I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). Come and share your experiences with more than half a million other mouse lovers! Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. The DAS is valid for up to 60 days, according to the Disney website. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. - T.H. "We booked our trip based on the crowd calendar and it was spot on! The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Guest Services barely has a line. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. Note that DAS is still determined on a case-by-case basis. Hi, I have 2 autistic children and will be applying for DAS later this year. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. One of the biggest changes to the DAS is the ability to now register as early as 30 days prior to your visit to Walt Disney World. We will be arriving in the USA two day before our tickets start. This is planning to launch in the fall and will allow you to virtually register with their assistance. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. They are posted on the WDW website. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). I've heard that it's super hard because the chat lines are swamped. And I have 2 other kids. I cant find a link or anything on the Disney world site. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). How difficult was it to be able to get passes with genie+ for more popular rides? Getting to the front of the queue is hit or miss. That rule was abolished years ago after people "scammed" the system which is really unfortunate. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. She was asked at each ride if she could transfer (i.e. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Diapers have to be an option for anyone with urinary conditions. Youll find info on how to register for the DAS pass Disney World at the bottom. The more details you provide about your needs, the better DAS will work for you. I have never seen it like this. So it's not like I'm sitting by the phone. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. Just saying. Would I qualify for DAS with heart failure? If you have a Magic Key pass, you can renew every 60 days. You are so welcome, Brittany - thanks for hopping by! We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. And if so how do you go about it? I registered for the DAS pass for my son today. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? They sound very similar. I am 30. Would this be acceptable to get a DAS Pass? You may hear some people refer to it as a disability pass or DAS card. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. Sign in. You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. Never had an issue. As for the guests, if everyones connected to both children, then you can select the people who are accompanying each DAS holder. Here is the registration link for the DAS at Disney World. I'll admit that I have ADHD and I use that to use DAS. Genie+ is a whole other blog post (that Im not writing). Ex. I have spent almost 2 hours trying to search on Google to see if my case will get a card and I can't find anything about similar situations - it's mostly people who posted before the policy changes or people talking about autism spectrum disorders. Or would it not be possible? I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. We would love to be able to book 2 rides each day in advance. This is separate from the Advance Selections, which you can have two per day. It was quite impressive to see the process to get a wheelchair onto these rides. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. Guest Services is in City Hall, the first building youll see. Just ask. PRIVACY POLICY. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. If you have any general questions, you can call Disability Services at (407) 560-2547. You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. Useful resources on how to save time at your favorite theme parks. Happy to share the secrets and guides to help make your next trip magical. Thanks so much for any help you can give me! You can spend the time anywhere in the park and then return to enjoy the ride. First, it depends on how you "do Disney". Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. My father has dementia and cannot wait long in lines without confusion. By using this site you agree to our privacy policy. Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. You cannot register at Disney Springs. We debated about getting the Genie+ before we went. Heres what you can expect from the DAS when you visit Disney World! Or dont come!! You can only hold one return time at a time. This does include invisible disabilities that make waiting difficult. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. The contrast between foreground and background text will increase. Do you know if It is possible to get DAS for a child under 3? Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. If park hopping, selections will become available once you tap into that park. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. If you register in advance, youll start out with up to two advanced selections for each park. Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. The service allows the guest and up to 5 others to be included in the service. Beauty! As an annual passholder, how long is the Das good for? However, the issue over anxiety is not unique. Please empty this comment field to prove you're human. This post will help explain the DAS pass at WDW and how to use it. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. The diaper suggestion makes me want to cry. As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. Through Guest Services or somewhere else? There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. Guests under 18 years of age must have parent or guardian permission to call. Once RC was in her seat, the scooter sat to the side until the ride was over. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. No way to find out beforehand? The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. Not very equitable is it? TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. And like the other poster said if you don't get one at one park try again. It happens - that's why they make Depends. Hi. Some rides allowed us to bring the scooter all the way up, including Soarin. Of course this is good advice ALWAYS. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. All accounts I heard was that it took 5 minutes. Already have one? Scroll down to "Ready to Chat with a Cast Member?" 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