt Ignore any suspicious claims to provide personal information such as bank account numbers, user names and passwords, credit card numbers or Social Security number. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Payments made 7 am - 10 pm will post within 30 minutes. The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. Accounts with delinquent balances that pre-date March 16th will be disconnected before all others. Beneficial Use of Service: JEA Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. This site will not function properly without JavaScript enabled. So glib and business like. And then I got someone from JEA on the line. Last week those counts amounted to more than 39,000 customers. JEA has implemented several COVID-19 specific programs that are in place to minimize the number of potential disconnections. Selasa, April 26, 2022 does jea disconnect on weekends. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. We need deregulation and competitive company access to free and discount solar panel in community to supplement cost for all. 1, we will never call you and tell you we're going to disconnect you in 30 . JEA charges $5 for field notifications.This Disconnections could start as early as 8 a.m. Monday, Sept. 19. JeA is the leader and main vocalist of the group. Kyle says JEA wants customers to call 904-665-6000 or go to jea.com to set up a payment program or request assistance. Jacksonville invest in good for people and not for these corporations. About us. Cut my power off with no notice due to a bad wire going into the weather head. Payment arrangements or payment plans not paid by the due date will result in Call JEA at 904-665-6000. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. A website created by JEA shows 24,223 pending disconnects as of Friday morning. JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. Apps Forum requires membership for participation - click to join. Solicit personal information, such as your full social security number, over the telephone, unless you initiated the contact. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. JEA is the worst! Disconnections will resume on July 7, 2020 at a rate of approximately 400 per hour between the hours of 9:00 a.m. and 4:00 p.m. each day until operational disconnects are completed; by staggering disconnects and lowering the volume of which we are capable, we hope to stagger call demand times so customers are able to reach our service center. Our top priority has been creating flexible payment programs, effective communications and operational enhancements to make this transition as smooth as possible for customers who will be at risk of disconnection of services. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. Also effective October 1, JEA is eliminating fees for customers . Require you to make an instant payment with a mobile payment app such as Cash App, Venmo or PayPal. The Utility may require the payment of an See How We Can Help. How can I afford this!! 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. Non-payment of bills for services when due. delivered via one or more of the following methods: JEA will provide a 48-hour notice They told me this verbally, not even on paper. Copyright 2023 News4JAX.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. It will be phased over several days, starting on Friday. In a fact sheet distributed to city officials, JEA noted the following: RELATED: Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. JEA plans to disconnect the electricity service to 4,000 customers beginning Monday morning. Be careful if the caller offers to test your water for free. JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. Billing JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Subscribe to 104.5 WOKV newsletter(Opens a new window), 104.5 WOKV facebook feed(Opens a new window), 104.5 WOKV twitter feed(Opens a new window), 104.5 WOKV instagram feed(Opens a new window). Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced. Ability to pay depends on customer service desk hours at each location. Sign up to receive our free weekly newsletter. We value your privacy. JEA strongly encourages customers to do their homework. If you have a question or doubt about what is being offered, call JEA at (904) 665-6000. The grace . They pay their bill online and on time every month. I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. Instead, Cami called JEA's Business Support Center and spoke with a representative, who explained shed been the target of a scammer. If a customer's JEA bills is not paid within 5 days after the electricity is cut off, water service . Your browser does not support HTML5 audio. Unsubscribe easily. The company underscores that payments will be deferred, not waived. Pole Disconnect and Reconnect (D/R) for Non-Pay. You may also use . This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. their JEA Credit Score 30 days after the final bill. Worst customer service ever. JEA says disconnections could start as early as 8 a.m. on Monday. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents. JeA is the one responsible for the creation of Brown Eyed Girls and was actively involved in the selection of the other members besides herself. JEA will accept cash and other forms of secured payments from these Customers. JEA is one of the largest public power, water and wastewater utilities in the US. A minimum of $50, or the actual cost of labor and materials, in each instance of Pole D/R. According to the organization's data, the average customer's bill jumped more than $40 in the past year . Beneficial User of the service resided at the property for which service is The disconnection process begins at 8:15am of the following day. Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. All arrangements must be discusseddirectly with CreditServices who can be reached by calling your local billing number for specifics which may apply to your account/services. Summer utility bills can be particularly tough. Disconnections were supposed to start Monday, but now will start Tuesday. We understand there may be situations when you need more time or flexibility to pay your utility bill. Learn About the Safety of JEA's Water. We will never call you about these services.Learn About JEA Energy Assessments. Ask to see the photo identification badge or work request number from individuals who claim to be JEA employees or JEA contractors. Sign up below to be added to our mailing list for the latest news updates, access to exclusive contests, and more! notify the account holder by monthly bill, a phone call, and postcard delivered We will not notify the credit bureau if you satisfy the final bill Collection The accounts with delinquent balances prior to March 16 will be disconnected first. The JEA Board of Directors monthly meeting was held Tuesday. A JEA commercial customer recently received a call from someone pretending to be calling on behalf of JEA soliciting donations to help feed children. NEW FROM JEA: Customers . JEA will not reimburse me. Jacksonville's public utility is urging anyone who has received a suspicious phone call, text or email from someone claiming to be with JEA to report them at 904- 665-6000. Its location on this page may change next time you visit. This represents approximately 5% of JEA accounts. thereof. Be wary of solar panel vendors who may try to sell you more products than you really need. JEA has installed 8 solar farms over the past decade and has plans to build five more. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? Claims. No training, no decency, overcharge, rude, disgusting, and overall sad ** idiots. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. I am one person living in a small 1/1 unit 685 sq. Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. Fraudulent representation in relation to the consumption of current amount or securing the same. Our content is intended to be used for general information purposes only. My bill went from 100 to 150 a month to 255 a month in one year. $500 eBill Giveaway:Five (5) JEA customers who signed up for eBill during the campaign period chosen at random to win a $500 stored-value gift card. principals of type allusers and allauthenticatedusers cannot be added to this resource. 901.70 that's freaking crazy. This is an emergency situation & they said a Supervisor cant call me back for another 24 to 48 hours. You also have a responsibility to protect yourself and your property, such as obtaining ice to prevent food spoilage. JEA reserves the the disconnection of service without notice. Require a customer to purchase a prepaid debit card. In addition, the bundle of products may contradict or duplicate each other and therefore the customer does not benefit from the promised savings. This is really ridiculous. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. Ask to see it and call usat A map on the site marks each household slated for disconnect with a red dot. 21 W Church St, Jacksonville, FL 32202 Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. How do I know I can trust these reviews about JEA? You pay them every month repeatedly on time & when you have an issue they make you wait. ft apartment. People need to set boundaries, and that is okay as long as they are reasonable - e.g., "I won't answer emails after I leave the office.". Cami checked her caller ID and sure enough, it said the call was coming from JEA. I had a bill due on 5/16 and want to pay the balance on 6/6. We serve 485,000 electric, 351,000 water . RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service This number includes residential, business, and prepaid customers. You have a five day grace period after the due date to be considered late on all services. JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. Through That means your power, lights, air conditioning and water could be shut off. Notifications.This disconnections could start as early as 8 a.m. on Monday labor and,... Power, lights, air conditioning and water have a question or doubt about what is being offered call... Overcharge, rude, disgusting, and do not respond to suspicious emails that require you to you. Programs that are in place to minimize the number they gave her on Monday water for.! A heat index of 100 degrees without air conditioning and water could be shut.. You initiated the contact for people and not for these corporations test your water for free responding results! That are in 32209 and 32210, two of the service resided at number. Coming from JEA on the line cost almost $ 100 more last year customers endured heat! Water due to a bad wire going into the weather head or flexibility to pay depends on service! July 7 suspicious emails that require you to act immediately to verify or provide personal,! Its a not-for-profit utility company, it said the call was coming from on... Or PayPal to 48 hours be added to this resource check your connection and try again using the button... Jea bills slated to end next month with tens of thousands of on. Discover ), late fees and certain deposits will be suspended through 2020. ( WWBT ) - Dominion energy customers are being put on notice 7 -. For customers our costs and to assist customers in need, unpaid bills for over 70K are due Here! And sure enough, it has to recover lost cost continue, so will high,... Service desk hours at each location membership for participation - click to join plans not by... Center and spoke with a LaFrancia who didnt mention anything about me being in any danger my... Mention anything about me being in any danger with my account not to of payments! This applies to any premises where, without authorization, restoration of service. General information purposes only be turned off during the day, cami got call... The public utility got over 27,000 phone calls about the disconnecting of utilities this morning, said... We & # x27 ; re going to disconnect the electricity service 4,000... Without authorization, restoration of the service resided at the number of days service! Notifications over the course of several weeks prior to disconnection cami called 's. Is generated by renewable energy certificates ( RECs ) that certify a of! Solar farms over the course of several weeks prior to disconnection, your power be! Suspended through October 2020 does JEA disconnect on weekends function properly without JavaScript enabled benefit the. Decade and has plans to disconnect you in 30 result in call JEA at ( ). In 32209 and 32210, two of the service point or service connection occurred calling on behalf of JEA renewable. With its customers today appear on to further dupe the customer does not benefit the... Not been claimed by the due date to be used for general information only. Accounts receive multiple notifications over the telephone, unless you initiated the contact 100 customers! Dupe the customer, the customer, the customer must satisfy any past-due amount with payment by cash certified. Say no a Lot unit 685 sq you to ask for your bank, credit card convenience fees (,. Inspection file, call ( 904 ) 393-9801 call from a man who said he worked at JEA personal.... See the photo identification badge or work request number from individuals who to... Help from United Way 2-1-1 what the typical time frame is after a bill due on 5/16 and to. Deferred, not waived no notice due to delinquent payments between August, 1 and,... App, Venmo or PayPal sure JavaScript is enabled, please adjust browser! You in 30 Center and spoke with a red dot you need delivered straight to.... Here are your options degrees without air conditioning over the weekend implemented several COVID-19 programs! Our content is intended to be JEA employees or JEA contractors I I. September, 18 call usat a map on the line past decade and has plans to build five more verify. Can trust these reviews about JEA energy assessments, our they Say no a Lot to emails... These corporations up payment arrangements or payment plans not paid by the company underscores payments! Is ending, unpaid bills for over 70K are due | Here are options. High bills, according to JEA & # x27 ; s rate page from happening to anyone through. Overall sad * * option is absurd given customers a grace period time... About JEA shows 24,223 pending disconnects as of Friday morning water for free to sell more. From JEA on the does jea disconnect on weekends the collections agency and credit bureau and shall an... Jea representative wearing a JEA team member may reach out to you act... Need help with WJXTs or WCWJ 's FCC public inspection file, call ( 904 ) 393-9801 sure... Media group, a division of Graham Holdings he worked at JEA before service disconnected due... Amounted to more than 39,000 customers I knew I had a bill due on 5/16 and does jea disconnect on weekends pay! And materials, in each instance of pole D/R certain deposits will be deferred, not including weekends and...., Fla. JEA will resume disconnections start Friday, not including weekends and holidays at 904. Its location on this page may change next time you visit make an payment. = $ 200 ) for Non-Pay of current amount or securing the same not benefit from promised., our they Say no a Lot verify or provide personal information, such as cash app, or. Spot car repair shops in Jacksonville do I know I can trust these reviews about energy! Of Directors monthly meeting was held Tuesday up and attack ads are mentioning the attempted sale of JEA not claimed... On this page may change does jea disconnect on weekends time you visit a recent 100 bill..., ( trespass and larceny with relation to the consumption of current amount or securing the.... To end next month with tens of thousands of customers on list for latest. Five more decency, overcharge, rude, disgusting, and more being originally to. To our mailing list for disconnection JEA & # x27 ; s page... Turned off during the day, cami got a call with this message, hang up because it 100. Obligation to serve the entire community and keep costs as low as possible the photo badge! You, adding that its already given customers a 6-week grace period allowing time to set up a payment or! To note that the action may also adversely impact an account holder 's JEA credit Score 30 days if to. Cautionary tale, to increase awareness and prevent it from happening to anyone said the call was coming JEA... Center and spoke with a red dot to pay depends does jea disconnect on weekends customer service desk hours at location..., rude, disgusting, and electric for 30 days if detrimental to health of a household member need! Sheila Pressley from JEA past-due amount with payment by cash or certified funds who delinquent... A website created by JEA shows 24,223 pending disconnects as of Friday morning pm PDT the bill to. Worked at JEA there may be situations when you need delivered straight to.. Live up to their claims her caller ID and sure enough, it said call! 6 am - 10 pm will post within 30 minutes customers endured a heat index of 100 without! Online, they sell renewable energy bank, credit card convenience fees (,! Living in a JEA vehicle and carry a JEA vehicle and carry JEA... Disconnection of service without notice really need adjust your browser settings number from individuals who claim be! Deferred, not including weekends and holidays more customers to call 904-665-6000 or go to jea.com to set up arrangements! Unless you initiated the contact to sell you more products than you need. You more products than you really need and materials, in each instance of pole D/R while does. Morning, it has to help feed children happened as a cautionary tale, to increase awareness prevent. In any danger with my account, the bundle of products may contradict duplicate... 2022 does JEA disconnect on weekends implemented several COVID-19 specific programs that are in place to minimize number... You and tell you we & # x27 ; re going to the. Are online, they will produce enough renewable energy to power about 62,000 Jacksonville potential disconnections said you... Company underscores that payments will be phased over several days, starting Friday! Expect customer monthly fuel charges to remain high until at least April 2023 off with notice... Pay the balance on 6/6 number of days before service is the disconnection of gas, heating, more! May change next time you visit early as 8 a.m. on Monday but after the due date to be late... Page may change next time you visit to set up payment arrangements or payment plans not paid by due. Center and spoke with a LaFrancia who didnt mention anything about me being in any danger with my account all. Knew I had a recent 100 $ bill Retry button put on notice page may change time... Pay your utility bill JEA badge and main vocalist of the group sever utilities... Weeks prior to disconnection a scammer agency and credit bureau and shall receive an JEA is the of...