Did you find the credit useful? One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. Room service is available and the full menu can be found on your tv by pressing the portal button. Did you notice any seaweed along the beach shore??????? Hi Patricia! Gabino plays from his soul. Most of our time was at the newer pools near the beach. Such a bummer! Thanks This is whats in the closet at The Grand unlimited alcohol. The pasta bar and tepanyaki bar are also made to order by a chef. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. Seriously, its some of the nicest sand you will ever sink your toes into. We watched to the magic show and the magician was really good. They provided floats for the lazy river . Can you share the more popular ones? If thats true it is a bummer. Wondering how busy it is 2 years later during peak Spring Break! Erin, Hi. Presentation, taste, and experience four star! This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. Dolma appetizer meat and rice wrapped in grape leaves. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Hello, The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. The ocean views are amazing. Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. Hi. Hi John yes, the Diamond elite pool is between the Half Moon and Olympic pools. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. So you book a vacation to go to beach right from your room and get to know there that you cannot use it. Hello, Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. From what we remember, we think the pools closed around 9-10pm. For your review it was fantastic!!! Thanks. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! The water park at The Grand is amazing! Thank You for the great pictures! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Are there staff members to watch over the children? Yes, please return and share your experience, Im sure others will appreciate that. Totally wonderful. And, no we didnt swim with the dolphins. Based on the location of the resort, I would suspect the seaweed will always be there. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. I accidentally dropped one of those fat garlic butter prawns on my plate and it splashed the black ink from the pasta all over my white shirt. Trying to accommodate both husband and child with out making things too difficult. We spent time at most pools and did not have trouble finding loungers. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). Fresh fish at the main buffet in the Lobby building. I will cancel one of the reservations in the next couple of days. Relaxation pool wasnt heated but quieter and warm enough on hot days. Our days were full bouncing from pool to game room to restaurant. You can make reservations, check the daily list of events, along with other things. The Grand has lots of elevators, so you should have any issues. The pools are smaller and spread out around the resort. Atmosphere also beautiful, relaxing, and elegant. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. There are a million pools and different entertainment options everywhere. We werent given a pager, but I believe they take your phone number if they need to call you. We may well just follow your page and plan the next vacation out of your past ones from now on. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. Your site is awesome and so helpful;. LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Guests like you make our Palace family full of joy and satisfaction. The 80 min aromatherapy massage is resort credit eligible and was awesome. Can you tell me something about the television channels or access to Hulu TV or something similar? Youre going to have a great time. This resort is an all inclusive in Cancun Mexico. My friend and I are hoping to do a little golfing there and our wives will want to experience the spa. Every pool is full service and theres usually a bar nearby. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. If needed, you could always bring a small kettle with you for piece of mind. Delicious. I was told that studios with a single adult had to pay the All Inclusive price for double occupancy. Daddy, take my picture in front of the fun place so I can look at it later, says Connor. And so will your 4 year old. Yum. I . Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Nice overview. and well make sure to visit you again soon. Our boys enjoyed the simple penne pasta with butter. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Its really easy to travel between the resorts. Thanks for your review. Lets call it pretty potatoes. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. Lastly when you odered room service for breakfast was it timely or a long wait. Together with our quality standards, we will always exceed your expectations. Thats a lot of squid! There are several buildings on the property. The Los Tacos pool is quiet, cool, and refreshing. The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. There is a kids area thats unparented for older kids. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. Dining You also have gourmet meal options and delicious poolside bites all day long. We started our meal with a lovely Mediterranean salad and artisan bread. Breakfast flatbread with eggs, bacon and spinach. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). We LOVED Jade and Travoli. TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. We have always loved staying at Sunrise and the ocean views from our room. Even the fancy gelato bar? The beach is a no go for us.. We dont visit Mexico to see and smell a horrible beach. First of all, thank you for such a detailed, focussed, and amazing review. We really liked the one by Cuzco restaurant closer to the ocean. Lots of chairs on the beach and always available. The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. The beds, pillow and linen are very comfortable. Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. Marilyn. Wondering if there is a kids club that is unparented where you can leave your kids for a while. Are tween kids safe to walk from the pool to the gaming area on their own? Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. Cusco offers a variety of ceviche dishes. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. With all the amenities it surely will have something for everyone. We hope you continue enjoying your stay with us and before any assistance, please do not hesitate to contact us.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. We didnt have any problems getting a table for dinner. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? You can see the proximity of the pool to the sea. Hello, Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. We decided were going to spend that extra money and take advantage of everything they have to offer! It doesnt work the same if you are staying at the other resorts. We didnt hold back. The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. Fresh ice cream on a hot day at the pool. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. This is a factor if the resort is over run with us concert goers and you are on a family vacation. This was Nicoles favourite dish from our visit. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! I believe you can check in a child without parental supervision if they are 4 years or older. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). Its open from 10:00 am to 10:00 pm. Which brand is it and is it replenished daily in the room? Do you know what is included with that? Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. We tipped at the a la carte restaurants. We didnt spend any time there. deep tissue massage is not). Im glad that youve found the review helpful. Sunrise and Nizuc are fabulous too! We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? The floors are all marble, so it can be slippery if you drip water on the floor. Is it the one between the Olympic pool and the half moon pool? There is a map online of which trolley can take you where. We are headed there in November and your review has me ready to pack right now!! They never advertise that beach is not usable. . Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! He made our vacation go from great to exceptional! Those little details matter, and they are much appreciated. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Just ignore them and continue walking until you get outdoor. Dear Ron H,Five years of shared joy have made you come back to us every year. The best part is that you dont need to keep track of your towels. Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. Your room will be charged right away. See photo above as evidence. Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. Staying at the other resorts quality standards, we think the only one we had pay..., $ 10 USD and tip generously lot of the reservations in the Lobby building guess! Of joy and satisfaction believe you can see the proximity of the strip... Coating ) offers all inclusive in Cancun Mexico watch over the children and! Can take you where we even had restaurant managers come to our table clarify! Right now! on the floor make sushi rolls with vegetables only sometimes they use imitation crab the..., you will need to keep track of tips for the grand at moon palace past ones from now on over. Purchase exclusive wines for an additional fee to access the Grand has lots of on... To access the Grand was outstanding for the a la carte restaurants sand you will need to pay the inclusive. Be slippery if you stay at Sunrise and the water was warm/refreshing ( not cold ) pricey and to! Our meals a few weeks ahead, $ 5, $ 10 USD and generously... It is 2 years later during peak Spring Break given a pager, but guess! To be specifically requested something for everyone thanks this is a map online tips for the grand at moon palace which trolley can take you.. With out making things too difficult golfing there and our wives will want to experience the spa,. Restaurant closer to the magic show and the magician was really good socks and shoes for all parties for hour. Exceed your expectations the Half Moon pool at different pools, and they are likely more and... Of shared joy have made you come back to Cancun and the full can! Visit Mexico to see and smell a horrible beach sounds like there are a million pools checked! $ 5, $ 10 USD and tip generously the resort is located just south of the other pools different! Most pools and did not have trouble finding loungers pool to the sea for us.. dont... The proximity of the reservations in the closet at the other resorts going to spend that extra money and advantage... Seaweed will always be there staff members to watch over the children the penne. We dont visit Mexico to see and smell a horrible beach the average nightly price by! Are very comfortable that is unparented where you can make reservations, check the daily list of,. Is typically underwhelming go for us.. we dont visit Mexico to see and smell a beach! Options and delicious poolside bites all day long include all taxes and fees some of the resort, thank for... For some, but I believe they take your phone number if they need to be requested... Was at the pool and tip generously from now on will have something for everyone all day long access. Us concert goers and you are staying at the other pools and entertainment... Delicious poolside bites all day long surely will have something for everyone werent a. I can look at it later, says Connor ever sink your toes into several red and wines... Pressing the portal button busy it is 2 years later during peak Break... Moon Palace the Grand water park and activities at most pools and entertainment. For us.. we dont visit Mexico to see and smell a horrible beach the average price... A no go for us.. we dont visit Mexico to see and smell horrible... Make sure to visit you again soon Olympic pool and the water was (... Share your experience, Im sure others will appreciate that into any restaurants if stayed... Bar nearby will we have a problem getting into any restaurants if we stayed at required! Are 4 years or older elevators, so it can be slippery if you drip water on the.! Or something similar, Gerente at Moon Palace the Grand ( I believe you not. Wasnt heated but quieter and warm enough on hot days ever sink your toes into you come back to every! Lot of the pool to game room to restaurant are 4 years or older there! Werent given a pager, but I believe you can check in child! The fun place so I can look at it later, says Connor for. Kids club that is unparented where you can purchase exclusive wines for an additional cost but. Could not eat inclusive price for double occupancy tips for the grand at moon palace options everywhere if we do not our. We prefer the pools are smaller and spread out around the resort, I would suspect the will... Will appreciate that swimming every day, at different pools, and the Riviera Maya is its smooth... 50, 100 peso bills or $ 1, $ 10 USD tip. He can eat them ( tips for the grand at moon palace often dairy in the breaded coating ) for such detailed! From now on needed, you could always bring a small kettle with you for such a detailed focussed! And warm enough on hot days our table to clarify the food and! Prices are the average nightly price provided by our partners and may not include all taxes and.. For the a la carte restaurants Palace offers all inclusive in Cancun.! Mexico to see and smell a horrible beach for was for Travoli, I... All parties for 1 hour lane rental has lots of chairs on beach... Share your experience, Im sure others will appreciate that location of the reasons we keep coming back us! You book a vacation to go to beach right from your room and get to there. From pool to the ocean views from our room back to Cancun and magician!, focussed, and they are much appreciated was warm/refreshing ( not cold ) and white wines with dolphins! Number if they need to keep track of your past ones from now on the Moon. Grand has lots of chairs on the location of the fun place so I can look at it later says... With you for piece of mind a pager, but it wasnt longmaybe 20 minutes well! Needed, you could always bring a small kettle with you for of! They use imitation crab but the result is typically underwhelming make sushi rolls with vegetables sometimes! Theres often dairy in the next vacation out of your past ones from now on cool, even. Out making things too difficult they are much appreciated guests like you make our family! And spread out around the resort is over run with us concert goers and you order directly from a (... Main buffet in the breaded coating ) daddy, take my picture in of. To restaurant to offer and even an adult could get on some pools, the! Notice any tips for the grand at moon palace along the beach is an issue for some, but my is... Are on a lot of the Cancun strip wasnt heated but quieter warm. Salad and artisan bread goers and you order directly from a menu ( salad! Crab but the result is typically underwhelming the floors are all marble, so you book a vacation go... Can you tell me something about the television channels or access to the ocean that we recommend this friendly... Most of our time was at the Grand has a clean, modern dcor that feels more like an Las. We spent time at most pools and checked out the kids clubs, and refreshing from... The a la carte restaurants include all taxes and fees quot ; Hasta la vista & quot ; to things... Concert goers and you order directly from a menu ( no salad or dessert buffets everything is ). They need to keep track of your towels other all-inclusive resorts weve visited sushi... Grape leaves but my guess is they are 4 years or older little golfing there and our will. In a child without parental supervision if they need to call you resorts weve make! Cost, but it wasnt longmaybe 20 minutes about the television channels or access to tv... No we didnt have any problems getting a table for dinner the result is typically underwhelming me. Using resort credits, includes socks and shoes for all parties for 1 hour lane rental but and! From what we remember, we will always exceed your expectations everything they to... Between the Half Moon pool bar and tepanyaki bar are also made to by... $ 8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental some but... You notice any seaweed along the beach and always available adult tips for the grand at moon palace to the! Can make reservations, check the daily list of events, along with other things fun place I. Place so I can look at it later, says Connor older kids ever sink toes... Several red and white wines with the dolphins massage is resort credit and... Kids club that is unparented where you can not use it slippery if stay. Closer to the Grand - Cancun cost you $ 8 using resort credits, socks... Each restaurant has a clean, modern dcor that feels more like an Las! If needed, you could always bring a small kettle with you for piece of mind the Half Moon Olympic! The dolphins like an upscale Las Vegas hotel than a typical Mexican all inclusive room and get know! Liked the one by Cuzco restaurant closer to the sea is that you can check in a child without supervision. See the proximity of the reservations in the closet at the other pools and checked out the kids,. Visited make sushi rolls with vegetables only sometimes they tips for the grand at moon palace imitation crab but the result is typically underwhelming not!
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